They broke an antique chandelier and have been unresponsive to my communication. I have been…read moredisappointed with their lack of response. Would not recommend them.

Excellent hard working cleaners, punctual and very courteous. Reliable, responsive........read more

I love Rose's Cleaning and have used their services for cleaning for myself and my friends. When I…read morelearned they also organize, I worked with them for my closet and this experience went far beyond "cleaning" and felt like true care for my home and my things. Everything is now beautifully color-coordinated, placed on uniform hangers, and thoughtfully organized by category. Workwear, workout clothes, t-shirts, socks, underwear, and accessories all have their own clear, intentional system. It's visually calming, easy to maintain, and makes getting dressed and finding my things peaceful. What stood out most was the team's attention to detail and respect for my belongings. Nothing felt rushed or careless. They took the time to understand how I use my space and organized it in a way that actually makes sense for my life. The final result feels elevated, functional, and very personal. If you're someone who values order, cleanliness, and a peaceful home environment, Rose's Cleaning and her team are exceptional. This is ideal for anyone looking for wardrobe organization, deep care for their belongings, or help creating systems that last. Professional, warm, reliable, and incredibly thorough. Thank you Rose!

They pulled a bait and switch. They were responsive and I explained what I wanted: a light…read morecleaning. They sent someone out to see the home and it seemed like they were willing, then the owner required an expensive and extensive deep cleaning. The home is well managed but dust has accumulated b/c the owners have been away for months. The quote was outrageous. I passed.

Our home was a challenge to deep clean, what with all the cat fur and dust! Nickie & Julia were the…read morehard working ladies sent by Ocean State Cleaning. They left the place sparkling! They bring all the equipment & supplies and leave your home refreshed. It was a good value. You choose the level of cleaning (regular, deep clean, or move-in/out) and everything is spelled out for you in the work order so that you can custom order your cleaning service. Should have done this sooner.

I previously didn't give a great rating because of an unsatisfactory experience with the cleaner,…read morebut nothing is perfect and I know this business aims to please. Other than very high prices, the owner really cares and deserves another chance. I would recommend that you try this business carefully. The owner has made a change in personnel.

The best, very reliable. We use them once every 3 weeks and they do a great job! Highly recommend!read more

They clean our office and now house. The house has never looked better and I can tell time and…read moreeffort involved. I would definitely recommend them!

Janny was super responsive and got my cleaning set up within minutes of my request. She did a deep…read moreclean and it was great. She is very nice and professional. I'll be using these services again. Take a peek at the services listed under different cleanings. Next time I'll definitely add on an oven cleaning but my stove hasn't sparkled like this since I moved in!

This was a fantastic experience. They were able to fit me in the schedule within a few days. They…read morecleaned the whole house completely in a couple hours, and with a really pleasant energy. They cleaned the kitchen cabinet doors, not included in their regular service, but she said she couldn't leave them undone. I appreciate a job well done.

I made an appointment with the above company on February 19 for a February 28 cleaning. I received…read morea text message at 9pm the night before stating that all appointments have been canceled due to weather. As someone who is a supervisor and leads a team on daily basis, I completely agree on ensuring everyone is safe, especially when weather can be dangerous. In the text message the guidance given is to reach out to the company and reschedule. The very next day on March 1 I reach out to the company to reschedule. I receive a text message back two hours later stating that there is an opening on Thursday, 2 March at 12:30pm. I agree to the appointment. The day of, at 12:30pm I text at 1231 and mention that I am home, please advise when you arriving. No arrives, calls, or even sends a text. The company is a no show. I call at 1246 and no one picks up. I receive a response at 2:07pm I'm guessing from the owner since the person never identified themselves mentioning that they have COVID and have been hospitalized since Tuesday night and that there secretary was supposed to reach out to me an led cancel. I text back to summarize my experience and mention that maybe the secretary needs more training and it would have been nice to have received a phone call so I could schedule with someone else. I receive another text message that I felt was unprofessional and telling me that we are all "human" and that "this is not in my hands" and that "I have a second job, I work in a hospital, maybe I get infected there" as there are continuous apologies. Here are my concerns: 1.) When originally canceling the appointment due to weather, sickness, etc it should NEVER fall on the client to be the one to reschedule. Proper customer service entails the company reaching out to the client and making the effort to reschedule. This shows that the clients business is indeed important. 2.) The need to communicate through text message should be limited. Pick up a phone and actually talk to your client. This can help alleviate any misconstrued information and it shows your clients that they matter. I wish I could have experienced what the other reviewers experienced, however, the ball was dropped big time. I'm also in the process of moving out of my condo in two days, and this experience really didn't help.

