Amazing staff! Super clean facility. They really to take the time to care for their patients and…read moretreat them like family:)

Get rid of the cockroaches, get side bars for the beds, get better workers to attend to patients…read morewhen they need water my dad had the worst service ever the bathroom was so dirty I'm surprised that they are even opened and that the health department hasn't shut them down no stats

Don't bring families here. RUN. They were under a investigation. They're short staff. Everyone…read moreleaves. Due to the management they have there. They don't know how to manage. VERY UNPROFESSIONAL. Yet, claim to be "professional". Corina also gossips with her caregivers as well. Plays the part really good. Always punishes the one who's doing the right thing. Toxic environment. The caregivers start problems in front of the residents. No respect, no boundaries, no structure. I use to feel bad for Corina cause the way they talk to her. Within time I started to see her true colors. Understandable why she gets treated the way she does. Heather sucks ass too. Corina and Heather follow eachother. Heather always tries to over rule Corina instead of working as a team. Don't recommend to no one.

Mom is in the assisted living care. They take care of her. Clean, organized with a caring staff…read more Price is affordable. Very happy with this facility.

I can't thank Del Amo Gardens Care Center enough for the exceptional care my mom received during…read moreher stay. A heartfelt thank you to the Administrators, Director of Nursing (D.O.N.), the entire IDS team, and all of the staff for your compassion, professionalism, and dedication. Everyone treated my mom with kindness, respect, and genuine care, which meant so much to our family. We are truly grateful for everything you did. Highly recommend! Ryan & Angie Nobles

My Mom stayed here for three weeks for skilled nursing and rehabilitation, and our family had a…read moregreat experience. The physical therapy and occupational therapy teams were excellent! They were knowledgeable, encouraging, and played a huge role in her recovery. The staff was kind, attentive, and genuinely cared about her well-being. We're very grateful for the quality care she received and would highly recommend this facility.

My mother resided at Westchester Villa for more than 17 years from a recommendation from Dr Anitha…read moreMitchell. And it was a God-send. Matthew and the rest of the Westchester took care of my mom with compassion, care, tolerance and second to none quality. Our family is forever grateful and they are extended family. There are so many wonderful people to mention but I can't recall every single name and there is no slight to names not mentioned. Ms Kendall was like my mom's sister and provided an unparalleled attention to my mother's needs. She operated in numerous capacities and even took over the activity center and was instrumental with intake and along with Matthew guided us every step of the way. Karla and Vangie came along later but were very responsive with any medicine or administrative concerns or needs. Enrique resolved any maintenance issues that needed attention and always did it with a smile. And Heather assisted my mom tremendously through day to day needs and was stern when my mom was being stubborn. There are so many other names but I am very thankful to still be in touch with my Westchester Villa family.

For a school project, I spoke in front of the elders here & communicated a message that put smiles…read moreon their faces. They just needed to be entertained but I was getting credit for my studies. I remember this place was a little better than regular senior living homes. I was surprised. Today I passed by and looked into the drive way remanning the time I came.

This place is terrible. My dad was sent there by the hospital. The second I saw it, all my…read moreefforts were used to get him out. Staff are rude, unprofessional and offer extremely poor service to the patients. The facility is dirty. After writing this review I will be contacting the BBB and anyone else that will listen. There doors should be closed. It's a facility just out to take insurance money. The only reason I gave one star is because I could not post a review with zero stars......

My Grandmother got Admitted here. As soon as I walked even everyone greeted us. You can tell that…read morethe care givers here really do care for their patients. I would recommend anyone who's thinking of placing their grandparents/ or parents in a retirement home to bring them here they will be in excellent hands.! They gave us a full tutor of the entire place and it's very clean.!

