Due to a severe storm in Greenville, TX, on June 19, 2019, a huge tree limb crashed onto my mom's…read morehouse, damaging her roof. Her insurance agent gave her Bret Hollon's (Hollon Custom Homes) contact info. Bret came to the house and met with my mom and me. He seemed great. We felt comfortable with him, so he and my mom signed a contract to replace her roof. He said he needed $4,200 up front for materials but agreed to accept the $3k Farmers had advanced her. The work was to be done on Thurs, 7/11. On Monday, 7/8, I called Bret to make sure all was good to go for my mom. He then told me he was going to need to get paid the remaining $5,700 in full on the day of the job. I told him my mom hadn't received the rest of the insurance, and wouldn't until the work was done, and she would pay him as soon as Farmers issued the check (as is written in Hollon's contract he had my mom sign AND as is the industry norm for the roofing business). He said he couldn't do that, he had to get paid in full that day, and, unbelievably, asked if I could loan her the money. I told him he needed to do the job as agreed or refund my mom her money. He said if he did that he would have to charge her a 25% material restocking fee, which I said was not agreeable. He then called the referring agent and the claims adjuster, who both told him his approach was not normal. The day the job was supposed to be done, I went to my moms house, knowing there was a good chance there would be issues. Sure enough, about 8:30 am Bret called my cell, chuckling over standing us up and "sticking to his guns." I again told him he needed to come do the job he had contracted to do. He said he had talked to his lawyer and would do the job if my mom would sign an assignment of benefits. We declined, citing the fact that she had already signed his contract (and so had he), and she had already paid him $3k. He said he'd have to talk to his lawyer again and get back to us the following week. All the while, all we wanted was for him to either do the work or refund her money. Eventually, after talking to the Farmers agent yet again, Bret Hollon agreed to refund my mom's money and walk away, and he finally refunded my mom $2,800 of her $3k (withholding $200 for a 1 sq ft piece of tarp he had put over a small hole in the roof), with Farmers graciously making her whole on the remaining $200. As an interesting post-script, when we finally found a reliable roofer, the materials Bret Hollon claimed he needed $4,200 for, cost right at $3k.

I contracted with Hollon Custom Homes after a major hail and wind storm in early June caused damage…read moreto my roof and a wall/fence on the side of my property. Bret was easy to work with and communicative each step of the way. I knew I could trust him to get the job done and to do it well. When he examined the fence and the insurance adjuster's recommendations, he discovered extensive additional storm damage to a brick wall connected to the fence. He worked tirelessly to negotiate with our insurance company, and even pushed them to send a second insurance adjuster out to reassess the damage. We had the worst time trying to get answers from our insurance company, but Bret repeatedly called and emailed with them to advocate on our behalf. Ultimately we were successful and received additional funds to complete some very costly repairs. On my own, I would not have known to push back so hard and probably would have given up, so I'm thankful Bret was there to help move the process along. His roofing team completed our roof in one day and did a great job. A couple of days after the roof was put on, I realized that a piece of debris had fallen into the duct that connects to my kitchen range vent/fan thing, but Bret personally returned as soon as possible to clear it out. We've had a rainstorm since the new roof was put on and everything is watertight! I will be recommending Hollon Custom Homes to any of my friends or coworkers who need repairs or remodeling. Bret is honest, hardworking, and committed to making sure any project associated with his name is done well.

Hands-down the best home improvement expert I've seen. Chris is creative, efficient, artistic, and…read moreconsistently delivers the highest-quality custom work at very reasonable prices. I've utilized Patriot Creek Home Improvements for seven major renovations and new construction projects. I am consistently pleased by the quality and appearance of their outstanding work which always exceeds my expectations.

Once again Ron and his guys came and built from scratch my new kitchen cabinets at my rental home…read more They did an awesome job and I will be calling them again.

