Clear communication, arrived on time, great service. We had a great experience and will use them…read moreagain.

I thought that I was too late to get my carpets cleaned before the holidays but no...Terry at Excel…read morewas able to get me in within days. I've had Excel Carpet Services before and have never been disappointed! They are professional, courteous, prompt AND my carpets always look great!

This company was excellent!!!! We called for flooding of our basement because of a sump pump issue…read more. There were two workers at my home within an hour and a half. The workers Blake and Mike we sympathetic to us being upset over the water in the basement, they were reassuring that they would take care of it for us. Blake and Mike were professional, quick working and made us feel better right away. Before leaving the first first day they explained everything that was done, how to deal with making an insurance claim and exactly what they were going to do the next day. They arrived on time the next day to check everything, added equipment, explained they would return the third day to pick up equipment as the job was completed. The third day they were again on time , quickly loaded the equipment and the job was done. We would gladly recommend this company to anyone.

Floodstar did an outstanding job! They came from Cincinnati to the Chicago area to assist with one…read moreof the biggest storms that our area has seen in 100 years. Brian Joe and Joel were all very professional knowledgeable and respectful. They came in and quickly got to work to assist with our flooded basement. They were always on time and kept me informed of next steps. I was so impressed with all of these guys and Floodstar and would highly recommend this company to anyone.

We needed our basement clean because it was so dusty and dirty from the construction of the house…read more We had several companies come out for a quote and we chose Cincinnati maintenance. Not only because their quote was reasonable, but Eddie, the actual owner, did the quote and was incredibly personable and respectful. He took his shoes off after leaving our dusty basement after reviewing it so that he would not track the dust into our house (without even asking)- NONE of the other representatives from the other companies did this! And there was no up selling etc. Anyway, the work itself was very well done! They were timely, courteous, and explained what they will be doing and even explained what they did after. They also offer a 10 day warranty if you weren't happy with the cleaning and would come back which is incredibly nice! Our basement floor is no longer gross and we can finally setup and enjoy our basement. I HIGHLY recommend Cincinnati Maintenance in a heartbeat.

My fiancée priced a couple of places. One business showed up but didn't stay at the door long…read moreenough for me to answer. Plus they had bad reviews so I didn't want to go with them. Overall Cincinnati Maintenance was our best pick. So glad we went with them. We scheduled for a free estimate. Jesse was very professional and did a great job on our carpets. It took him an hour. We only had two bedrooms and a hallway that needed cleaning. The pricing was reasonable and the carpets were super clean/soft. I highly recommend them!

Never received an estimate or quote after after a few weeks from when the guy came out and looked…read moreat our basement. I finally called and was told it is a siding problem - our house is brick cape cod. The guy said oh let ck again and get back to you. Nothing and it has been almost a week. Nope I will not use when thru cannot get an estimate to me.

Did an excellent job. On time and very professional. They did a thorough job and was very clear in…read morewhat needed to be done

This husband and wife team are wonderful. Had surgery and needed help with cleaning my home…read more Karen worked her magic and my house was spotless! Thank you both !!

Had my sofa and chair cleaned. Guys did a great job! Came at the scheduled time and let me know…read morewhen they were about 10 minutes out. Will hire again in future.

After reading all the reviews, I was very suprised to have such a bad experience with this company…read more They did arrive as scheduled and were very friendly. However, the cleaning service was awful! They advised us that the carpet would be dry by the next morning. It actually took 4 days for the carpet to dry out (and I hope I don't have mold underneath). On the second day you could actually feel the water seeping up between your toes if you walked on it bare foot. It's like they sprayed water in but didn't bother to suck any back out. Then the two sofas were not even completely cleaned. The headrests and footrests were not even touched (sofas have recliners on each end). Then they applied the fabric protection spray (add on that we opted for) and it made the fabric hard and very scratchy. Then, as if all that was not enough, the carpet and sofas now have a very nasty smell to it and it is VERY strong. You smell it as soon as you walk into the room. I am wondering if they actually used dirty water on our stuff. Now, I have to rent a carpet cleaner and try to get the smell out. Our carpet did not have that smell before they 'cleaned' it, and I absolutely will not use a 'professional' carpet cleaning service again. Worst experience ever! And, we paid for it!

Another company told me I would need to replace the chimney to repair the cap. Cincinnati Chimney…read more& Masonry made the repair for less than $500 including parts and a second visit after the parts arrived. I could not be more pleased.

Have used them several times. They always do a good job. They are always clean, and never make a…read moremess.