I hired Bio-One for a time-sensitive cleaning of a car interior. They initially set up an…read moreappointment for the day after our call, but after I expressed urgency about the task at hand, Tim made it a point to come out the following day and scheduled the cleaning for the day after. He was extremely professional but also sensitive to the situation. His team did a wonderful job and made a difficult situation so much better for me.

Bio-One gave us a very accurate quote and was quick to respond to our schedule. They did an AMAZING…read morejob clearning our garage after rodents had gotten in. There wasn't a surface that they didn't touch and cleaned every inch of the garage. I was actually shocked at how weel they organized the garage to make sure everyting was covered. They showed up on time and were friendly and informative on how to protect the garage for the future.The price was fair and lower than other quotes that did not seem to have the same level of knowledge on how best to clean up rodent droppings. I highly recommend them!

The old lady who is always working the scales is a complete udder bitch. She's always got an…read moreattitude. I know lots of people who go to this dump and not one person ever has anything nice to say about her. She makes up be reasons why to charge you even though it's supposed to be free as long as it comes from your house if your a pwc resident. Even after explaining that the material is not from a job she still acts like an old hag and argued with me. I asked her when I came back around why she's got an attitude with she then stated "get the fu k out" so I left. This place sucks someone needs to put her in an old folks home.

Our place to bring fallen tree limbs and dead shrubs. Be…read moreweary of buying the soil, we did, great price great service, However the soil seems to stunt every plant you put it on.

Very aggressive drivers. We were nearly seriously injured by a pair of their trucks driving through…read moreBloomington Illinois. The roads were snow and ice covered. One truck cut out from a gas station in front of us, then stopped unexpectedly at a through intersection. The other truck turned in behind us and maintained a following distance of literally a few feet. That driver nearly rear-ended us at a stop sign, then again as I was turning left on completely snow covered roads. Then he had the gall to honk and gesture as he fishtailed on past. Reported to the Illinois State Police.

Gas removal twice on 2 boats in 2 years. Both crews and customer service were stellar. Matt 2 years…read moreago and Barbara this past week. I owe the pumpout guys lunch.

The owner was prompt. I needed him to move a loveseat and a few chairs. He answered my request for…read morea quote within minutes and came to pick up the items. I think it took less than 45 minutes from the time we spoke until everything was removed from my place in VA. Thanks again!

My mother was a hoarder. I worked with Carol Schaubhut and her team, esp April. My experience from…read morestart to finish was hands down excellent. My mother passed in the home. We had to use their decluttering and biohazard services. Carol and her team were communicative, courteous, clear, concise, professional, and easy to work with. As I became comfortable with them and their clarity, it became very evident that I never had to doubt their word, their work, or their intentions. While I had price pointed other companies, those companies didn't offer the same services, nor could I have used them (given that they didn't do anything with roaches/ rodents nor could they handle biohazard remediation.) I don't think I would ever have to use services like this again, but I would unreservedly recommend calling Carol and her SteriClean services.

I contacted Steri-Clean based on positive reviews from other areas, believing I would receive the…read moresame level of professionalism. I even told them up front that I often write reviews, and that if they did excellent work, I would gladly write one for them. Unfortunately, my experience with the Westminster, MD location was deeply disappointing and troubling. The job was to clean out a basement, and I was assured--repeatedly--that nothing would be removed without documentation and without my approval. That promise was broken on the very first day. A large under-bed locking bin full of sports cards disappeared immediately. Three family members had seen that bin earlier the same day, and three Steri-Clean workers were present at the time it went missing. For the rest of the week, the team insisted the cards would "turn up" after they were gone. They never did. Additionally, my late father's curated rock and antiquities collection--kept in a special container he built--was at risk. A team member was overheard saying, "There's a bunch of pretty rocks over here. Do you want any?" This was extremely inappropriate and alarming, especially considering how personal and irreplaceable those items are. Despite being told that staff were honest and would not take items without documentation, the opposite occurred on day one. Throughout the week, more red flags appeared. Items that were supposed to stay for our chosen donation destination (Habitat for Humanity, where we've donated before) were taken by Steri-Clean instead--even though I explicitly told multiple staff members that we intended to take the donations ourselves. According to the signed agreement, this should never have happened without our consent. The contract also states that drawers and closets would only be opened at the client's request. That guideline was not followed. Regarding quality of work, I was told they would return Monday to broom-sweep the basement, spray the walls, and vacuum the dining room. Instead, the dining room was only partially vacuumed. A shelving unit was never moved, and bins were left piled where they were. The job was incomplete. There were also concerning organizational issues. For example, black bags were designated for trash and clear for "keep," while donations were to be marked separately. Yet I found a black trash bag filled with many glass items and multiple black pens--items that should never have been thrown away. Even the team leader said, "Where are my black pens? I had them all and now they're gone." I found them in the trash. This kind of error makes it virtually impossible to trust that staff are handling clients' belongings appropriately. For reference, where similar services are often estimated at $2,000-$4,000, I was charged $7,000 (minus a $700 veteran discount). For that price, I expected professionalism, honesty, and supervision--not missing property, inconsistent communication, or careless handling of belongings. As someone who has been a director for 30 years, I believe the core issue is a lack of oversight. All team members appeared to be friends, with no designated supervisor to ensure standards, ethics, or accountability. A business like this must have at least one neutral overseer on site at all times--someone who is not socially entangled with the crew and who can ensure that every part of the job is completed correctly and ethically. Without strong supervision, shortcuts are taken, monitoring falters, and clients' trust is violated. I cannot recommend this location of Steri-Clean. The experience left me doubting the honesty, reliability, and leadership of the team. For a service that enters private homes and handles personal property, these issues are unacceptable.