I would not recommend Premium Clean based on my experience…read more They didn't turn up when scheduled and then give me time frames that suited them not me. So I was stuck waiting around for them. I booked an end of lease clean expecting a professional standard, particularly given the name. Unfortunately, a number of basic items on the checklist were not completed, including floors, skirting boards and wall spot cleaning. The overall finish was well below what would reasonably be expected for this type of service. I checked in with the cleaners several times while they were on site, and at one point one of them appeared more focused on phone conversations than the work itself. Despite raising concerns during the clean, I still ended up redoing a significant portion of the job myself. The follow up response was also disappointing. Rather than addressing the quality of the work, the focus was on a 72 hour notification window, and the proposed resolution was a voucher, which is not appropriate given the circumstances. Overall, not the level of service I expected, and not one I would use again. Very Unprofessional. (not even sure they deserve 1 star)

Premium Clean did a terrible job on our spring clean. The cleaner was late by an hour. There was…read moredebri in all corners apparently after vacuuming and then they didn't even mop the floors. To be honest we are unsure what they actually did. When we discussed the need for a refund with the company they refunded $178, meaning we paid $500 for Dusting of surfaces... very unhappy with the service, the follow up and the outcome of our complaint. Had tried to deal with this directly with the company but haven't got anywhere.

This guy did a great job cleaning our carpet, awesome to deal with very polite and courteous which…read moreis hard to find these days. Used a truck mount so the drying time was a lot faster then portable carpet cleaners and the price was great to.

From the owner: I specialize in Apartments Residential and Commercial Carpet cleaning in Auckland…read more I clean Carpets and Upholstery using both Portable and Truck Mounted steam cleans. I can clean and sanitize Carpets,Couches,Mattresses and get them looking and smelling great. With over ten years experience cleaning carpets and upholstery in Auckland you can't go wrong. Try Us out today we won't disappoint you.

Go green carpet clean were the worst experience I've ever had dealing with any company in my life…read more I've never been bullied or coerced or disrespected in such a way in my life. I booked a carpet clean for a quoted $170 to exit a tenancy, and when they arrived they called to ask if would like to pay another $150 on top of that for an extra stain removal service. I did not want to but they couldn't take no for an answer. I was shocked at how they wouldn't back down at the simple request not to go ahead with extra service and then hey were using bullying tactics to try get me to go along with it. Asking if I was calling them liars?! No ! I just dont want the extra service thankyou! Long story short they did the full service even though I'd been very clear I did not want any extras and then told me that the letting agent had told them to go ahead and take it off my bond. I called the agent and she said she had not she had simply told them to call me to discuss. They were talking over me on the phone, and sayings things like 'I don't think you're an honest person amy' and accusing Me of accusing them of lying. A very very upsetting and disturbing experience. Go green carpet cleaners are bully's and have hidden costs. Really really aweful. I will be very unsurprised if they try to further twist my words in response if they find this review. One of the most disconcerting experiences of my life. I'm shocked and amazed at how they went about it and he disrespectful way they dealt with me. Please do not use this company.

From the owner: Go Green Carpet Cleaning will help you create healthy living and working environments through…read moreimproving the cleanliness of flooring. We provide a competent, trained team of carpet cleaning technicians to give a thorough clean that you can trust for both your commercial premises and home.

Absolutely disgusted This company is a fraud!!…read moreDid not even do half the jobs they were paid for And the ones that were done were not done properly They will be talking to my lawyer as someone needs to stop these people from ripping you off

From the owner: Regular Home Cleaning Carpet Cleaning…read moreWindow Cleaning House Wash Commercial Cleaning Office Cleaning Spring Clean Move Out/In Cleans

Turned up late, tried to over charge another, then told me I owed him $210 for the call out which I…read morewent to pay and then it was $240. The $210 was plus GST. For the call out..... because I did not pay $311 plus GST for a small 2 brm unit did a very poor job. It's my fault for not over paying him. Guy came to my house stood in my lounge and was not going to leave until I payed a call out fee. I was going to call the police. Be warned once at your house and faced with a very, very high quote you owe him $210 plus GST to leave or he does a very poor job.

Got a quote on the phone it sounded good, when they turned up it cost $100 more than they said, and…read morethen wanted to sell me pre-spray or something for another $80, and told me if i didn't buy this my carpet could turn yellow?? i get my carpets done every year with different carpet cleaners, who ever gives me the best deal with no problems for 10 years, then i get these muppets DON'T USE!