Kind of annoying practice, felt like I gave my info to a sleazy used car salesman or something…read moreafter giving these guys a call to fix some retainers. I have been getting near daily spam calls AND texts for "invisalign" even though that was NOT what I needed, something I already told them over the phone.

I love Valeriano Orthodonics! I was referred by a good friend who was seeing Dr. Valeriano for…read moreInvisalign treatment and she highly recommended him. It took no time for me to get a free consultation which went pretty smoothly. Sheila and Dr Valeriano explained to me the best treatment for my teeth and payment options available to me. Dr. V even told me about my airway and alerted me to other possible health concerns that I may need I get addressed if the braces didn't help. Dr V was my second orthodontist I saw for consultation and unlike the other orthodontist, he told me I only needed one extraction for my 24 month treatment and I could start the treatment as soon as I was ready and get extraction later. Previous orthodontist said I needed 3 extractions and 30 month treatment. Thankfully I didn't even need one extraction with Dr V in the end! Dr V has saved me a lot of money and even offered $500 off my treatment. Although I wanted Invisalign I got braces but the kind that is clear on top so it has made my braces experience much more enjoyable as an adult. The office is very clean, the front desk staff always great me with a smile and are prompt to service me. Even now during COVID the staff has done a great job taking temps and making sure the office is free of patients so less room for any passing of virus. My first patient care coordinator Brittany was great! She always explained what she was doing but also took a personal interest in what I have going on. All the others for the most part have been great as well. I see Dr V each appointment unless I'm just going to get my wires taking off for a cleaning and the office has always been able to accommodate my cleaning schedule! Best of all, I am always offered with a mini dessert on the way out! I finished my treatment within 18 months and love my teeth! I high key miss my braces too though. Thx Dr V and team.

My son and I went here for a first consultation for braces and the staff was so nice and welcoming…read more Dr. Bryan Lockhart was a pleasure to work with and very knowledgeable. Dominique was very forthcoming with the financial side of things and provided a lot of clarity. Can't wait to get this process started, I know we will be in good hands!

This is a brand new dentist office for me, since my last office stopped using my current insurance…read morein 2022. I was sad to leave them but so happy to find Dual Image!!! From the very first phone call with them to my most recent cleaning every single person here has been super nice and helpful. The folks up front, the doctor and everyone in between. Kim was soooooo amazing during my last visit for a cleaning. We talked so much and she was very gentle and kind. I've had some pretty horrific dental experiences in the past, so I really do dread coming to the dentist. But Kim was just so great and informative. I had a wonderful visit with her and the entire office. She even wished me luck on a big work presentation I had that day and gave me an extra warm cloth to help calm me down! I mean that's just STELLAR customer service right there. I can't believe I can honestly say I'm not nervous to go to my next dentist appt. This place is top tier for sure! :)

Pleasant, friendly staff, timely service, great customer service. The entire staff is welcoming and…read morehelpful.

Kids love going here, always clean and friendly. When we first walked through the door the first…read moreperson to greet us was the receptionist and she was really kind, she helped us work out our visit and showed us how they do things. That was a while ago and now my brother and I get to do treatment together.

I can't say enough good things about Dr. James and Sacksteder Orthodontics. As a dentist myself,…read moreit's important that I bring my child to someone at the forefront of the field. Dr. James came highly recommended by other professionals in the Charlotte area. Our son had a somewhat complicated case that required space maintenance, making early intervention crucial. He is very cautious and shy, so new situations can be challenging for him. However, Dr. James and his team put him at ease, and he actually loves going to the orthodontist. Who would've thought? We will definitely bring the whole family here if they need treatment. A big thanks to the whole team from us!

