They were to first we actually could talk to a technician about service and it was immediately. The…read moretech was good about telling about the possibility of coming to diagnose the issue that day but possibly not being able to get the part until Monday or Tuesday. We decided to wait until Monday and they were here by that AM and had it diagnosed within the hour. The part we needed was overnighted to Dubson's and they came the afternoon to repair our furnace. The technician was the owner/manager for both visits and was very courteous. I do not think we could have been taken care of any better and be any happier with their service and repair.

Quality stuff from the technicians who fixed my heating. Were very thorough in explaining whats…read morehappening and the remedies and prices. Honesty and integrity are two important qualities to me and they demonstrated it well. Appreciate it yall

Down to earth they came out and got my 20 year old air conditioner in good shape without suggesting…read morethat I buy a new one. Refreshing change

Lysle was awesome. Less than 15 minutes after I called the answering service (after hours, Friday…read moreevening) I had contact with the repairman (Lysle). He arrived 20 minutes after that. He diagnosed our issue and came back first thing the next morning to complete the repair (we needed to let ice melt overnight). Great service and very reasonable prices. Thank you! And a special shout out to Lysle (forgive me if I spelled it wrong)!!!

DON'T WASTE YOUR TIME! TERRIBLE EXPERIENCE! BECKY THE RECEPTIONIST HAS POOR CUSTOMER SERVICE, RUDE,…read moreAND VERY UNPROFESSIONAL! I scheduled a morning appointment for an ac install. We waited no one showed! I called within that same hour asking if someone was on the way because we were waiting. Becky said she will send someone but couldn't give me a time. Who does that! She didn't even have the courtesy of telling me why no one showed! I ask if she can't give me a time can the tech call at least 15 mins before they arrive. No one showed! No one called! I called the next day to see why no one showed or called. Becky gets on the phone screaming, yelling, and acting very hostile stating they came out 4 times and wouldn't allow me to get a word in! Who actually comes out 4 times and do not bother to pick the phone up once! LIES! We were there and waiting! I ask to speak with the manager and conveniently no one was around! Horrible experience! If you need immediate assistance you'll be very disappointed! I'm beyond disappointed in their service and mistreatment!

We've used Bolt Plumbing several times and have very good service from them. Always knows what to…read moredo. Had him fix a leaky main water faucet, a water heater that we couldn't get lit, and fixed our shower faucet cause all we got was hot water. He was on time and stayed until the job was done. We won't call anyone else cause he always get the job done.

I've use Bolt Plumbing for decades, and they always manage to solve my plumbing problems. They are…read more very experienced, do quality work and care about their customers. Our Decatur West End home was built in the 1920's. In our experience Bolt Plumbing has been able to fix challenging plumbing problems that come with older homes.

Shows up when he says he will.. Fast knowledgeable service.. Had cold air blowing in no time!!read more

Called for replacement of water valves for washing machine. They were quick to respond. The bill…read morehad an error called and it was corrected. We have used them before. We will call Gates Plumbing again.

I can't remember the exact motto of this plumber, but it's like we will get the work done fast and…read moresave you money. I would give him 5 stars for his work and scheduling, but then he asks to "Send you the bill" and when you get it you will be surprised. I was. Charged me about $100 over what good plumbers should charge. I also know of another job he did for an older gentleman and he way overcharged. He is a good plumber, but beware of his gouging practices. I would NEVER hire him again.

Called with a broken water heater at 9:15AM and they had a tech here at 9:45 and the thermocouple…read morereplaced by 10:45. Very kind and quick service.

Did an excellent job. Fast, courteous, and friendly. Did not make a mess and cleaned up the work…read morearea. There was no price shock. I would highly recommend.

Nate is the best. Quick, efficient, does a great job and is reasonable prices. Our #1 Plumber.read more