Ricky is professional, polite, and more importantly available for questions when not even my pool…read morecompany would answer my calls! He does a great job and is very competitive with his pricing! I'd definitely recommend him to service your pool! Great guy and great service!

I am beyond grateful for and pleased with the work that Rick has done for us this weekend! Our pool…read morehas been neglected for about 8 years and needed some serious help. Rick went above and beyond to get this done for us this weekend, all by himself. He was great about keeping me updated on progress and keeping the price reasonable.

CT definitely knows what he is doing. One of the most important things a business can do these…read moredays is show up when they say they will. He did. Actually he was a little early and texted me. My pool was pretty messy with that mustard algae and he vacuumed it all out and cleaned the steps. Considering what he accomplished, the price was reasonable and I have texted him since for some maintenance advice and he had a quick response. I highly recommend this service.

CT was great! Very quick, thorough and nice. He was able to schedule me for the following day. I…read morewould highly recommend!

We pay for the annual warranty which is not inexpensive. Since COVID, we have been experiencing a…read moredecline in service. Our Polaris hasn't been working well for a least a year and we had 3 or 4 visits about this concern. We have yet to get to the root of the problem and a sense of urgency seems to be lacking. The last service call we had, the guy told us he would order some new 'tires' and have them delivered to the house so we could replace them. I would assume that if I replace parts in my Polaris, that might void my warranty? I've spoken with the service manager but haven't felt like Zars is giving the level of service they used to.

From the owner: Keith Zars’ second location in New Braunfels stands as a testament to their unparalleled expertise…read morein custom luxury pool construction. Nestled amidst the scenic beauty of this vibrant Texas city, this new venture showcases Keith Zars’ commitment to creating captivating aquatic retreats that redefine luxury and relaxation.

Our pool has never looked better! So happy we decided to have our pool serviced by these guys.read more

Very responsive, great customer service.Jason is very knowledgeable and great at troubleshooting…read moreall of your pool issues.

Excellent on time service giving true diagnosis and arranging for equipment pickup and rapid…read morerepair. Very pleased.

From the owner: An oasis of calm maintained to perfection; enjoy clean, clear waters all year long with us by your…read moreside.

They came out to give an estimate on repairs. I never heard from them again until I received a call…read moreto collect for a past due invoice that I never received for the service call that I never heard back from. He told me since I refused to pay they could not do any service for me again. Too bad!

What a wonderful buying experience. We researched the best hot tub brands which lead us to New…read moreBraunfels Pool & Spa. We walked in and immediately greeted with their friendly team who connected us to Troy. Because of his expertise, we made our purchase and were in and out in less than an hour. Our hot tub was delivered a week later! Could not be happier and was so surprised by our gift! Exceptional company and experience (I even received a Mother's Day card ).

Quick and easy. Reasonable quotes. They replaced my failed Paramont UV2 sanitizer with a Pentair…read moreIC40+ salt water generator

Great job and very professional. They used the correct parts and had the job done very quickly…read more Will use again.

I switched pool companies after the communication and scheduling fell apart. Like a lot of people…read morehere, I read the reviews and called. My service manager is Bobby, and he is training a whole crew in preparation for summer I imagine. Bobby is straight forward, efficient, welcomes questions, explains things and if you tell him something isn't quite right, he resolves it. Communication is terrific from Patriot. Sure, you get a standard readout of the service, but there will also be notes from the team answering your question, recommendations, etc. Sure, I'm new, only 2 months with them, but so far, stellar service.

They screwed up my pool chemicals so bad that the pool had to be drained. Tried several times to…read morehave them fix it but they didn't/couldn't. This company was great in years gone by. Now not so much. I would not do business with them ahain.