The staff is friendly. On street parking is easy. The prices are reasonable. What more could you…read morewant?

Great service. Flawless work - best of all we've tried in Lancaster. Reasonably priced. And…read moretruly nice and thoughtful people.

This location has a very unique story to the whole of Lancaster County. As many who obtain…read moredry-cleaning services know, a level of excellence must be standardly exemplified. What I discovered at this location was not only hospitality and excellence, but a level of compassion and trust that I would not expect to find at any business locale that left me with a feeling of reassurance and confidence. A special thanks to Helen for being a stand for all of this and as long as I'm in Lancaster I won't take my business anywhere else!

We are traveling and were looking for a place to drop off our laundry while we toured Lancaster…read more There were a couple places listed where we struck out and then we drove by this shop. A lovely woman took the clothes right away and had them done so fast we couldn't believe it. You can tell they take a lot of pride in their work. Highly recommend.

After reading the review that claimed and $8 hem, I was excited to find a place down the street…read morewith fair prices. However, $55 for three jackets and one minor tear repair, had me a little price shocked. The jackets look nice but Zips dry cleans for $2/item. I will be shopping around. I would be weary of inconsistent pricing. * Update - the tear is not even completely mended. There is still a hole. $10 for minor tear that wasn't even fixed :|

I had to get my husband's suit last minute dry cleaned for our wedding and they were very…read moreaccommodating. Very happy with the results.

bad customer service service won't go there again. Went to pants hemmed ask for the price 20…read more dollars take it or leave it very rude

I recently had my wedding dress cleaned along with some other tops and pants. The wedding dress…read morecame back fresh as new and in a nice box for long term storage. The tops and pants were also properly cleaned and pressed. I had a favorite pair of pants that I accidentally tore at the zipper and the zipper was also broken, I took them straight to Yorgey's and I now have my favorite work pants back and the zipper works amazingly. Everyone I interacted with was extremely kind and answered all of my questions. Highly recommend for anyone looking to clean their wedding dresses or level-up the look of other pieces in their closet.

Very disappointed with this place. I was visiting the Columbia Ave. location and I felt ripped off…read more I brought some jeans to be repaired (just a hem) and each one was 14.00, but I found it fine. Then I went back for the same thing and the person without asking wanted to charge me 20.00 for each one. Another thing that I found very strange is that they don't give you a price for anything. You leave your clothes, you go and when you pick them up they rip you off. They don't have the prices anywhere so you have an idea. I DO NOT RECOMMEND THEM...

They a great job on two dresses I needed cleaned. The first one was linen and sleeveless with…read moredeodorant marks under the arm...Looked great when I picked it up! This week I took a full length formal dress to be cleaned and again, great job. The staff is friendly and helpful. Price is fair and clothes were ready when they said they would be. Thank you!!

Awful service. Had two pairs of sweatpants needing to be taken off 3 inches. Went to pick them up…read moreand she didn't take anything off. Called again and sent them back in and now my pants look like Capri's. Do not go here !!

Reasonable price and prompt service. Apparently I need more characters in this review.read more

I grew up in Etown and can't ever remember a time Highlanders wasn't there. I was recently passing…read morethough for my work with the military and stopped to visit my folks. I needed my dress uniform dry cleaned and pressed last minute and emailed Highlander's ahead of time to ask if they could accommodate my expedited request. They were super accommodating and their customer service when I dropped and picked up was second to none. A lot of businesses have come and gone over the years in Etown but there's a reason Highlanders is still there.

Arrived at laundromat. It was busy, which is fine; but I went to the machine to get a card to use…read morethe dryers / washers and it wouldn't give me a card. It said ask an attendant. ( the other machine was broken btw ). No one at attendance desk. I looked around and waited 15 minutes. No one around. No one at desk and other guy waaited 10 minutes. At that point I left, never to come back again.

Use to be my favorite laundry mat. Now they don't care about there bread and butter everyday…read morecustomers. They care about big accounts which should be handled overnight while business is slow. Instead they block all the large machines which I use 3 and all the large dryers. It's literally fighting to get small dryers on the weekend. I spend an average of $50 - $60 per visit once a week for years $240 / month $2880 / year and that not good enough. Bye Bye forever Festiva Laundry! Craig C East Petersburg PA.

do not come here, the new owner/boss is not good the quality changed from years ago and service is…read morenot that good

They are our go to for all things dry cleaning and sewing/ alternation services. I've had multiple…read moreitems altered here for weddings etc, and our curtains - they are outstanding. Items always completed as scheduled, most of the time even a bit early. Love the text service when the item is done.

Used them once three weeks ago, the driver picked up about 20 shirts in a big black trash bag only…read moregot 12 back and now they're telling me only 12 were checked in. Haven't gotten any answers at all as to where all my husbands shirts are

I tried to use this dry cleaning chain in Lancaster twice. However, do to the very poor customer…read moreservice, I will not be back. Both times I visited two of the locations, they were unable to fulfill my needs. The first time I was looking for tailoring that they advertised on their website, so I went we'll out of my way to go to that location, only to find out (very rudely) that they do not in fact have a seamstress at that location. The second time was for simple dry cleaning and when I asked for rush service was told, again very rudely, that it was not possible. It's sad that they lost a good customer because of their poor customer service.