This team is amazing! Prompt service and reasonable prices. Their business is growing and I'm glad…read moreto be apart of it. Communication has been fast and polite. The deep clean team went the extra mile for my family and I can't wait to have them back Bi-weekly. My house has never felt so clean! Give them a try you will be very happy with the results.

Great service! Was quick to respond to my request to set up a date and time that worked for me…read more Michelle was very friendly and professional. Cleaning was very thorough. She had all the cleaning supplies that were perfect for my home that includes children and pets. Would highly recommend and use again.

From the owner: Whether you need a regular scheduled cleaning service, a one time deep clean service, move in or…read moreout or a vacation rental cleaning we have you covered! We strive to make sure our customers are always satisfied, no matter the job.

AVOID MaidPro of Providence!…read more We scheduled them to come two weeks in advance and they DID NOT SHOW UP. We just purchased a new home and were relying on them to clean the kitchen so we could eat in it. We gave them the code and were also in our home within the arrival window, but no one arrived. Since we scheduled a Saturday appointment, no one was available to take our call. We ended up spending $50 on cleaning supplies and doing part of the cleaning ourselves. It was one of the most exhausting Saturdays of my life. I called on Monday, and they were able to send someone over to clean the rest of our house within 20 minutes. I did appreciate the promptness. The individual who cleaned did a reasonable job, but I never really received an explanation as to why no one showed up, and I expected more for $50/hour! The best they were able to do was a $25 refund - I spent $280 and that's all you can do? I cannot believe that I trusted them with my credit card information. Find another cleaning service if you can.

The cleaning staff sent by MaidPro was so pleasant but I was overall disappointed by the move-out…read moreclean we received. We had hired MaidPro to clean out my boyfriend's studio after he'd moved. First, the consultation to get set up with MaidPro takes FOREVER over the phone. The first time a representative called, they asked if I had 10-15 minutes for them to do an estimate. I mean, I'm glad for the heads up that they expected this to take 10-15 minutes but I didn't expect this to be the kind of thing where I'd have to pull out a date book or actually block off time in my day to talk to MaidPro. I was on my way to work so I said that I didn't have time right then. The estimate is THOROUGH. Every cleaning desire, some which I didn't know I had, was explored in the lengthy estimate. I specified that I wanted a move out deep clean with shower, convection oven and fridge cleaned out. After calling again and getting my 11 minute consultation done, I got two more calls from MaidPro that afternoon. The first is whether I still wanted a cleaning because I said that I couldn't do the life inventory, sorry, estimate asked for the first time I called. I explained that I didn't have time for the estimate the first time and still wanted a cleaning. The third call was a call asking questions asked from the first call. Altogether, I spent about 20 minutes on the phone with different representatives from MaidPro. They showed up within their estimated window and even a little early. Both workers were very nice with a great attitude. The apartment was nearly moved out of with all furniture removed. There was one box left, a leftover rug and some scattered household objects. They said it would take no time to clean this place up. They were done within 2 hours but had missed so much. None of the water stains or grease stains on the front of the dishwasher or microwave were wiped off. They did a good job with the fridge itself but didn't touch the freezer shelves at all, which I had to clean. Although there was no furniture and the floors were nearly bare, the corners hadn't been dusted. We still ended up dusting. I had asked about the oven and while they wiped it out on the inside, there were many grease stains and they told me to use a Brillo pad to get it out. They should have specified that they don't actually clean an oven but just do a cursory wipe. I think this should have been specified more clearly, as I thought this was a clean that should have sufficed for my just needing to walk through for an inspection, remove the stuff and hand back the key. I will say that everyone I spoke to was exceedingly pleasant. They bundled up and organized all loose stuff including the rug so that it was easy to sort out for keeping or tossing. The shower was very nicely cleaned. It just wasn't the move out deep cleaning with shower, oven and fridge included that I was promised and paid good money for. They're really nice people but I'd go elsewhere for a move out deep clean.