The braces are on! After 2 years of monitoring her teeth and waiting for the baby teeth to all fall…read moreout our awesome orthodontist put my daughters braces on. Over the past two years Dr James and staff have been so great, and where it really showed is how excited my girl was to go to this appointment. There was no trepidation. From the first evaluation appointment in 2019 to the explanation of costs and options prior to the fitting today, we were happy with the service and kindness of Sacksteder Orthodontics, and really appreciated their guidance through my daughters journey. My younger daughter is next, and has started her check in appointments. We highly recommend this office! #sacksteder_orthodontics #straightsmilin #GetToStraightsmilin #sponsored Though we do benefit from posting, this is our honest opinion based on our experience over the last two years and multiple visits.

I recently called to book an appointment with Kamilia, who I spoke with a few months ago and had a…read moregreat experience with. She was kind, patient, and professional. She spoke very highly of Doctor's. I was very disappointed to hear she is no longer there. Unfortunately, my recent call was the complete opposite with a representative by the name of Ladonna. She came across dismissive and disrespectful. Because of that, I will be taking my care elsewhere. I've referred coworkers from my law firm as well months ago when speaking to Kamilia. But experiences like this matter. Your office needs more people like Kamilia handling calls.

Choosing this place to get braces (for the second time around) was easy because my daughter…read morereceived her orthodontic work here and we were very pleased. I had braces as a teenager and after having my teeth straightened I barely wore the retainer, so here we are!! Now that I'm an adult I realized that my teeth have shifted and my bite is off. My dentist just happened to refer me, but I would have chosen them regardless. I'm paying out of pocket because my dental insurance does not cover any of the expenses, but they were willing to work with me on a plan that fits my budget. My consultation was easy, together we decided the procedures that best works for me and I walked out that very day with braces. So far, everything is going to plan. I can't wait to see what my new and improved beautiful smile looks like.

Worked with Lineberger for my teen daughter's traditional braces and later Invisalign for myself…read more Everyone there from staff to orthodontists have been absolutely wonderful, and we especially love Dr Claire who worked with us most often. The office is great, the free coffee is wonderful, and the slide exit is a kick. Huge thanks to them for improving the bites of even an old lady!

Lineberger Orthodonics has the most friendly staff and they are always helpful and they always…read moreanswer questions! Braces are so easy with them! Thank You Lineberger Orthodontics!!!!!!

I highly recommend!!…read more Today was my first time visiting holistic dental, and my experience was superb! The staff was friendly and attentive, met my appointment needs on time. Received a routine cleaning and it was well orchestrated and my mouth feels clean. I am looking forward to returning in six months!

I was a self pay patient where they sold me a deal for 2 cleanings. I prepaid at my first visit…read more Today I went for my second cleaning, as the "deal" was advertised, and was charged an additional $89 due to minor bleeding in one tooth. She said it was due to periodontal disease. I personally know people who get their teeth cleaned and they bleed but are not charged or diagnosed for it. I would also like to point out that I did not taste any blood nor saw any blood on the napkin. I was taken by surprise when they inform me of the additional charge at check out as I had already prepaid for what I wanted. Not only did they lie about me bleeding, they were not upfront about pricing. I feel scammed. This is unprofessional and conniving to target innocent patients who simply pay for a cleaning.

I am extremely disappointed with my experience at Friendly dental. From the very beginning, the…read morelevel of service and professionalism was subpar.First, the scheduling process was a nightmare. Appointments were often canceled at the last minute without any explanation, causing significant inconvenience and disruption to my daily schedule. When I finally managed to see the orthodontist, I felt rushed and dismissed. The staff seemed disorganized and uninterested in my concerns. I had to wait an excessive amount of time in the waiting room, and when I was finally seen, the consultation felt hurried and incomplete. My questions about the treatment plan and potential outcomes were not addressed satisfactorily. The actual treatment was no better. The quality of care was subpar, and I experienced considerable discomfort and pain that I was not adequately warned about. There was a distinct lack of communication and follow-up regarding my progress. I also noticed that the equipment seemed outdated and not well-maintained, which did not instill confidence in their ability to provide proper care. To make matters worse, the billing department was unprofessional and confusing. I was overcharged on several occasions, and it took multiple phone calls and visits to resolve these issues. The staff was unhelpful and often rude when I tried to address these concerns. Overall, my experience with Friendly Dental was incredibly disappointing. I expected a higher standard of care and professionalism, especially given the cost of the treatment. I would not recommend this franchise to anyone seeking orthodontic care. They need to significantly improve their customer service, communication, and overall quality of care. I do not recommend anyone to go to this place. I reached to Nikki Reed multiple time to make an attempted to solve the problems. she never returned my phone calls. So unprofessional.

