I've been bringing my comforters here for several years and have always been satisfied with the service. I did have a minor issue with a dress a while back, but it was quickly resolved. The staff is alwaysfriendly, and the pricing is very reasonable. read more

Clean-Clean Dry Cleaners & Laundry - Comforter - Laundry Services Near Me - Rocky Mount, North Carolina

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I have used this cleaners for a few years .Recently I put a Boss suit in there and when I got it back the coat was ruine. The manager refused to acknowledge that they ruined my suit. But offered me a hundred dollar credit. Find you another dry cleaner!! read more

I was amazingly surprised to see how clean and organized this place is! It was $16 to get my dress cleaned, not sure how much other places charge. They have a new dry cleaning machine that was explained to my husband how it works. Employees were nice and efficient. I will definitely use this place again! read more

0/10- would definitely NOT recommend. My mom brought my wedding dress here to be cleaned after my wedding in October 2020. After not hearing anything about it for six months, she stopped back in to check on it and she was told they hadn't even gotten to it yet to clean. AGAIN, no word from them for months. She stopped in before work yesterday and was told it had been donated. I spoke with the owner, Glenn, yesterday about it all and his best advice was to "go to Salvation Army and buy it back IF it's there." Hint: it was not there, nor was it at Good Will. They claim to have attempted communication with my mom to let her know it was ready, but have ZERO documentation of A. When it was cleaned B. Who tried to call C. When they tried to call. He said he was going to send the invoice over (the one piece of documentation he has) over, but have yet to receive it. Not only do I no longer have my wedding dress (ya know, the most sentimental article of clothing I owned), but I am told they are "not held responsible" for the loss of items like mine. They have no apologized and have been very unprofessional about it all. Glenn said "his help stops here." I have also called to get in touch with Mike, who is above Glenn, and they will not let me speak with him to resolve this issue. They have not offered to pay back the price of the dress or the price of the deposit my mom paid. Further action will be taken. read more

I really don't like leaving bad reviews but this is one of those things that I hope no one else has to experience! They donated my friends wedding dress to the Salvation Army without ever notifying her they had cleaned the dress. After months of not hearing from them they gave her the run around and told her to go look for the dress herself 'if' it's still there. So heartbreaking to entrust something so special to a business and have them give it away without any notice. read more

I gave it one star because 0 isn't an option. My wife's mom took my wife's wedding dress there shortly after our wedding. They said it would take 8-12 weeks to finish it (2 months). 8 months later, her mom went by and was told THEY HAVEN'T EVEN STARTED CLEANING IT YET. 9 months after that she went back AGAIN, because she hadn't heard anything from them. When she got there, they said they had tried to contact her but her voice mailbox was full so they couldn't leave a message. They never tried to contact again. They then proceeded to tell my wife and her mom they got rid of the wedding dress and gave it to Salivation Army and refused to pay us for the wedding dress they gave away without any warning. Then they said WE COULD GO TO SALVATION ARMY TO BUY IT WITH OUR OWN MONEY IF THEY HAD IT. Salvation Army didn't have it. We talked to the owner (Glenn), and he said they aren't responsible for giving away her wedding dress. Then he said they did leave a voicemail, which is weirdly contradictory to the first story we heard. They have no documentation of what they did with the dress. They refuse to let my wife speak to the owner of the entire company, not just the owner of the one store, they refuse to help my wife any further, and they refuse to pay back the money that the dress was worth. This place is horrible with business and horrible with just being an upstanding person. Worst customer service I have ever heard of. read more

This is not your typical negative review. Let's begin with the complete, BLATANT disregard to be decent human beings and fess up when they're in the wrong. A mistake: an action or judgment that is misguided or wrong. Usually it only takes one mistake to correct this behavior and from the other reviews it seems like this is a pattern. When confronting the staff/ management with concerns you'd expect some sort of a solution to the problem. THAT IS ONLY IF they were sincerely apologetic in the first place (and they weren't). If the possibility of never seeing your items again doesn't bother you then be my guest. read more

The business is a ripoff. They will quote you one price and when you go to pick up your dry cleaning they will up the price and lie about telling you the correct price. read more