This location has a very unique story to the whole of Lancaster County. As many who obtain…read moredry-cleaning services know, a level of excellence must be standardly exemplified. What I discovered at this location was not only hospitality and excellence, but a level of compassion and trust that I would not expect to find at any business locale that left me with a feeling of reassurance and confidence. A special thanks to Helen for being a stand for all of this and as long as I'm in Lancaster I won't take my business anywhere else!

Arrived at laundromat. It was busy, which is fine; but I went to the machine to get a card to use…read morethe dryers / washers and it wouldn't give me a card. It said ask an attendant. ( the other machine was broken btw ). No one at attendance desk. I looked around and waited 15 minutes. No one around. No one at desk and other guy waaited 10 minutes. At that point I left, never to come back again.

Use to be my favorite laundry mat. Now they don't care about there bread and butter everyday…read morecustomers. They care about big accounts which should be handled overnight while business is slow. Instead they block all the large machines which I use 3 and all the large dryers. It's literally fighting to get small dryers on the weekend. I spend an average of $50 - $60 per visit once a week for years $240 / month $2880 / year and that not good enough. Bye Bye forever Festiva Laundry! Craig C East Petersburg PA.

I recently had my wedding dress cleaned along with some other tops and pants. The wedding dress…read morecame back fresh as new and in a nice box for long term storage. The tops and pants were also properly cleaned and pressed. I had a favorite pair of pants that I accidentally tore at the zipper and the zipper was also broken, I took them straight to Yorgey's and I now have my favorite work pants back and the zipper works amazingly. Everyone I interacted with was extremely kind and answered all of my questions. Highly recommend for anyone looking to clean their wedding dresses or level-up the look of other pieces in their closet.

Very disappointed with this place. I was visiting the Columbia Ave. location and I felt ripped off…read more I brought some jeans to be repaired (just a hem) and each one was 14.00, but I found it fine. Then I went back for the same thing and the person without asking wanted to charge me 20.00 for each one. Another thing that I found very strange is that they don't give you a price for anything. You leave your clothes, you go and when you pick them up they rip you off. They don't have the prices anywhere so you have an idea. I DO NOT RECOMMEND THEM...

We are traveling and were looking for a place to drop off our laundry while we toured Lancaster…read more There were a couple places listed where we struck out and then we drove by this shop. A lovely woman took the clothes right away and had them done so fast we couldn't believe it. You can tell they take a lot of pride in their work. Highly recommend.

After reading the review that claimed and $8 hem, I was excited to find a place down the street…read morewith fair prices. However, $55 for three jackets and one minor tear repair, had me a little price shocked. The jackets look nice but Zips dry cleans for $2/item. I will be shopping around. I would be weary of inconsistent pricing. * Update - the tear is not even completely mended. There is still a hole. $10 for minor tear that wasn't even fixed :|

Amazing people and business with years of consistent world class service!…read moreThank you for that.

From the owner: expert alterations and repairs, wash dry fold service, we clean organicallyread more

They a great job on two dresses I needed cleaned. The first one was linen and sleeveless with…read moredeodorant marks under the arm...Looked great when I picked it up! This week I took a full length formal dress to be cleaned and again, great job. The staff is friendly and helpful. Price is fair and clothes were ready when they said they would be. Thank you!!

Awful service. Had two pairs of sweatpants needing to be taken off 3 inches. Went to pick them up…read moreand she didn't take anything off. Called again and sent them back in and now my pants look like Capri's. Do not go here !!

I really liked the cleanliness of this place but. I am a paying customer from out of town using…read morethis laundry mat. Went to use the restroom had to use a card from the laundry mat the card had to have money on it. I used all my money for my laundry. So in order to use the restroom I had to put 5.00 more on the card. I will. Never be back here in this town so why should I give you 5 more dollars. I know it's to keep riff raft out. But I was a paying customer. Know the difference ladies.

From the owner: We are a self serve laundromat that works on a card system. You can use cash or credit card to do…read moreyour wash. No quarters necessary but we will buy them if you need us to. We also offer same day wash, dry, fold service. We also offer off site drycleaning. Our laundromat is open 6 A.M. - 11 P.M. (last load needs in by 9:45 P.M.) 7 days a week. Our drycleaning counter is open Monday - Friday 7 A.M. - 8 P.M. ans Saturday & Sunday 8 A.M. - 8 P.M.

When you need a laundromat, Big Wash is the place to go. There are lots of washing machines and…read moredryers. A lot of carts to move your laundry from the washers to the dryers and then to the folding stations. Pricing is clearly displayed in several locations and very reasonable. You even get free drying. Pete works there and is so helpful should you have any questions. The entire area is spotless with plenty of free parking outside. There are several TVs and chairs to sit and watch. There is a vending machine with reasonably priced drinks and snacks. The best reason to go is because of Pete: very kind and helpful

This was my first time using this laundry mat and I was very impressed! The gentleman working was…read morevery helpful! I was able to get a huge bag of laundry plus a smaller basket washed and dried for $10.

Reliable, friendly, The service great and the quality of…read morethe cleaning is impeccable.

Excellent tailor - I had two wool Pendleton board shirts darted in here and the cut was excellent…read more It's a hard shirt to work with and the product exceeded my expectations.

Used them once three weeks ago, the driver picked up about 20 shirts in a big black trash bag only…read moregot 12 back and now they're telling me only 12 were checked in. Haven't gotten any answers at all as to where all my husbands shirts are

I tried to use this dry cleaning chain in Lancaster twice. However, do to the very poor customer…read moreservice, I will not be back. Both times I visited two of the locations, they were unable to fulfill my needs. The first time I was looking for tailoring that they advertised on their website, so I went we'll out of my way to go to that location, only to find out (very rudely) that they do not in fact have a seamstress at that location. The second time was for simple dry cleaning and when I asked for rush service was told, again very rudely, that it was not possible. It's sad that they lost a good customer because of their poor customer service.