BEWARE DO NOT rent from Clausen group! They will do you wrong in so many ways. Below is why they said they weren't giving our deposit back, and while I've never heard of black lights being used (and I've rented from a lot of people including slum lords!) I have asked for their previous black light testing done before we moved in (I'm waiting) we were beyond patient with these people in waiting to have MOLD REMOVED from our house that I notice (as you can see with my walk through) for over 4 months. And even then they didn't remove it all. We had to wait another 6 months the u til a guy showed up with mold removal spray purchase from Home Depot. He finally cleaned our bathroom with it and the gave the bottle to my husband so he didn't have to wait so long and could spray it himself. There's been a leak in the front bathroom and the floor was literally so wet from it still leaking that the floor was caving in. Had to wait a few months for the to kinda fix it., a room ceiling fan literally started ripping the drywall and was about to fall down. Too about 4 weeks and that whole time during summer we couldn't used the fan in the hottest room in the house! And these are just a few examples. I couldn't attach any documents or pictures on here. But if you'd like to see them let me know! And also Mr. Clausen himself said "oh if you use our agent to buy a new house you won't be breaking the lease!" Then Halfway through our new purchase it said that we wouldn't have to pay the "break the lease fee" but would still be responsible to pay the rent if no other tenants were found before we moved out! So he lied to our faces. The agent was amazing (Marilia is her name), but Clausen and his so called handyman Felipe, were horrible! P.S. after asking yesterday for the pictures of the carpet before we moved in, so they could prove all the "stains" were ours (I still can't get over the whole black light thing!) I got the following response..... "We provided you with the inspection report prior to your move in for the past tenants, along with the one completed on the Tuesday after your move out. If this was not received we can share it again. We are also happy to share your inspection photos showing what the black light picked up. Since urine was not detected with the prior tenants, there are no photos that could be shared." They never showed their walkthrough paperwork, only mine from 2 years ago. And if the carpet wasn't cleaned why is there an invoice for carpet cleaning? do with this info what you will, I'm just trying to save someone from having almost $2k taken from them and being lied to + not getting the appropriate fixes done in a reasonable amount of time! They still show 3 things on their apps from last year we asked them to fix and it still wasn't fixed when we moved out. I have a copy of that too. We've completed the reconciliation of your deposit and hope that you find this evaluation of the property condition reasonable. We compared your move in walk to your move out walk inspections and determined the following. $3,750 Security Deposit -320 Full House Clean -100 Carpet Inspection (Report indicated heavy urine deposits throughout the home. Prior inspection indicate no urine present at the time of move out.) -125 Punch list items (2 broken blinds) -1,111 (Carpet Replacement and seal to subfloor. Cost of flooring was prorated based on a 7 year life which is standard based on the local court systems. Tenant has been billed 1/7 of the cost of carpet and pad plus the cost of the sealing of the floor in its entirety) Total: $1,656 Amount due to tenant: $2,094 read more

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Mr. Matt Clausen is amazing! Some buyer realtors just send emails of property listings, show the properties, and the rest are buyer's responsibility. However, he knows the area he is covering very well that he can talk about the demographic and geological condition with just glimpse of the address. He also goes extra miles that he gives his opinion about pricing about that area from his vast experiences and guides his clients for their best benefit with even financial planning. I strongly recommend him. read more

I was looking forward renting a beautiful home in a wonderful school distract. Though my credit was not perfect, they were willing to work with me by paying an extra deposit. So they agreed to rent to me, informed I would sign lease, pulled money from my retirement and last minute backed on based on falsely reported information gathered through a third party company. I contacted both companies they confirmed their information was invalid and not been updated since 2012. I think a company that is concerned on reputation should use valid tools, and accurate information for their background check and credit history. I have filed with BBB, Fair Housing, and seeking a lawyer for my personal reputation being attacked. Advice to other renters, gather your information yourself cause the companies they use are not accurate. read more

My husband and I had a wonderful experience with the Clausen Group. Moving out of state can be stressful, and we needed to find a rental quickly, for the sake of our three little girls and close proximity to their new school. Mr. Clausen personally greeted us, and his staff were hospitable, knowledeable, and very sensitive of our need for a rental soon. We were impressed with their professionalism. We would highly recommend this group as a result! read more

The Clausen Group is unbelievable! We had a very unique situation with renting a property on such very short notice and they not only helped us, but were there every step of the way. Dana is simply amazing and we could not thank her enough. Everyone in that office bent over backwards and made our situation their problem and not just ours. We can not thank them enough and they are highly recommended by us! read more

These guys are the best of the best. We wouldn't think to do business elsewhere. They are honest and knowledgeable, professional and prompt. We love the personalized experience, and great service as well! Thanks Matt & the team! read more

I have worked with Matt Clausen for nearly 6 years. He is hard working, knowledgable and professional. In additional to his home sales expertise he has a keen understanding of the rental market. I have purchased two properties through The Clausen Group and although i like to manage the properties on my own, Matt has always been there to answer questions and offer support. Once you are a client you are forever a client and he is there to help in any way. I highly recommend The Clausen Group for any of your real estate needs. read more

You may want to think twice before leasing from Clausen Group. Be especially careful of your walk-thru. Our initial walk-thru was 15 mins. The final walk-thru was 3 1/2 hours!!! (not exaggerating!) Does that tell you ANYTHING? You'll also get a lot of "don't worry about that" "we'll take care of it" only to later find out that YOU will be the one taking care of it. Trust me on this.... NOT a good situation. And more than likely you WON'T get your deposit back. Think about what your parents said -- If its too good to be true, it usually is. read more

In my opinion the Clausen Group is great in more than one way. I could not have asked for a better property manager for my previous home. They are very professional and take the time to explain the process of finding good tenants. As well as the professionalism shown to me through renting my home through them, I was more pleased with the time spent with me in search of new properties. I have since purchased three homes through them and could not possibly be any happier. Thank you, Matt and the entire staff at The Clausen Group. read more