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CLearfiled, UT

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Clearfield Station Apartments

3.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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10 months ago

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Laurie B.

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4 years ago

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Mountain View

Mountain View

(24 reviews)

These are the absolute worst f**king apartments I've ever lived in. My experience was horrible with…read morethem from the very beginning. First they messed up the length of our lease, then the amount we were paying for rent. We moved in wanting an 11 month lease paying $1400 for a 640 Sq. Ft. apartment (for some reason this was the least expensive). They told us to expect to pay about $100-200 more for the first month due to move in costs and added fees which we were fine with. We payed about $1600 for the first month. Then the next month comes around and we are still paying 1600. I called the front office and spoke with Carla, who told me we had actually been set up on a 9 month lease paying 1600 a month instead. When I asked her if they could do something about it, she said she'd have to talk to the property manager and would give me a call when she did. I waited 2 days with no call, so I ended up calling the office again to see what's going on, Carla told me that she had forgotten to speak with the property manager and would give me a call by the next day. Sure enough, next day no calls from Carla. I waited all day long until about 10 minutes before they closed to call them again. Carla told me that she did speak with the property manager and told me that there was nothing we could've done to lengthen our lease and get to that 1400 a month without breaking our 9 month and starting all over which would cost even more. She said that if we would've noticed within the first month of being there (after being told to expect a larger number for rent already), they could've switched things around, but there was nothing they could do now. So we stayed with the 9 month lease. Second thing, we were told we were getting a newly renovated apartment, with new flooring and new appliances. As you can guess, we got anything but. No new appliances, the last tenant even stole the microwave the apartments come with (which we didn't know they were supposed to have one so we went out and bought one ourselves), floors were peeling in the kitchen, bathroom and living room, etc. There were so many times we had to call maintenance to fix our fridge because it broke and made everything in both the fridge and freezer go bad. They came and fixed it 3 times and told us on the third time that if it breaks again that's when they'll finally replace it. We stayed here for close to two years and would've left earlier had we had the means to. Now that we have finally moved out, they're charging us up the ass in cleaning fees and replacement fees. Originally it was about 1000 bucks so we told Carla to email us an itemized list so we know exactly what we are being charged for. She never sent that over. Since our last payment stuff was so expensive, we needed to wait until we got paid to be able to pay it, and we told them that it would be about a week ish before we can pay it. Carla told us that was fine, but it will be sent to collections if not paid by the date we told her we could pay it. Now it is the day we told her we can pay, and she called saying that there is now a late fee on there and we are being charged 1600??? Tell me where the $600 came from for a late fee we were never told about?! Many more things happened at these apartments, but long story short, move to one of the adjacent complexes, they won't charge you up the ass for a shitty apartment, and they also are new and nicer. This place is one of the worst places I have ever lived in my life and they do not care about anything but your damn money.

Don't waste your time and if you do make sure you record every conversation they lie to you and…read morecharge you hidden fee's I was told in conversation with Carla that I have recorded that I would not be charged for the remaining of my lease upon receiving a bill for $7.000 she changed her story but I have it on recording that I would not be charged so be careful with this place and I repeat record every conversation they are lires don't not believe anything the office staff says

The Ellison - Ashlyn- a great listener!

The Ellison

(2 reviews)

Kristy and Ashlyn ( staff) are respectful and kind- to everyone. The little mechanical issues stay…read morelittle and are dealt with promptly. I love walking in to the grand foyer-looks beautiful and smells so good! My apartment feels like home, large enough with a ample deck and beautiful views. The neighbors are happy and the parties are well planned! No one asked me to write this. My way of saying thank you!

This place is great! It's an active senior (55+) apartment complex. We've lived here for nearly a…read moreyear. We love our small, clean, well-kept apartment. There's not much noise transmission between apartments. You'd never know there are 150 apartments because foot traffic is very low. The clubhouse has a pool, hot tub, fitness room, grand piano, kitchen and pool table.The apartment building has a reading room, game room, puzzle room and mail room. The exterior is elegant, the grounds are immaculate and the common areas are beautiful. Management is friendly and maintenance is prompt and thorough. The location is convenient. Grocery stores, fast food and assorted service businesses are within a few blocks. The freeway, a hospital and another commercial district are less than 2 miles away. There's a fishing reservoir nearby, as well as a canyon with a walking/hiking trail. It starts out very easy, then gets harder leading to a meadow with a lake, or waterfall or something like that. I've only gotten as far as the beginning of the easy part.

Clearfield Junction by Apartment Management Consultants - My little granddaughter is very impressed. I love this place.  Great maintenance, customer service, amenities, and so much more.

