Came for mammogram appointment at 10:00 on Tuesday apparently the machines broke down and they…read moredon't have the ability to call people and tell them that your appointments been moved to the next day and I live in the East end and now I have to go all the way back I appreciate it and I'm in pain thank you for the phone call I never received to tell me appointment has been moved between 10:00 appointment 10:00 Tuesday apparently. Machine broke down months ago and they don't notify their patients. will not be returning to this location on a memorial and Howard 2464 Howard don't go to it they're incompetent.

Racist....they made my mom, the only black woman sit for 2 hours while everyone passed her. I had…read moreto ask multiple times when she goes in, they lied. And as we were about to leave they realized they didn't even know where her paper was. But it was in the back the whole time. They just kept skipping over it. Then as soon as they bring us back there, they're calling her as if she was supposed to already be changed out of her clothes are ready to go. Bitches.

If I could give this place 0 stars, I would. Whomever is running reception lacks human decency and…read morekindness. She gaslit me about my appointment time, screamed at me on the phone when I asked why she treats people like this and then hung up on me. They won't even have management call me back. The lack of professionalism and bedside manner is heinous. Not to mention the place is disgusting, dirty, and the walls are falling apart. It's unfortunate because some of the techs here are sweet. Update: I'm assuming it was the manager calling me back. She was monotone and less than helpful really. Said she'd "address the situation". Offered to rebook me but I told her I won't be back, my doc will send my referral elsewhere.

From the owner: X-ray Ultrasound and BMDread more

I had the pleasure of visiting the RMI office again, this time for my yearly mammogram. Of course,…read moreI was a bit fearful, last time the tech squeezed the living lights out of me, I was tearing up so I had pumped myself up. I mentioned this to the new tech, and she was shocked at how painful it was for me. She said it isn't normal for it to hurt. Fun fact, I did not know caffeine will make your breast tissue sensitive, so avoid it the day of the procedure. After a lively and informative chat, she showed me how the machine actually works and that it's not meant to cause pain. Her name was Carrie and she was a godsend. This time it didn't hurt at all. I left more knowledgeable and empowered.

I wouldn't go anywhere else but RMI, the staff is Awesome and even truly Cares about each patient…read morelike family. Dr. H is one in a Million, the best Physician I've known in 50 years and just like the staff Truly cares about each patient. He's also very understanding, going above and beyond to help, that made my heart Smile. Thank you Dr. H and here's a virtual hug, respectfully. If you need any type of x-ray, ultrasound, MRI, etc., this is the Only place you should try, honestly they really are the BEST. I'd give RMI Ten stars if I could!!