O. M. G. !!!! all I have are two words: Lori. Sponable. when I entered Lori's bus all I expected…read morewas to get from point A to point B. I did not expect to meet both a friend for life and a role model all in one ride. did you know Lori got a perfect score on her SAT but ultimately decided it was an arbitrary test. talk about humble. Lori, thanks for everything you do. you make me a better me and I hope one day to make you a better you. also a good driver.

We booked a limo and a shuttle for a Wedding in Geneva, NY…read moreThe Limo driver had no idea where he was supposed to be and at what time. The shuttle driver was very nice, but she was not given my correct phone #, so she couldn't get a hold of me for the first 2 hours of the evening. At the end of the evening she was told to NOT make the last shuttle trip because it was 11:36---6 minutes past our slotted time. Fitzgerald Bros told her to not bring home the Bride and Groom and 22 other guests unless they were paid another $120. Earlier in the week, I was told we would be given a 30 minute grace period. The Sales Mgr was RUDE and inflexible, and would not refund the $120 I paid in cash---AFTER I pleaded with the driver to bring them back to the hotel. Will NEVER use this company again

Great museum collection if you can find a day they are open... which is rarely or never.read more

Very nicely done historic buildings, friendly tour guide, interesting history! Five buildings,…read moregeneral store, typesetter store, erie canal u history, Palmyra, Winston Churchill, and more! Kristy was an especially knowledgeable and friendly guide.

I would give less than one star if it was possible. The one star I'm giving is for our driver who…read morewas decent. Other than that incredibly displeased with the service. They do not have an organized means of doing business or accommodating groups. When it came to settling up at the end of our wine tour they CALLED THE COPS. We were not told up front that we needed to pay cash for the remainder of our bill. A rational good business would come up with a standard way of settling a bill and communicate it UP FRONT. So a big thank you to elite limousine for having cops come and waste a saturday evening mediating a conversation in front of my house that could have been had 6 months ago. Lesson learned ELITE LIMOUSINE IS SHADY!

From the owner: Elite Limousines has a array of limousines for any occasion including H2 Hummers and Limo Buses. We…read morespecialize in Weddings, Wine Tours, Proms, and Corporate Charters. We offer competitive rates and exceptional chauffeurs.

Once again we had an amazing experience with esteem limousine! We had Dave Best this time! He was…read moreAWESOME! His last name sums up the experience that we had , the BEST! We spent the day laughing with him on the whole ride to all of the wineries/breweries! This will be the company we always book on our trips to the finger lakes , great service , immaculate limos, fun atmosphere and a Great Way to take in all the scenic views and sip on some drinks.

I decided on Esteem Limousine because of the friendly interaction on the phone and very fair…read morepricing. Our driver Dave truly went above and beyond for us. He reached out ahead of time with ideas on how we could surprise the birthday girl and even purchased a lantern for her to light and release in honor of her special day. He was so patient and nonjudgmental which was so appreciated, and we cannot wait to book with him again in the future!

They cancelled my trip before I going to leave. I was left in the lurch. I had to find another bus…read more It was very stressful and they did not give me a reason for the cancelation.

There's not supposed to be smoking on the bus and there is vapping/mairguna. It's so bothering…read more It's nice to ride the bus but it's not breathing smoke

My family and I are from out of town and wanted to visit Niagara Falls so we called Enzo on short…read morenotice, after reading such GREAT reviews on Yelp and Google, and asked about availability for a day trip to Niagara Falls the next day and thankfully he had a spacious Black Suburban available so we booked it right away! He made the booking process incredibly easy and was fully transparent about pricing and policy (was not surprised with any hidden charges even at the end of the trip). He picked us up right on time at our hotel and offered us bottled waters and some restaurant recommendations around Niagara Falls, which was so considerate! We are out of town so we did not really know the area very well so his recommendations made it SO much easier for us to enjoy our trip without any added hassle. He also graciously made any stops we requested despite it not being on our official itinerary. We were so highly impressed with Enzo's professionalism and character that we asked if he was available the next day but unfortunately he was fully booked (AND FOR GOOD REASON!). My family and I all agreed that this day spent with Enzo in Niagara Falls was the highlight of our trip. Definitely the best limousine and transportation service I have ever used and would highly recommend to anyone! I live in NYC but will definitely be making a trip back out here for a wine trip per Enzo's recommendation and will ONLY be booking Imperial Limousine & Transportation!

Great service! Enzo was very easy to work with and Don was great. The vehicle was perfect for what…read morewe needed. Will definitely use on our next trip to Seneca Lake.

My wife and I have used Executive Transportation Solutions, LLC on two occasions and have just…read morebooked a third run to the airport. We originally picked this company based on five-star reviews like ours. It is a pleasure dealing with the owner, Michael. He is a real professional who makes booking easy and obviously takes a lot of pride in his company. The drivers arrived earlier than the scheduled pick-up time, which is reassuring when you need to make a flight. Michael and the driver for our second trip were professional, friendly and courteous. We are looking forward to using this limo service for our upcoming trip.

My college daughter flight was cancelled and she had to fly in to Rochester instead of Itacha. It…read morewas late on a Sunday night in middle of snowstorm approaching. Mike not only picked her up and got her to Itacha safely. He also went above and beyond being flexible on payment and actually notifying me of another student in same situation as my daughter and by ride sharing, saved 50%. He also communicated with me and my daughter though out the process and drive. One to the BEST transport companies in the world and I have travelled almost 10 million actual miles in my lifetime. Keep up the great work!!!! J. Charochak