Clearfield Junction by Apartment Management Consultants

(8 reviews)

Unfortunately we landed at this apartment complex because it is close to the military base but if I…read morehad been the one doing the apartment hunting I would have kept on looking. The surrounding area around this neighborhood is sketchy to say the least. The three bedroom apartment has a nice floorplan and its modern style which felt really nice to walk into. Our balcony needed construction while we lived there and we were blocked from access to it for two weeks. That's fine, rather it didn't fall down being on the third floor. But if you're anything like me, you can't stand it when the surrounding neighbors make all the noise like they live on the ground floor. The management refused to acknowledge my complaint of the noise daily in the unit above me. Every single day, constant music playing and the walls echoing their annoying music. Had the music been something catchy maybe it wouldn't have been so bad but they kept on playing it and management did nothing about it. Those neighbors also had parties on Friday nights and the guests didn't tread lightly on the ceiling. The walls are thin. We also had a barking dog that fortunately moved away after a few weeks of me arriving to Utah. There's only one package room and it doesn't always take the code so you have to text the manager to open the door to pick up a package sometimes, not when it was working but frequently. It's located in one building so if you live in any of the three other buildings you have to hoof it on over to that building and it can be a long walk for some. I was promised a covered parking spot when the unit was rented but when I arrived they said oh well we don't have any you have to park on the outside until one opens up. I never got a covered parking space. There aren't enough to go around. I had to park way in the front by the library. The "dog park" was a small patch that stunk to high heaven when you walked by it. Nasty. The building had a feel of industrial office building with stuffy hallways that smelled like pinesol. We paid a huge penalty for having to relocate before the lease was done. I mean huge. It was very expensive. And we left the apartment cleaner than when we received it but the management kept our deposit, almost $1000 and sent us a check for around $60 and told us it was for "damages." We didn't cause damages to the apartment. It was spotless and no new damages to it than when we received it. Final straw which spawned my intention to spread the word about this place is that I had a package delivered there after we moved to another state. The manager texted me and told me I needed to have someone go pick it up from the office. I requested for it to be forwarded to me and said I would reimburse them for shipping. The manager refused to do it, she said they have no way to ship the package. The POST OFFICE right across the street from the apartment complex office could have been a way to ship it to my forwarding address. The manager refused and threw my package away. What choice did I have but to let her? I don't know a single person other than her in the state of Utah. Yes I did lose money on that package as they did not reimburse me. It should have been refused and returned to the company for a refund to be issued. She threw it in the trash. Couldn't be bothered with a small favor that probably would have included a nice tip for her time and effort. But this is the atmosphere when you live at this apartment complex. Like nobody cares at all about you, just pay rent and fend for yourself. She also said the apartment remains vacant. I think it's obvious with experiences like mine that it may not be rented ever again and if I were you, looking for a place to live, I'd keep looking.

I'm not sure where to begin, but I feel it's important to share my experience…read more In early October, I paid my rent within the grace period (either on the 1st or 2nd). A few hours later, I called the assistant property manager to confirm that my payment through Domuso had been received, and she verified that it had. However, just a few days later, I returned home to find an eviction notice on my door for nonpayment. When I addressed this with the property manager, I was told that the issue with the payment was on my end, not theirs. It definitely was not on my end because I had more than enough funds in my account. I was then offered a "one-time fee waiver as a courtesy" to remove the late fee. Given that I had already confirmed my payment with their office, I found this response very frustrating and confusing. Unfortunately, my attempts to resolve the issue were met with poor communication and an extremely dismissive and abrasive tone by Kelsie. After several days of back-and-forth, I ultimately felt forced to sign the document just to put the matter behind me. In the text, I added that I felt like I was being a "Karen" based on how I was being spoken down to. I truly just wanted to be done dealing with kelsie and the situation itself. I ended the conversation with her very nicely. Another concern arose during the winter when my pipes froze. Since I had never experienced this issue before, I reached out to ask whether I should submit a maintenance request. I was told to do so, and I scheduled a time to be present in the unit. However, no one arrived at the scheduled time, nor did I receive any communication. The following day, I was asked if the issue had been resolved. I explained that while I had hot water, I had not been contacted about maintenance entering my unit. I was then abrasively informed by Kelsie (property manager) that the situation was considered an emergency and that entry did not require permission. While I understand that emergencies require prompt action, it is still reasonable to expect clear communication that someone would be entering my home that I am paying for. At no point was this communicated to me, which I found unacceptable. Especially when I was told to submit a maintenance request and was not informed of the severity needing to be addressed asap. I absolutely expressed my frustrations about that to kelsie and she followed up with the terms of the lease when it comes to an emergency. I felt like my concerns were completely dismissed. Overall, my experience with management (Kelsie specifically) was marked by poor communication, lack of professionalism, rude, dismissive, and an abrasive attitude toward tenant concerns. I even got the email to Kelsie's boss Janae (Regional property manager) to further raise my issues and concerns as I felt like I was going no where with kelsie. The response back from Janae appeared very much scripted and lacked any acknowledgment of the details I provided. Much like the scripted responses back to other people's reviews. This made my time living here unnecessarily stressful. On top of that, parking is very limited so good luck finding a spot that isn't in a towing area, the construction quality in the units itself is not as good as it appears, and the "grass" area is just turf and smells horrible. My lease ended the end of April, and I chose to move out early in April, despite being over 8 months pregnant, in order to avoid continuing in this environment. While moving under those circumstances was difficult, I do not regret the decision, as I am much happier now living somewhere else. If I could give zero stars, I absolutely would. That's what's deserved. Based on my experience, I would not recommend this property. I encourage prospective tenants to carefully consider their options before making a decision. If you're Military looking for something less than temporary, then this is the place is for you. Their response back to my review on google was hilarious because in my opinion, it just further proves how they conduct business. This place is really not worth it. Appearances are deceiving.

Clearfield Station Apartments - apartments - Updated July 2026

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