We didn't have a ton of options for "good hotels" when trying to stay close to Natural Bridge State…read morePark. We focused on Winchester, and settled on the Hampton Inn. It was in a decent location for us. I was very pleased with the room. It was clean, and had clearly been renovated at some point (based on condition and decor). We felt safe, and it met our needs. The hot breakfast was decent! Would consider staying here again if need be.

Winchester Kentucky 9/18…read moreRoom 202 smelled of cigar got changed to 203 The door doesn't work correctly! The safe is not bolted into anything just loose in the closet asked the front desk about and she stated that they do not bolt them to anything and anyone can take it. The pool is closed for the season it's 80 degrees outside beautiful day. Also, asked for housekeeping was told it had to be requested 24 hours prior. The soap holder is knee level in which I hit my knee twice. Reported to Shana Reported the breakfast the milk was rotten the spread was not your typical Hilton breakfast no fresh fruits. The variety was very disappointing. The lobby looks depressing not an inviting space. Was told that rooms are serviced everyday due to security don't as I have meds in the room. Called the front desk many times and busy Shannon's explanation is that when not on the front desk the portable doesn't work. Food flys in the room. Bathroom pretty dirty. The lamps full of dust and even webs.

First of all let me begin with the amount of disrespect we received at this business is…read moreembarrassing. Watch using your cards with this business as they are THIEVES. I will include all videos where you can hear the owner say what my charge was and what reflected my account was not that amount. We are still as of now waiting on our refund. Had to involve police just to get her to cough up a receipt to prove we were being refunded. SHE KICKED US OFF THE PROPERTY AND IMMEDIATELY CANCELED OUR STAY WITH TWO CHILDREN OUTSIDE AFTER DRIVING 14 HOURS STRAIT. SHOWED NO COMPASSION WHAT SO EVER. THEN AS WERE WALKING OUT ANOTHER WORKER CAME OUTSIDE AND SAYS DONT TALK TO MY DAUGHTER THAT WAY. As if we didn't have every reason to be upset. THIEVES. Take your business elsewhere. It is not okay to do people like this.

I don't even know where to start about our visit here. As someone who has stayed in everything from…read moretents to resorts, I think I have a pretty good idea of what to expect from a Level 2/3 hotel. My mom has stayed at other locations and overall been happy so we decided to stay at this location. It was $95 for the night and seemed high for what you get but since it offered breakfast and had a pool we justified the cost. On first arriving, the lobby was clean and seemed welcoming although small for where you are also eating breakfast. This did prove true in the morning so we took it back to our room which was inconvenient when we needed something else. However, we checked in and proceeded to unload the car. On our way in the desk clerk said their system messed up and she needed my card again. So I had to stop with a cart of stuff and re-check in. The room was clean and an average size but the shower had mold as well as the grout in between the tile was as dark as the tile in many areas. This is usually a sign of things not being cleaned adequately but I have seen worse. When we looked at the window the screen was hanging off but it was 90 degrees so we weren't going to open the window. We proceeded to head to the pool where we were greeted with a sign that said the pool was being renovated but open. This proved to be an excuse as evidenced in the photos. The paint is flaking off everywhere even in the pool when swimming, there is paint and outside debris on the floor, huge areas of mold on the wall where it is coming through the paint they tried to cover it up with, the outside windows are wide open with no screens, pool ladder is broken (no sign on it) , and the pool sign says limit 5 people (for a 3 floor hotel). We ended up heading to dinner and when we came back one of our group (there were 4 of us) was cold so we called down (9:30 )and asked for an extra blanket and towels. My husband was told they would be brought up. 30 minutes later they aren't there so he calls back. They said they don't deliver stuff this late we needed to come down. He also asked for more makeup remover wipes (there was only 1 toiletry of each and I had registered for 4 people) and was told they didn't have any. We came down and I asked the clerk who told my husband they would bring it up and how many people were working. She kept saying there is normally 1 person who works at night. Surprise there was another person working so I asked them why no one called us to say they weren't bringing it up to which she replied the other girl was new and must have forgotten. At that point she started being rude and I brought up my safety concerns with the still open windows etc and she basically told me it was fine. Yet the parking lot has signs that say basically you park at your own risk. The next morning when we had house keeping knock on our door almost 2 hours before checkout. We told them we weren't leaving yet and did ask about more toiletries. Surprise they had make up remover wipes. At check out I asked for a printed receipt showing I had checked out and total so I could make sure there were no added expense and the GM got an attitude. I also told her I was going to be contacting corporate to which she said nothing, didn't ask what was wrong, or offer to help. I did give it 2 stars because the breakfast was good and had a nice variety, the beds were comfortable and there were enough pillows. I do want to note I would NOT stay here again or recommend it to anyone. When we were leaving the side doors were propped open, the pool door and windows were open and that area had not been cleaned up even after me saying something about it last night. The open doors and windows are a safety risk. They do have cameras but they are not monitored. The screens are at the front desk and every time I went to the front desk no one was there. Even during check out and check in times. If I could I would give it 1 1/2 stars. Edited to add: The employees stand right outside the main doors and smoke so it goes right in your face yet they are a non-smoking hotel

