Never received an estimate or quote after after a few weeks from when the guy came out and looked at our basement. I finally called and was told it is a siding problem - our house is brick cape cod. The guy said oh let ck again and get back to you. Nothing and it has been almost a week. Nope I will not use when thru cannot get an estimate to me. read more

Did an excellent job. On time and very professional. They did a thorough job and was very clear in what needed to be done

I have had an on and off water issues in my lower level for years. A previous "life-time guaranteed" solution from another provider went bad. The company went out of business so the guarantee was worthless. When I noticed a musty smell, I contacted three other companies for opinions and solutions, All gave me different information and a wide range of prices. When I told a realtor my frustrations, she recommended Dry Effects. When the inspector came out, I immediately felt confident with his knowledge and experience. The Dry Effects estimate was also more reasonable than the others. Dry Effects sent out two crews. The first one to remediate wetness/mold in the walls and another to install a drain connected to my sump pump. They also provided a guarantee for their work. When another hidden problem arose months later, they promptly remediated it at no cost to me. After COVID, I have found it hard to find service providers who are reliable and efficient. It was a relief to find Dry Effects. read more

This company was reliable and friendly when completing a Saturday air duct cleaning. They were efficient and answered all of my questions. I would use them for services in the future. read more

very candid and helpful. On a rain, cold winter mornin, he showed up and got straight to the job. he was upfront and plain spoken. highly recommended. higher with confidence read more

You are probably worried about two things right now if you are reading this review... first, you are worried you may have some kind of mold or water problem. Secondly, you are probably worried a professional coming in to "help you" will also be taking advantage of your situation to maximize their profit. We had a fantastic experience with Nick Alley from Dry Effect. He came in, gave a very thorough investigation, taught us a bunch about what to look for and how to prevent future issues. He gave us great options for both professional and home remediation approaches, and the pros and cons of each. Nick went way above and beyond helping diagnose one of the problems we found that looked like a water/mold issue, but that was actually unrelated. Something that they wouldn't make a penny on from fixing. We have since chased it down, and he was spot on with his diagnosis. It felt like a real partnership with a company I could trust. I am sorry if you need them, and I hope I never need them again. But if I do, I won't hesitate for a *second* to call them back in. read more

Dry Effect is quick and efficient. Both things you want during a trying time. We had a leak in our building and Dry Effect took care of 3 of the condos and saved a lot of work for the 3 owners. We appreciate this service so much and will recommend you anytime! :) read more

The Dry Effect technician arrived at my house early! He was quick, efficient and very knowledgeable. He cleaned all the ducts in my house and my drier vent. The service was great and the price was very competitive. read more

They were very timely, courteous, professional and did a wonderful job cleaning up the mess in our flooded finished basement after our septic system backed-up. We were very impressed that they finished the job so quickly which helped prevent further damage. They had to remove carpet, trim, cabinets, and cut and remove wet drywall in the majority of the space- not an easy job. They sent a 6-man crew and had the job finished in a relatively short amount of time given the amount of damage. They left the fans and dehumidifiers in place for several days and did a very thorough job making sure that everything was dry before they removed the equipment. The cost was more than fair- we were actually surprised at how reasonable they were. Not only did they do a great job, but it was nice to know that the money was going to a locally owned business. We highly recommend Dry Effect, but hope that you never find yourself in the situation to need their services :) read more

I have had a few family members with recent water damage who used other companies. My family members had no problem getting the other companies to come out but could not get them to come back and get the fans, dehumidifiers, etc. (all of which was being charged at a daily rate, was only supposed to be 3-5 days but then was 9-11). So I decided to call Dry Effect when I had water damage. They came out in 30 min and honored their initial quote. They were always on time, even during the follow up & fan removal. The tech I had answered all questions I had and worked quickly. Thanks to their quick response we were able to save the carpet and drywall. Best experience me/my family have had with any water restoration company! read more

Excellent customer service the whole way through! In particular, David was incredibly kind, reassuring and empathetic as he assessed water damage in my home. Because of him, I didn't freak out or lose my mind. Thank you! read more

