Very poor customer service. I emailed them to turn on my sprinklers, and they responded the same…read moreday. I replied within two hours to schedule the service, but never received a response. I followed up again two days later with no response, then again four days later with still no response. Now it has been seven days without any communication. Very disappointing experience.

Fantastic owner who knows exactly what he is doing. Extremely professional and detail oriented…read more Great pricing for high quality work.

Would not recommend this company. After not showing during the scheduled time and then not getting…read morea call until 1.5 hours after the latest time they were supposed to be here, I was told I would get a call the next morning to reschedule. I then had to call them and they clearly did not care at all and said they could "put me on the list" if there was a cancellation. No apology. Nothing. Will not be calling this company again.

Would not recommend this company for winterization of system- after they damaged our system to the…read moretune of $400 and we brought the issue to their attention when our system would no longer work after they serviced it, the owner/manager would not admit that they caused the issue and did not seem to care at all, did not offer to make things right, and despite us being customers of several years for same service, failed to act on the issue at all. We will never recommend them and will never allow them near irrigation systems again- very disappointing with the way this owner manager handled this. I hope others don't have to experience what we did.

We have always received excellent service from Turfs are us - that help winterize and open our…read moresprinkler system and do lawn care treatments for us. Everyone we've met has been very friendly and responsive.

I moved into my home in spring of 2019. Turfs was the preferred landscape company from our builder,…read moreso we went with them. When Jon Stotz met with us, he was kind and cordial, listened to our wants and desires, and provided us with a timely proposal. At the time, no other homes were built around mine, and being the lowest point of the phase, we had a silt screen around our drainage easement that couldn't be removed until construction was completed. It left us about a 10'-0" wide chunk of property that we could not develop. Jon stated to us specifically that this wouldn't be a problem. He stated his company can pull the silt screen and finish the area when the adjacent homes were built. When the adjacent homes were completed and landscaping was underway, we tried countless times to get in touch with Jon about our discussion to finish the easement to no avail. When we finally got a hold of him, he "did not recall" our conversation about the easement and said he wasn't planning to conduct the work. Be careful with him, and get everything in writing. Turfs Are Us uses vague language and innuendo to persuade the deal. Who could have thought that "all lawn areas" only means to the limits of a fence, and not a property line? Other issues to note: 1. Hydroseed was installed after a substantial rain. The workers were ankle deep in mud while spraying. You will roll your ankle in my backyard if you aren't careful. 2. Front Japanese Maple had to be replaced because they laid weed mat over top of the dedicated sprinkler (didn't realize until too late). 3. River Birch in back had to be replaced over similar issue (nozzle was never opened - didn't realize until too late). 4. Fertilization guys burnt my grass in several areas and left other areas severely malnourished. Stay away. There are so many other companies you can do business with that will treat you with the respect and dignity that you deserve. To Jon's credit, he did eventually offer to complete the work, although I'm curious how someone so confident to have been right in our dispute, would offer to complete the work at such a severely reduced rate.

He responded but I changed my mind about the project. I was still impressed he responded so…read morequickly.

From the owner: We are not happy unless you are, small business that gives you all the attention!read more

No showed our appointment twice without notice. Terrible communication throughout…read more Luckily, Christian Brothers landscaping was able to pencil me in on short notice.

I've never provided a review, but felt compelled to highlight the positive experiences I've had…read morewith Flowpoint Irrigation. They have offer exceptional service, are hard working and thorough. The team is incredibly responsive and focused on doing things the right way. Took the time to ask the right questions and understand my needs. As a result, they were able to modify my plans, for the better. I've switched all my sprinkler needs to Flowpoint and would recommend them to anyone.