Very friendly and knowledgeable staff, great breakfast with lots of choices, great location and…read morepersonally my favorite part, CLEAN. Even though the bathroom in the lodge room was slightly dated, it was immaculately clean. 100% will stay again.

Great staff here. Solid instructions on getting to the cabin too. The resort is yooge but the…read morecabins look to be a tastefully great distance apart. We got in very late so thank goodness there was someone at the lodge to keep us on the right path to the cabin! Cute little place, two full bedrooms and baths. Fill washer and dryer and very nice sized hot tub. The cabin and its workings just need some TLC to make it a GREAT cabin to rent. The views off the deck are amazing. If it were my cabin I might take a chainsaw to a couple of the trees right off the back deck to open the grand vista there could be of the ridge. All said we're loving our time here and will be back! Check out the pics.

The staff was nice and the room was great except for the morning shower. The was no water in the…read moretub when we tried to take a shower. We tried the water to include pulling on the nob. When we checked out we were instructed to pull on it but I had not wanted to break it. This was something that needs to be disclosed at check in.

Staying here while traveling for work for 13 weeks 7 days on 7 days off. The staff is amazing, I am…read moreworking nightshift and they book my room exactly how it needs to be done so that I am not charged for the day before or the night I leave. The breakfast is great and rooms are clean , I am a clean freak so I wipe everything down and take Lysol spray anyway but still. Would highly recommend.

This is what a roadside hotel should be! Extremely clean, friendly, comfortable, quiet and right…read moreoff 75. When we rolled in close to midnight, we were greeted by Arthur who was the friendliest and most helpful hotel employee we've come across in a very long time. Check in took less than a minute and we were in our sparkling clean room another minute later. The bed was so comfortable. In the morning, another smiling face greeted us warmly in the lobby. (Sorry, I forgot to ask her name!) The included breakfast was well above average and also super clean. Jennifer kept things stocked, never stopped cleaning, answered questions, and was yet another positive and friendly staff member. I don't know who hires the employees here, but they have a real knack for finding gems! Overall, this experience far exceeded expectations. We will be returning whenever our travels find us in the area!

The hotel was very comfortable and provided a good night's sleep, just what we needed on a long…read moredrive. That's the good part and really the most important part I suppose. The bad part and really only reason it's 4 stars vs 5 is that my booking.com app wasn't working properly and had the hotel at $128 for the night before taxes. Since I couldn't get it to work (i recently upgraded my phone and suspect that's the reason), i asked the receptionist if he could match the price or do anything for me to get closer to it. He said he can't give any discounts and the rate is $199. That's crazy to me. I was checking in at midnight. I also signed up for Igh rewards but they said since i didn't sign up prior to my stay i can't get credit for the stay. Silly really, when you're trying to promote a rewards program but refuse to give the reward.

This is truly heaven on earth. Just came back from my 3rd visit in 12years. I cry every time I have…read moreto leave. The peaceful hollow, the great food, the hospitality makes this such a special place. The Cozy Cabin is great for a girl's trip. We went out back and looked at the beautiful sky so full of stars after a dinner of Artisan Pizza, salad. Kentuscan Bean Soup snd Chocolate Tart! Heaven! Barbara is the best story teller and Innkeeper and her staff are so good at anticipating your every want and need. Can't get enough of the Hollow.

