I wouldn't even leave a star if I didn't have to but here it goes. My husband chose Dr. Moadel to…read moretreat his eyes with LASIK surgery about a year and half ago. He was never told there was a contract for a one year warranty on his eyes and he was told it would last anywhere from 15-20 years before he may need a touch up. Well guess what?! He's back to wearing glasses again and too depressed to even write this review. When my husband called and explained the situation to the office that his eyes were getting worse, he was shocked to hear that he would need to pay another $3,000 to fix it. Can you believe the audacity?! Who would spend $5,000 for a one year warranty?! He was never even told about a one year warranty. He couldn't believe the amount of people that would be lined up like herds of cattle getting their eyes done between 2-5 minutes and you're telling me you can't fix your mistake?! Beware and go elsewhere! Dr. Moadel - if you want to make this right, you should reach out and do the right thing. If not, we will continue to share this negative experience.

To start with, I seldom write reviews unless a business or service has impacted my life somehow -…read morewhether in a negative or a positive way. NY2020 in fact impacted me. I've worn eyeglasses since 4th grade and now in my late 40s, I have astigmatism, high index myopia (I'm basically blind) and I'm on my way to the land of presbyopia. I've simply had it being blind at night around bedtime and not being able to swim or do sports -with all the hassle of annoying contacts. Not a fun journey but nonetheless I've been waiting and waiting to embark on my LASIK adventure. I've known about this procedure since I was a teenager but being the overly cautious person I am - I have procrastinated... So here we go! Dr. Ken Moadel and staff gave a professional and friendly impression straight from my first encounter. From the phone communication to the manner they receive their patients, you will be treated with compassion to the moment you step into their office as I was. The reception room is across from the main office area which offers privacy and exclusivity. The reception area is stocked with a basket of snacks for the patients which is a personable and thoughtful touch. After filling out the quick 2 page form, I was promptly called into the examination room with the optometrist "Anette". She was very empathetic and detailed, and explained the exact procedures, reasons and indications for them. Annette also spoke about my actual readings and parameters. She was also very jovial and inadvertently cracked me up a couple of times. Wrapping up her thorough assessment even showing me an eye model to make things more clear, she asked if I had any further questions. Without much further ado, Dr. Moadel kindly greeted me as he does with his other patients, completed a few more exams and presented me with my comprehensive and tailored treatment plan and the alternatives. He was candid and explained all of the associated risks and benefits in complete detail. My experience at NY2020 was wonderful and surpassed my expectations. The office is modern, pristine and professional and follows all COVID precautions. Most importantly- the staff and doctor treat you like FAMILY. At the end of it all - this is what matters the most.

Great place! I'm…read moresuper weird about people touching my eyes and doc Samer was incredibly delicate. He was also very patient to guide me through what I needed and WHY I needed! The staff was also impeccable! The front desk ladies had a big smile and were very helpful the entire time I was there.

Amazing doctor and amazing staff! Treated me like family, and made sure things where do perfectly.read more

This office is now closed. I was here in 2017 and found the doctor to do a great exam. Just called…read moreback for my 2018 visit. Staff is courteous and I was satisfied with my visit. Did not wait long to for my appointment. They take many insurances. New office located 587 KingsHwy Bklyn

Today I had my first visit with Dr. Arbisser. The whole experience was great. The receptionist is…read morevery nice and to the point. Dr. Arbisser was very professional and it is obvious very knowledgeable and very patient. I felt comfortable and I'm happy to have found a great eye doctor. Another great thing was no waiting... I loved it! The only downside was parking , it's a bit difficult but is not the doctor is Brooklyn, I found one near by but like everything else just come 5 minutes earlier. I did call and said I was 5 mins behind and not a problem.. what a great experience over all.

Writing on behalf of a dear friend who was deeply offended by her experience at this business. She…read moredidn't want to share but I encouraged her to write about her experience and I have her permission to share on her behalf. "My experience at The Tribeca Dentist was awful. First, there is the matter of lack of proper hygienic procedures. The dental hygienist was coughing the entire time with her face mask around her neck. She leaned onto the table with the tools she was about to use to clean my mouth. She rested the polishing brush against her hip. It was gross. Most offensively, though, was the incessant insensitive comments. Several micro aggressions and culturally offensive comments were spewed at me as I lay in the dentist chair. This woman was incredibly unprofessional and I discourage anyone from visiting this practice."