Under the present, astute, savvy, thoughtful direction of Linda Hiles, Executive Director, Spring…read moreSenior Assisted Living has been transformed into a senior home that is far more pleasant with better coördinated, integrated services than before her arrival where directors came and left like a game of musical chairs. Due to declining health of a relative, I have had more interaction with the staff and found them to be responsive, caring, empathetic, friendly. Sometimes the cleaning staff does unwittingly throw away esoteric, specialty food given by friends & relatives to my resident relative since the staff is not sure of its shelf lIfe, but the complaint by my relative's earlier claims of missing personal items possibly by staff members now seem to be unsubstantiated. Overall, Spring presently is a desirable assisted living home. The residents are from middle class backgrounds so there is an air of civility and dignity. The facilities are clean with a comfortable "living room" for residents to gather for directed activities & occasional entertainment. My past review and others' reviews were not as complimentary, but under Linda Hiles and the amenable staff, I feel Spring would be good to look into for an assisted living situation. For pictures of Spring, refer to my previous review below.

Very caring staff clean facility seem like a very homey environment and quality of care is a five…read moreout of five. Had my aunt in this facility for several months and the staff is very good with supporting her and encouraging her. She is widowed, elderly and with chronic illness so keeping her hopes up can be a challenging itself, I appreciate the staff for their attentive services.

Ok, if you're on Yelp looking at care facilities for your loved one, then please hear me out, I…read morehave lots to say! This is one of the hardest things you'll have to do that Vista Del Mar actually makes easy. Before I get into the details, the key names you need to know are Rebecca the Top organizer with a heart of Gold, Sidonia who does the intake and works insurance magic, Juanita who is the incredible eyes and ears and also facilitates memory care, Jenny, Jessica, Charmaine, Patrick the Events Coordinator and so many more. These are my new, additional family and I love them dearly! I anticipated the process as being uncomfortable and purely money oriented. First of all, they have their rates on their website unlike so many others. They have their fees listed too. No surprises. We don't need that during this time with our parents. So that was a welcomed and very important sign. I toured a bunch of places in Long Beach. When walking in, you can feel the vibe, the energy etc and once I walked into Vista Del Mar, right through those doors, I KNEW this was it. There was upbeat music playing, not all stuffy or silly stuff. I've seen places that tend to infantilize their residents and this music was straight up pumping! The residents were moving to it even in the foyer! Theres always a fresh flower arrangement and right when you walk in it's bright and you can see the beautiful outside courtyard. It has gazebos for shade, beautiful landscaping and access to the other parts of the facility. I can't even call it a facility even though it has 247 healthcare and workers. I guess I'd call it my dad and sisters apartment with new family and friends. In the short time my dad and sister have been there, they have a whole new family who care for them. In turn, this has freed up a lot of my time and worry to get my own life things done. I know they're safe, I know they have medical care and medication. But I also know they are mentally stimulated by the non-stop calendar of events every single day. Painting, field trips, socials, happy hours, trivia, bingo, movie parties with snacks! As I write this, I can do anything with my day off today and it feels GREAT. But I actually want to hang out over there today, haha. The dining room is absolutely gorgeous. You seat yourself or they assist, and it's like a restaurant. You can dine there too with them if you want! The lovely ladies who work the dining hall have so much patience. They bring the meals and make sure everyone is taken care of and is satisfied. They can also make other meals if you don't like what's being served on that day. They also accommodate special diets. They really pay attention and I'm so thankful for that! There's a snack shack off the main hallway, free laundry room with washer and dryer, a hair salon open 3x a week, 3 places to watch movies and tv, the theatre has beautiful luxury easy chairs, and is still close to watchful eyes of the staff. This place feels like Home. It actually feels more like home than when before my mom passed. It feels like Hope. I don't know what I did to be so lucky to have found Vista Del Mar. It's within budget and clean and happy feeling and bright and entertaining. I mean, this should be the STANDARD all care facilities should have! You know I could go on so if anyone reading has any questions, just message me and I'll be happy to answer honestly. So now, I'll get ready and head over to their luxury apartment as I call it and talk to them about what they've painted or crafted, which new friends they've met and get some fun chit chat going with the staff that never seems overworked or rushed. Finally, peace of mind has never felt so good!!!

