1. Classy Wood Foors

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    Classy Wood Foors

    5.0 (1 review)
    Open 7:00 am - 10:00 pm

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    7 years ago

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    Mod Restoration - http://www.nydailynews.com/money/2010/01/25/2010-01-25_keen_eye_for_sales_lessons_from_thriving_entrepreneurs.html

    Mod Restoration

    (47 reviews)

    Sunset Park

    First of all let me say the quality of the work done is EXCELLENT. We really loved the fabric we…read moreselected and I am sure this helped us love the end result even more so but the finished product is EXCELLENT. I had to amend my review posted yesterday because today I received OUT OF THIS WORLD customer service follow up from the owner. And just for the record I never had a complaint about the quality of work. I was never disgruntled about the work - it is worth every penny especially if you are a perfectionist like me. I was a little disappointed however over a what I now know was a disconnect between what I was told during steps within the intake and implementation process and the actual reality of certain logistics (delivery) and selecting a textile. Part of the confusion stemmed from not being clear on my options on how you go about getting your textile. You can have MOD order it for you or you can order it yourself. MOD use to embed a jump link within its website to another website for ordering textiles which led me to believe such company was affiliated with MOD. Therein lies the rub; I noticed there can be a price difference between the two but it totally depends on what's the going rate at the time. MOD runs independent from any third party supplier. I am very grateful that head management reached out to me today to clear up and rectify any discrepancies. I have not encountered that level of customer service laced with pride and integrity in ages. Management understands how this can be confusing from the customer's perspective and so promptly removed the reference. The work is stellar and better than you can imagine when you finally get to see the end result. This along with thoughtful customer service makes the overall experience a very positive one. Enjoy!

    A mixed experience. Very solid work on two projects -- one that required some thoughtful design…read more But the customer service people are almost comically bad. Serious ghosting and an attitude closer to DMV than service business. So get clear timelines up front, and stay on top of them.

    Classy Wood Foors - flooring - Updated September 2026

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