I made a call to a dentist not too far from this location off of N. church st which was less than…read morea few feet from where I was located and the front desk representative did not seem interested in not only the urgency I had but the care I needed. After explaining my issue she said well I'm not sure what procedure you are explaining but does your in order to move forward I need to see if your insurance covers you. 1. I already explained I went through my insurance site and found this location (active listening is not her forte- she should've asked me about the member number) 2. I needed a same day appointment because of the pain associated with my issue. (After all that she FINALLY said we can't do a same day "you can go to urgent care") I said thank you and hung up-She clearly cannot represent the brand... NOW AS FAR AS THE TOP TIER SERVICE AT PEARL DENTISTRY... CHEF'S KISS! I called in and was greeted with the most welcoming and empathetic voice and professionalism from the front desk staff (I could almost kick myself for letting my pain make me drop the ball and forgot to get her name- she needs a shout out) She asked me how quickly can you get here? Do you think you can get here within 30 minutes? I was floored! Yessss I can! At that point she asked "so how did you find us?" - not will you be covered by your insurance. I told her my insurance and she said great! I can look you up to help you get in quicker and get taken care of! I was ill prepared but she took other means to find me and followed up with a 2nd phone call before arriving. The way she carried herself it was like I was the only patient they had and I was Queen Charlotte herself - just VIP Service and care, tailored to me, and about me. Good energy from the jump start! When I arrived... I was literally at the corner and she was looking out the window at a lost lady with 2 toddlers in a stroller and she waved me down like she knew me-Thank God because I was already hot and in pain but her infectious smile from probably 400+ft away made me feel like I was seeing a long time friend and I waved and painfully smiled bigger than I should have! she opened the door for me and said hey there welcome to Pearl Dentistry! I said did I look that lost? And we laughed and she said it's ok I'm just glad you made it! The other staff members were smiling and greeting me too (like we met before as well) 1. Location- Beautiful, bright, wonderful aesthetics, beautiful chipper people, and very professional. Great music too! 2. Technology and Intake- sent me a message for check in to my phone, easy and effortlessly created without feeling like I'm putting everything and my blood type on there (I've had some forms I wanted to just exit and this was very direct, straight to the point and not a dragged out process.) 3. Wait time- by the time I blinked they were calling me to the back and that was perfect because with the toddlers they can get a little too busy us moving to the back as quick as we did helped a lot. (Not to mention they had snacks for them and YouTube that kept them cool, calm and collected during my visit) 4. My Tooth Fairy Dr. Amanda Curtlin, DDS What a refreshing experience to know that the standard of service does not stop at the Front staff but in the individual rooms with back staff (Dental assistant/X-ray tech/ pre-op- very personable young lady!) Dr Curtlin made my nerve wrecking experience easy and effortlessly created a great environment for me to relax and provided a clear understanding of what was happening, why it was happening, and what we need to do to stay safe during & after care. Never in my life has a dentist made me feel comfortable enough to hum through a tooth extraction. I mean she carried the tunes with me, checked in on me after every line of the song, and still carried out a full tooth extraction without missing a beat! I think I even heard her sing to the dental assistant to drain the site AND I LOVED IT! She communicated with me the entire time, telling me to make sure I tell her if I feel any pain vs pressure, paused if she didn't understand what I was saying even if it was something as simple as you both are doing great because at that point they weren't just my cheer squad, I was theirs! I am an unofficial Pearl Dentistry ambassador little does she know and that is because of Dr. Curtlin and the entire staff! This isn't your normal Dental office that we grew up with... this is the Young, fresh faces, committed to excellence and care, empathy and compassion, personality and professionalism and their name fits because they are the Pearl in the sea of dentistry and definitely reimagined the view of dental care, HANDS DOWN THE BEST EXPERIENCE!

I've been visiting Pearl for many years and cannot thank them enough for taking such great care of…read moremy teeth. My hygienist, Saige, takes her time with me and is extremely thorough with my cleanings and exams. Thankful to have such a trustworthy team to lean on!

Going here since the 90s best work. They hire great talent, educated staff members and minimal wait…read moretimes.

Poor communication. Over-billing and lack of response from the manager, Katrina…read more I was charged for x-rays at the dentist's office despite having initially declined them. I had scheduled the appointment in advance and was assured that all required records and x-rays had been provided to their office. On the day of my visit, I was informed that the x-rays had not been received and would need to be performed in order to proceed with a cleaning. Although I declined the x-rays, they were performed anyways and I was billed. I contacted the office multiple times over a 30-day period to address this issue. Each time, staff claimed they had spoken with Katrina, the manager, yet I never received a response directly from her. I would not recommend this office due to over-billing, poor communication, and a lack of patient-centric care. I suggest looking elsewhere for your dental needs.

A pristine environment with lovely ladies. They're great with teenagers and have been accommodating…read morewhen it comes to explaining what they're doing and minimizing pain for the kiddos. We are truly thrilled with our experience & would highly recommend. Helps that they have early hours too - this way we avoid skewing the work/school days

I highly recommend Clearsmile Invisalign Orthodontics! Everyone has been extremely nice and it is…read morevery easy to communicate with them to schedule appointments, ask questions, etc. At my first appointment the orthodontist took the time to go over what to expect and to answer any questions I had. It's been a very positive experience so far!