The new dentures by Dr. Saggese are unusable, cannot be fixed or improved. They caused gum…read moretraumatism while used up my insurance benefit for them. Payment is a scam: I overpaid him $1450.00 that was never returned to me. According to the insurance, every overpay should be reimbursed within 2days. After almost one years of going back and forth with the useless reception, which never keeps her word, the office refused to reimburse me without explanations. Dr. Saggese started avoiding me.

Dr. Hirshfield had done cataract surgery on my wife's right eye and was about to do cataract…read moresurgery on her left eye. However, the scheduled surgery was abruptly cancelled because Dr. Hirschfield suddenly was no longer with the practice. This is doubly disappointing because my wife now faces a delay in having the surgery and had been comfortable having it done with Dr. Hirschfield.

Dr. Hirshfield restored my sight! He's incredibly knowledgeable, and he found the diagnosis that…read moreevery other doctor missed. Dr. Hirshfield truly knows his craft, and it shows in the care he provides. I'm truly grateful for his expertise. At the age of 19, one morning I woke up and could not see. My eyes were sensitive to sunlight. I visited several hospitals and went to numerous doctors, and no one could give me answers as to what was going on with my eyesight. I don't remember how I found Dr. Hirshfield but the day I walked into his office changed my life. He knew exactly what the issue was and explained to me in full detail in terms I could understand; he also shared with me his plan of action and ensured me I was in good hands. Dr Hirshfield performed a cornea transplant on my left eye when I was 22 years old and five years later performed another cornea transplant on my right eye. When I walked into Dr Hirshfield's office I was legally blind. Here it is I am 50 years old and under the care of Dr Hirshfield I am no longer legally blind, my donated corneas are still functioning to their fullest potential, and with the aid of glasses I can see. The best decision I ever made was entrusting Dr Hirshfield with my care. Genice B

i took my kids here on a recommendation. Every time I call, nobody bothers to get back to me. You…read morecan leave voicemails and keep calling, they neither pickup nor call back nor respond to medical questions in a timely manner. This is an awful practice. They sold me glasses that don't really work well. I am very disappointed that they don't call back. Go somewhere else. It's not worth it.

Every year when I come for my annual exam there is a huge delay. I just waited for an hour and…read morefinally left when the doctor was not ready yet. Recommend finding a doctor with more reasonable wait times. I myself will be switching this year; it's getting to be ridiculous.

I went there to get contact lenses and first they didn't work so I sent them again to get them…read morefixed. The second time they also didnt work and told me I needed a special contact. They should've told me I needed special contacts before I spent 175 dollars on them. They act like it's no big deal and like the money is noting bad happened. They are super unprofessional and couldve done a better job in helping but they didn't even give me a refund. Don't go there and waste your money.

This place has a fishy operational system or at the mere minimum they are extremely disorganized. I…read moregot my glasses less than a year ago and they charged me for some addons which I gladly paid. At first the glasses didn't feel right but after I called, they suggested to wait a month and see how I felt. I kept using my old glasses and try the new ones from time to time until I eventually got used to. I found that the glass was too thick comparing to the ones I usually got from my previous eye doctor in the City. My glasses got broken and came today to get them replaced under the guarantee. They flat out said that those glasses were not from them and that the frame nor the prescription matches what was on file. I was in shock; I was given glasses that did not match the prescription on my file yet they charged me for those services. At the end they put Dr. Dominguez on the phone who with a very condescending tone kept saying that those were not glasses from her practice and from time to time she made sounds insinuating that I was lying. Yet, didn't apologize nor occurred to her that perhaps the negligence and disorganization of her office got me the wrong or what they call "over the counter" glasses and charged the insurance for the real ones. Take pictures of the glasses they give you so you have proof to refute their claims. Not a place to trust