My mother was recently moved to Memory Care at Vista Del Mar. It was a very emotional experience…read morefor the entire family but all of our questions and concerns were addressed by the awesome Administrative staff, Sidonia and Juanita. When my mother and I arrived to the unit, we were welcomed by such a warm and attentive team who immediately assured me that my mom was in loving hands. It has been two weeks and my family and I are so pleased of the excellent client care that our mother is receiving by everyone in Memory Care, especially Anthony and Guadalupe. Thank you to all the staff at Vista Del Mar.

God bless and good morning,, hello and welcome to Crofton Manor…read more 1. I would like to thank the administrator and Miss Claudia for moving me in they are nice and well respectful to you . 2. The staff here are well respectful to you they make sure you are care and love the caregivers here are nice and respectful 3. The housekeepers keep the room well cleaned well cleaned they're nice and respectful to you when they come in to your room Welcome to Crofton Manor in Long Beach God bless..

Having spent my entire career as a law enforcement officer specializing as an elder abuse…read moredetective, I was EXTREMELY selective when choosing where my mom would live as her dementia began to worsen. Choosing an assisted living or a memory care community for a loved one requires careful consideration, so when looking for an exceptional facility, I took many things into consideration, and Crofton Manor checked EVERY box! The key aspects that stand out for me at Crofton Manor are: 1. Longevity and attentiveness of staff: A community with staff who have been there for a long time often indicates strong management and a stable, experienced care team. This is true at Crofton Manor. Everyone from the administrative team (Administrator (Amalia), Marketing/LVN (Claudia), on-site Social worker (Cheryl) and all the caregivers, facilities employees, and kitchen staff (and everyone in between)... are all amazing, professional, and have worked here for many years. The consistency of care provided by familiar faces is incredibly comforting and speaks volumes about the community's management and work environment. There is very low turnover in staff, and they are genuinely friendly and approachable. Their attentiveness to the residents' needs and well-being is beyond reproach! The staff makes a genuine effort to engage with residents, learning their preferences and ensuring their needs are met promptly and with dignity. This personalized approach is a major differentiating factor. 2. Safety protocols: This facility has robust safety measures which is paramount in a care setting. This includes secure environments, clear emergency procedures and safety protocols. The community maintains a secure environment without feeling restrictive, and I have complete peace of mind knowing my mother is safe. 3. Cleanliness: Crofton has a consistently clean and well-maintained facility. The health and comfort of the residents is clearly a priority to management and staff. I have never once noticed any foul odor in the facility, and my mother has lived here for almost two years. My siblings and I visit unannounced (at different times/days) at least 3 days per week, and our mom is always groomed, well-dressed and happy. 4. Phenomenal nursing staff: The nurses at Crofton Manor are extraordinary and highly skilled. They are compassionate and responsive, and they manage my mother's healthcare needs efficiently; always communicating with me proactively about any changes or concerns; often being contacted by a nurse for even the smallest of concerns. They do not take the care of their residents lightly, and have never once taken a "shortcut" when it comes to healthcare concerns. They are extremely competent, which is vital for providing appropriate medical care and responding to health needs. 5. Social worker support: Having a dedicated social worker on staff is incredibly beneficial (Cheryl is a rockstar and truly cares!). She has assisted us with navigating resources, providing emotional support to our family, and helped us with the adjustments of community living. Her expertise has made the transition smoother and less stressful. 6. Friendly atmosphere: We are always met with welcoming and friendly staff members. I have never walked into the facility to see folks simply sitting around in wheelchairs unattended. There are always activities for the residents to be involved in, and the place is decorated for EVERY holiday, bringing a special warmth to Crofton Manor. The environment created by both staff and residents contributes significantly to a positive environment. In summary, the qualities I have pointed out above (along with many others) assisted us in choosing Crofton Manor as a safe, supportive, and caring environment for our mom. We have found an exceptional assisted living/memory care community for her at Crofton Manor, which was a decision I made with great scrutiny. The facility has exceeded my high standards, providing an environment that I trust implicitly. I highly recommend Crofton Manor to anyone seeking top-tier care for their loved ones.