Don't do it. Eight months later the shed doors don't close, the foundation is right back where it…read morewas before it was "fixed" and the tankless water heater has stopped working. I've called 2 plumbers about the water heater and was told it was installed incorrectly with no shut off that will cost me $325 to fix before the water heater can even be addressed. Save your money. Just another crooked contractor​

TL;DR: STRONG RECOMMENDATION. I moved into the new house and…read moresaw the decrepit garage door opener (and no remote). I Had to replace it, and my old Marine buddy recommended Guardian. I called and response time was pretty darned good. John showed up right on time, and set to work. Took out the old garbage opener; removed the (poorly installed) wall switch; installed the new opener; installed sensors to keep the door path unobstructed; even helped me with the App that goes with the model I'd ordered. PLUS, the overall price was substantially less than I'd have paid at one of the big hardware stores: Fantastic Value. John is a consummate pro, knows his stuff inside & out, is pleasant, super friendly, and practically left the place cleaner than. when he showed up. So he hits all of the numbers: Value; Service; Quality. Excellent choice.

Excellent new garage door install…read more I was 'un-converting' a garage conversion... back into a garage. John recommended a very reliable and quality guy to remove the closed-off wall. Next day, John installed the new door and a new opener. The door is very nice quality, with heavy-duty hinges. Something new (for me) is, they have a vinyl edge that seals a lot of air infiltration from around the top and sides. Tip-Top service and quality hardware. I highly recommend.

they literally quoted us a 4+ thousand dollar job said it was a 14 hour job, mind you this was…read moreafter we already paid them over thousand for a diff job, they held onto his truck for over five months, get upset at my husband for asking them when it'll be available and how ridiculous it is that they won't communicate back, so Shane Nowlin (the owner) told my husband to just come pick it up with alllllll the engine pieces still taken apart just a pile of junk to scrap! They made him pay up front threatened to charge him every day they held on to his truck and then refused to speak to us about getting out money back! They didn't do anything at all but steal from us!

Brandon is the best in the business. Him & Jessica make an excellent duo. Them along with their…read morestaff, sure that the job is done correctly! Excellent customer service, and they genuinely care and want to help, not just collecting a check. Jack of all trades! This is my go to company for just about anything.

I wish this could have gone better but disappointed doesn't begin to describe it. A section of…read morefence unattached, dirt work incomplete, ruts left behind from a trailer getting stuck, gate chains broken off within months. I paid for pre-treat rust inhibitor and Sherwin Williams DTM paint. Not cheap. In under 6 months it flaked off to expose rust. Since workmanship was guaranteed for a year and these things happened in under 8 months I requested repair. Since the initial request for repair it's been 13 months of promises and excuses or completely being ignored. I'm still looking at a rusty fence. My suggestion is (if you must use this fence company) hold final payment until all work is completed and paint or stain your own fence. $13,493 and I'm left with an unsightly rusted pipe fence among other things.

I would recommend this company. Bryon came out to give me a quote and spent time getting an…read moreunderstanding of what I wanted. He helped me understand some challenges I could face and together we came up with a plan that he quoted. It was a fair price for the work. His communication was great. He provided references when asked and I called and spoke to several past customers and I drove to see past jobs. All was good. He showed up when he said he would. He brought the correct equipment for the job and showed up with several workers who worked well together. They had a process they followed which allowed them to work efficiently. They cleaned up the site and I am very pleased with the job they did. The quote provided was on target. The fence is straight and I have received many compliments. Bryon called after the fence install to follow up that the gate motor was installed without issue and I appreciate this customer service. Highly recommended.

excellent company. I needed a 30 amp outlet installed and I got a great price. on the day of job,…read more2 workers and Roberto arrived promptly. we discussed the details and 2 hours they were done. job looks great and they cleaned up after themselves. I'd highly recommend them and will use them again for future electrical work

The gentleman came up, looked at my project gave me a quote…read more We made an appointment and they came out bright and early. Did a great job ,nice and neat even did a little extra work. I will be recommending this company to anyone who needs electrical work done, in an orderly and professional manner. Thank you guys. !!

Jeff was always on time and did excellent work. He wired our new ag barn and all is working…read moreperfectly. We highly recommend!