Why initiate conversations with a patient, on a supposed office holiday, asking, no insisting, for…read morea call back two days later? Very inconsiderate. Now I will have to stew over this on my day off, let alone make a reminder note to call YOUR office after the holiday to satisfy the issue. Too much drama.

Dr. Bowman saw me promptly as a new patient and orchestrated my care for an abcessed tooth. He and…read morehis staff were knowledgeable and efficient while being concerned and pleasant. They rate 5 Plus stars.

I hate going to the dentist. I mean HATE…read more That being said, I had to go because I definitely had some cavities growing in my pie hole. I bought a Groupon to Advanced Dentistry and have gone twice now; once for a cleaning/X-rays/care plan, and once for some fillings. Both visits were an excellent experience. I had a 30 minute wait for the first visit and a 10 minute wait for the second, but once I was in the dentist's chair, my experience went as well as one could expect. Both the dental hygienist and Dr. Bowman were incredibly friendly, gentle, and informative. You can tell Dr. Bowman is very passionate about his job and really cares about his patients. The office is very clean and up-to-date. I had no pain with either visit- something new to my dental history. Normally when getting a filling, I have to grunt for more anesthesia while the dentist's fumbling around in my mouth and pinching my cheek with his instruments. Somehow, this time around, I was never in any pain throughout the procedure. Yay! I won't be so afraid to go back now, thank goodness. Their office staff is also very friendly and they send out email and text reminders/confirmations for your appointments, which are always helpful. I'll definitely be recommending this place to my friends.

I had to wait about 6 weeks for a consultation. Although in their defense, they did call me twice…read morewhen they had cancellations, it just didn't coordinate well with my schedule. Upon walking in to their office, I was shocked but in a great way. Their office is so modern, clean and fancy! Up to date iMac for check in. Seriously - The staff could not have been any friendlier! I mean GENUINELY FRIENDLY! All of the staff that I encountered was kind and interested In making sure that I was okay and that I had everything that I needed. Candie explained that day's appointment to me and gave me a realistic expectation on how long the wait to see Dr. Robinson would be. She was spot on for the waiting time and he came in to the room having reviewed my pictures and x-rays. He was very personable and provided me with realistic expectations on the outcome of braces for me. He was not pushy at all. I walked out of there feeling fully informed on the time line for treatment, payment options and hardware options for braces. If you're in Mint Hill and need braces - give them a try! I'm certain that you won't be disappointed!

I've had the pleasure of receiving orthodontic treatment three times: twice with braces, then with…read moreInvisalign, thanks to Dr. Robinson. Each experience has been fantastic! Dr. Robinson and the entire team have truly gone above and beyond. The facility is always spotless, and the level of care and attention I received made me feel truly valued as a patient. My confidence has soared, and I'm embracing my natural smile more than ever! Every question I had was answered promptly, and scheduling was always flexible and convenient. I also want to give a special shout out to the entire staff from the receptionists to the dental assistants, everyone was amazing. They make every visit comfortable and welcoming, and it's clear they truly care about their patients. If you decide to receive treatment here, you'll see for yourself that they're some of the best people you could ever work with. I'd recommend them ten times over, above and beyond. Thanks again for giving me a smile I'm happy with! P.S. Dentists and orthodontists definitely deserve more recognition for the incredible work they do, and the ice cream at the end of visits is always a plus!