All of the wonderful reviews of Pineville Dentistry I agree wholeheartedly with!! Dr. Mistry is…read morekind and professional, as is all of her staff. Love getting my teeth cleaned by Lila, my smile literally sparkles afterward! Thank you again for a wonderful experience today.

Everyonein at Pineville Dentistry is great, however, Dr. Mistry never cease to amaze me. She…read morecares! She is a servant-Leader! I had an 8AM cleaning appointment and had to be at work before 8:30. I didn't want to cancel an appointment booked 6 months earlier, I arrived at the office at 7:40, none of the staff was there but Dr. Mistry, she listened to my needs and did my cleaning herself, very professional and cares for her patients first then does a phenomenal job caring for our teeth! I love this office! Thank you for caring!

I absolutely love Southview dentistry! My hygienist, Sydney, was absolutely incredible and so…read moresweet! She made it a great and informational experience. Dr. Kelly Wilson was such a pleasure to see, and is an incredible doctor that I am looking forward to working with going forward. Definitely recommend for best dentistry in South end Charlotte.

Everything Dr. Kelly said to me was a lie. She's a deceitful hustler. She cost me a lot financially…read moreand emotionally. Horrible experience.

The doctor was amazing as I was in so much pain due to a much needed root canal. I don't like…read moredental work but also don't like mouth pain! I had to travel from out of town to receive treatment as I was having a time finding one to take my insurance. Nonetheless they were really accommodating to my needs. Made me feel so comfortable by offering a blanket and letting me watch tv. The office is inviting played good music and was so clean. The bathroom smelled so good! All the staff were so nice as well. I just only wanted confirmation a few days before my appointment regarding payment details but that was an issue with my email address missing a letter so just confirm. Otherwise you are in great hands! I was in a bit of pain when I left because I was allergic to red dye for the advil but she even prescribed me more medicine and I'm not in pain just about 5 hours later! I'm so thankful they stayed late to got me in on Friday and make sure I was no longer in pain. It was a long process but it was so worth it! Thank you all. See you soon to get my crown!

Vibrant Dentistry is truly a GEM. From the initial phone call to schedule an appointment, to…read moremeeting the ladies at the desk, it was all a seamless and pleasant experience. I am super happy they were able to provide a convenient appointment for both myself and my boyfriend. Karina the dental hygienist was very efficient and truly set a great tone for the appointment. Dr. Akinyemi is truly a PHENOMENAL spirit who exudes professionalism and knowledge from the time she enters the room. She listened to me as the patient, answered my questions and shared great essential tips for optimal dental care. What I also loved the most about her practice is her kindness towards her staff and us as patients which shows great character and morals as a person and healthcare provider. I would also be remiss if I did not mention the atmosphere. The office sparkles with all new technologies, modern yet comfortable furnishings and decor. The music, coupled with the nurturing nature of the staff, truly provides an atmosphere that eases any anxiety one may have about being at the dentist as you know and feel that you are in great hands. I am so glad to have found Dr. Akinyemi and Vibrant Dentistry and am super elated to make them my provider for all things dentistry. Thank you for the excellent experience

I don't know what else to say, they gave me my smile back. People always used to love my smile but…read moreafter years of neglect it.. it didn't look good. I have had nothing but positive experiences with Plaza Midwood Dentistry and Dr. Hart, hygienists/techs like Weslynn, as well as their front office. I came in looking like a gremlin honestly, my teeth were in terrible shape. They worked out a plan to focus on the cavities first, then crowns and implants, but I wasn't expecting the huge difference, even with the temporary cosmetic stuff they did (I'm not a dentist so I don't know the right name for it). After my last appointment, I cried when I looked in the mirror and asked for a hug. Went home and cried some more because I was so happy. Sent pictures to my best friends and family. People who see me and know me comment on my smile all the time. They are some of the most caring and understanding people in the business. I've been to many dentists and oral surgeons after my childhood dentist retired. These folks are by far my favorite. We still have a ways to go to get all the work done, but I will always be so appreciative of how hard they work and how well they do it. Heck, I even get blankets and my hand held when I'm being a wuss during a procedure! I'd definitely recommend.

My son chipped his front tooth in half and I was not able to find anyone in my area of Rock Hill…read moreSC. I received a recommendation and I'm so glad I went they gave amazing customer service assured me that it would be ok and that I could not be able to tell the difference. When speaking to others to get an appointment it was impossible but this company made it possible... I hate to say this but the work was so good he should have knock more teeth out so he could get them to give him a entire new set (joking). But this company deserves every Kudo I can give and more . I want to say the dentist name was Lashawn !!!!

Great service. Reliable and professional. Always leave feeling more confident. Highly recommend.read more

Hand down the best dentist appointment here. Took a friends advice and came here and I'm glad I…read moredid. Dr. Jalali and Morgan are professional, honest, and quick. Got me fixed up and on my way in no time. For those of us who care about the details, this office is beautifully renovated old house. Inside is luxury, yet very comfortable. Outside is beautiful and plenty of parking.