We had a sewage backup in our house, after having plumbers come out and fix the immediate issues, they recommended we call Dry Effect for the cleanup. Within two hours of the initial call, Dave showed up. He took a quick look around the basement made some initial assessments and walked me through the process moving forward. Expecting bare minimum customer service, I was more then surprised with Dave's attention to our concerns, questions etc. during the cleaning process which only took a a few hours with the help of Josh(equally attentive) the 2 man crew were awesome! Before leaving the first night they had already predicted that our dry wall would not have to be ripped up, only having removed the carpet and other damaged / destroyed items. Dave came back daily to check on the conditions while Josh came back only one or two more times (wasn't needed), again he was great as well. Dave answered my phone calls or called me back within minutes to answer follow up questions. The Dry Effect crew, jumped into action and continued to be helpful throughout the whole process. I would recommend/ use them again if I ever have an issue like this again. Thank you Dry Effect team and especially Dave and Josh. Hopefully, I hope I never have to see you guys again but welcome it anytime flooding situations arise. They are truly good people. Joe Ouart read more

I called late at night on a Friday about mold I had found in my apartment and Josh was able to be over in the early afternoon Saturday. He did thermal imaging and checked the relative humidity and explained what exactly we were looking at. Although he was the bearer of bad news, he offered suggestions about what I should do. It was unfortunate I needed to contact Dry Effect, but they provided great customer service and a quick response. read more

Many Thanks to Dry Effect for Testing and Evaluating Mold for my clients. Dry Effect was expedient in their response time and provided great professional help. Megan Steffen is a great representative for this company and is awesome when educating the public on what Dry Effect can do for homeowners who are dealing with mold remediation. Hats off to a wonderful company! read more

One of the owners of Dry Effect was out to my house within hours of me reporting my water damage. The work they have done so far has been of excellent quality. I would definitely recommend them. read more

We were on Vacation and had hardwood floors out in and discovered our basement ceiling had been repaired with Kills and had water spots that were 'covered up" by the installers without telling us. We called Dry Effect and they sent two service men Aidan and Dave who came out that afternoon and check for water below the floor. Thank goodness there was no water or greater damage. These gentlemen were professional fast and very polite. I would definitely call them again. Sincerely, Greg Northern KY read more

We were very pleased with the work Dry Effect did in our home in Cincinnati in Feb. 2019. A crew, led by Dave D., responded to our call for help for water in the basement within a couple of hours. Dave was very helpful in explaining options, work to be done and his crew always came when they said they would. Much work was done removing waterlogged carpet and padding, removing standing water over a period of days, and providing industrial dehumidifiers and large drying fans. The Dry Effect employees were very respectful of our home as they worked, and gave us genuine consideration when calculating the charges for their services over a 10-day period. The company worked well with our insurance adjuster to make sure our coverage was maximized. As the equipment was being removed on the final day of work in our basement, both Dave and I said we hoped we would not meet again, but should we need services again, I would not hesitate to call Dry effect in the Cincinnati area. read more

My house developed some mold after we discovered a leaky water valve that had been slowly dripping for a while. Josh (the owner) quickly came over to assess the situation even though I called him on a weekend and his crew was in the house for demolition within a week. I appreciate that they were able to squeeze in my job so quickly especially despite that my job occurred at the same time as flooding in Texas/Oklahoma which I understand that they sent several crews to help out with flooding damage. Josh was very knowledgeable and answered all of my questions. The crew that he sent was also very friendly and explained everything that they would be doing. The job was finished within about 6 days. Hopefully, I never get mold again but I would gladly use Dry Effect again. They are excellent professionals. After checking around, their pricing was also quite fair. read more

Dry Effect is a great company. Tim and his team came out at night within an hour when my basement flooded. They were professional and Tim took the time to explain every step to me. He even found the phone number to my insurance company company as I was so upset. I am completely confident with Tim and his company. I would use them again in a heartbeat. Incredible customer service and my basement looks as good as new!! read more

We have shopped around, and really like what Nick Alley & Michelle Gibson offer ( they are very responsive also) ! Please inform the owners (DRY Ef) that these two managers are great to work wiht! read more

Dave and Taylor from DryEffect came to my home to give me an estimate to repair damage from a broken septic tank discharge pipe. They were on time, courteous and knowledgeable. They thoroughly inspected the area of my basement that was effected and gave me their professional opinion as to what would be needed to be done, time frame and cost. While I ultimately decided to tackle the project myself, I really appreciated their time and input and would definitely recommend them to others. If, heaven forbid, something happens in the future resulting in a larger damaged area, I will definitely call them. read more

Dave's team from Dry Effect did a terrific job on removing our basement mold issue. He took time to answer a lot of questions I had about the remediation process as well as future preventative measures. Our basement (finished & unfinished parts) is super clean, and the service even comes with a warranty. read more

