Would NOT recommend this company to anyone. Came later than a set time they were supposed to & I called & asked for a free estimate only over the phone. I confirmed with the man before he even entered my home that he was here for a free estimate he told me yes. They apparently sent a tech out who didn't lift a finger or pick up a tool. He was there 5 minutes tops said water heater is old & you probably need new pipes. A week later I received an invoice saying work was done & they tried to blow out the pipes, again not a finger was lifted or anything done to try to solve the issue at all. They are claiming I approved work that NEVER happened & signed signature for me I never signed a thing. & the lady on the phone was RUDE as ever & was calling me a sir on purpose multiple times. This company is a joke & they will scam you !!! Do not trust them especially if you're a female they will take advantage. read more

In Late August 2022, I called A. D. Binder Company to send out a technician to check out an existing water softener to clean it and set it up. The gentleman came out and walk around the softener, did not clean it, did not check the water hardness as requested and did not add salt. Showed my wife more or less how to program it and that was it. Sadly I expected someone with knowledge to check it out, clean it, set it up, adjust it, but that did not happen. I was sent an invoice for services, which I paid in full, though I did mention that the service was not satisfactory. read more

I called them 3 weeks ago and they scheduled me to come out to work on my hot water heater because it's under warranty they came out said they'd have to order part would be Fri they came out 2 min later lied to my wife said would be back and 45 min later called to find out what's going on and they refused on it called yesterday they said it might be today or Fri well we called to find out what time they were coming and said we would have to pay time and half extra for them to put it in I wouldn't recommend them for nobody. read more

I own an apt building and these guys are great! They're always there when I need them at home or at the building. They fix the problem and do it reasonable whether its a clog, a boiler leak, or gas leak. They definitely have a lot of experience, and knowledge. read more

I have had multiple issues from toilet repairs to a frozen/busted water pipe that caused over $50,000 in damage and Binder Plumbing & Heating has taken care of me SO much better than some of the other plumbers. I've had multiple different servicemen and a woman and they were all professional and took care of my issues right away. read more

When they worked on my shower, they brought out an expensive part that they ended up not using. They charged me for it anyway. I had to fight tooth and nail to get them to take it off my bill, and when they did, they acted like they were doing me a huge favor. Their truck charges are very expensive, and don't go down any when the price of gas goes way down. read more

Our water heater went out unexpectedly the other night after hours. I called Binder first thing the next morning who had me take and text them some pictures of the heater so they could get one like it. They came out the same afternoon to remove the old one and install a new one which works great. We live several miles out in the country and they came from way on the other side of town but the delivery charge was still quite modest and the price for the new heater was reasonable. I'll call them for sure with any other plumbing or heating problem. read more

Failed to call despite having an appointment. Showed up two hours late. They may be good plumbers, but I'll never know.