This is truly a magical place hidden not far from Lexington Kentucky. If you are looking for a…read moreplace to recharge, to fill your heart with peace and restore your energy, this is perfect for you. The cabins and the main house are discreetly decorated with well curated pieces full of history. Everything radiates balance, peace and good taste. The beds I tried in the original cabin were very comfortable, everything was sparkling clean and the service provided was amazing. Breakfast and dinner foods are delicious and exquisite and we were served by Barbara, the owner, is a charming, well-read and friendly person whom you must meet. When I arrived at the cabin I felt like I returned home and I had a hard time leaving the place. Definitely planning to return!!

We stayed here about 5 years ago when the hotel was brand new. It is conveniently located close to…read morebut away from ( you know what I mean ) family in the area. We were warmly greeted when we checked in. I booked two king rooms for two nights. Rooms were big, clean and had good amenities. Fridge, microwave, coffee maker. Only two complaints about the room. Water pressure was low in the shower. I took a shower late at night to wash the cigarette smoke smell off after visiting my family. Everyone seems to smoke but me. And the towels were very rough. They did absorb well. Highway noise on the back side is kinda loud but with white noise playing on my iPad it wasn't a big deal. Bed was comfortable. And it was nice to have a king bed to myself. My husband stayed home to take care of new puppy. Breakfast in the morning was great. Eggs, sausage, pancakes from a pancake machine, gravy biscuits and bacon. Lots of drink choices. There was a guy taking very good care of the food area. They were super nice and let us the use the meeting room for a small family gathering. Over all great hotel and staff. We will stay again when visiting family. Owingsville where they live doesn't have a hotel.

This hotel does not have enough parking, and there is no parking for large vehicle. Staff says it's…read moreOK to park out front on the street where it is clearly marked - no parking. I did park there, but it was pouring rain. I arrived very late, and left very early, and did not get a ticket, but.... I won't risk it again. I will stay at another hotel across the interstate next time. They wanted to charge me $4 for a bottle of water. I didn't see if they served breakfast. The room needed maintenance - I fixed the shower, but the sink drained very slowly. There were other issues, but I wasn't there long enough to care.

Clean and comfortable. Breakfast buffet was good. Brother needs wheelchair accessible area and we…read morehad no issues. Would recommend.

We didn't actually stay here this trip, but went in and , although booked solid, took time to find…read moreus other accommodations and call for us... offered us coffee and tried to help us in every way... wonderful lady clerk with white hair helped us!

The staff at holiday inn were super friendly. It must be the small town attitude that more of…read moreAmerica needs. Check in was fast , room was clean and very nice for the price. The best part is the breakfast. Yes , they have the standard scrambled eggs that every hotel has but so much more than most hotels in this price range. A couple of great restaurants within walking distance and dozens more within a mile drive. General manager was working front counter on a Sunday. Thanks Danville holiday inn express for a great 3 days.

Best stay in Danville hands down! The staff from the moment we arrived we were treated like family…read moreand made welcomed and felt at home relaxed after a long day , very much needed hospitality!

I was visiting Richmond for my 40th High School Reunion. I need a place to stay for the night and…read moreI've never stayed at a TownePlace Suites. It was a large spacious room. Everything looked clean and the bathroom was free of mold and grime. The checkin was easy and friendly. The room was a little warm and I couldn't get the thermostat to cool it down much. It was a hot summer in July so I had hoped for a much cooler room. Breakfast wasn't great, so I'm not sure I'd like staying here again for the price. Cheap paper plates kind of says it all to me. There are much better places in the Marriott brand.

We were in town for EKU graduation. The hotel is nice and…read moreclean. The staff is friendly and helpful. The rooms are big and clean an ours included a full size refrigerator and a mini oven and mini dish washer. The bathroom was clean but the shower heads are a little low for a 6' or taller person. The bedding smelled dirty. May have been a comforter that has not been cleaned in a while but I couldn't tell. Either way, it was not pleasant. The noise from the interstate also flows through the walls too well and can be loud during high travel times.