Today I thought I was faced with a disaster with water leaking from an water heater making its way to the carpeted part of my basement. When Todd and Dave came out they reassured me and gave me some solutions that would save me money. They were very knowledgeable and willing to help in any way the could. When you are faced with situations that you feel will completely drain you it's refreshing to know there are companies like Dry Effect that's purpose is not to get over on you but want to help resolve your issue in the best way possible. Thanks Todd and Dave! read more

It was a beautiful Sunday afternoon, my adult daughter was out of town and her cat sitter came into the home and discovered what no one ever wants to see....the water line to her ice maker had ruptured and the kitchen was flooded. Water was running through the hardwood, down into the finished lower level. Nightmare mess! Dave Dawkins and Dry Effect came to the rescue. I stayed while they took care of everything...professional, calm, polite. Super Heroes! Dave was so great...just the person you want in a water disaster. I hope this never happens to anyone, but if you should ever face a similar situation, you can feel very confident that this is the company to call! read more

The dry effect team was at our home very quickly after our call for help, seemed to have a high level of expertise in knowing exactly where to look for water and what to do to get it dry! They helped us with everything from identifying the source of the leak, showing us what to do to stop it, drying it out, and then clean up & remediation of the damage. read more

Dry Effects did an excellent job for us with their very fast response, excellent communications/customer service and of course, cleaning up a deep sewer backup!! We ALWAYS prefer to get a referral to a contractor and lucky for us, we knew someone who had had experience with backups himself. He highly recommended them to us. The crew guy, Dave, showed up shockingly fast since that day many people had had issues with excessive water. Dave is a very impressive guy, if you ask me. Such a positive, energetic, can-do attitude about such a nasty job - where do you find people like that??? He patiently answered all our questions and was very reassuring. His communications, scheduling, etc. were spot-on for someone who has no idea how this all works. He worked tirelessly it seemed and got the job done quickly and with no inconvenience to us - we didn't have to do a thing except call them for HELP. The entire lower level was disinfected many times, dried and dehumidified, including the salvageable wood furniture, drywall cut out and removed, carpet ripped up and disposed of and they left NO dust or debris when they finished. They also perform restoration work to prior condition but because we have no insurance for this we will be restoring the space ourselves. No question we will be recommending them to anyone who needs help. Within just a few days of the backup we received a note from Dry Effects, in the mail, giving us gift certificates to the movie theatre AND to Applebees - so we can remove ourselves from the mess and enjoy some relaxation on Dry Effects. Wow. read more

Amazing. OUTSTANDING. I can't even describe the ease of this company. Dave from DryEffect came out after our plumber suggested them due to water issues in our kitchen. Dave was THE most comforting, professional, and knowledgable person I could have ever asked to come out and handle our needs. You would be crazy not to call them for water damage issues- highly recommend! read more

This company is so amazing and excellent!!!!! Our basement flooded, I called Tuesday at 10am they came out by 11:30 that same day. The estimate was more than reasonable, it was actually lower than most and so affordable. They put equipment in that same day to dry up the mess and came out the next day cleaned the basement and hauled out everything that got damage from clothes to drywall. They left the equipment to dry the basement again after cleaning it properly and will be back out in 2 days to pick up their equipment. Roto Rooter and other places were charging us $3,000-$4,000, we went over the exact same things that Roto Rooter and other companies were going to do and how they were going to clean. This company did the exact same thing and exactly the same way as the other companies and my price was a third of everyone's else's cost. You might think a third of cost, they must have cut corners but they didn't I was down there the whole time. This business is keeping the cost in reality for everyday people. So make the same choice we did you won't regret it!!!! read more

We used Dry Effect for minor mold remediation in out basement after our sump pump failed while we were out of town. Nick came to our home and provided our estimate as well as the final walk-through inspection when the work was done, while Kyle and Kris did the actual work in the basement - dehumidifying, removing drywall as needed, and applying anti-fungal solution. All three people were friendly and professional. The work was completed on-time and for the estimated cost. The work seemed to be done very well but, admittedly, I am not an expert in the area to really know. An indication of their professionalism, however, came when we got drywall repair estimates after Dry Effect finished their work. Kris and Kyle cut out drywall from the floor up to two feet above the floor in several areas. When giving their repair estimates, more than one drywall contractor commented on what a nice job Dry Effect had done - their cuts were straight and uniformly accurate - a situation that would make the drywall repair job easier but that was apparently not always the situation with other mold remediation companies. I know that seems like a small thing, but it was good to know that they had been careful with that aspect of their work, and I can only assume that it extended to all aspects of the job. Though I don't want to need their services again, I would definitely use them again in a similar situation. read more