Horrible , " a bunch of crooks". They came to my location for a service call which I paid for. I…read morewas told I had a bad blower motor. He quoted me $220 for a new blower installed. He required a 50% deposit to order the part which I paid him That was on July 17. I have not been able to get in touch with them they will not answer their phon, so I keep leaving messages and no response, I requested a refund of $110 no response they are racketeers do not use them. You'll be sorry.

From the owner: Anything to do with hot tubs, we do it. We repair, move,…read moreinstall, and will even dispose of your old spa. We also have a selection of used refurbished models for sale.

I'm mot happy with this companies scheduling issues my pool…read morewas delayed because of the rain last month ,understandable you can't depend on mother nature. since then we have one excuse after another about delivering our products needed, even the tile guy is aggravated with them. Cameran has been very nice about it but niceness is not cutting it anymore. now its just plain incompetence! today is our 8 week mark from the time they started. And now it will be another 3-4 weeks late on completion just because of poor scheduling. I'm very disappointed in this company.

If you want your pool done right, go to Cameron Lasso at Premier Pools. Great communication, no BS,…read moreand just a top notch experience. Highly recommended.

Matt has done a fantastic job making my pool looking great! The last company I hired completely…read moreruined my pool and Matt came in and fixed the problem and now it looks great! He also has done a great job with my hot tub. Matt is friendly and professional and I appreciate his knowledge. I highly recommend this company.

Do not Hire this company!! I hired Matt to maintain my pool he serviced it three times and by the…read morethird time he had done so much damage to my chemicals I had to drain my pool and refill it. I have had this pool for seven years prior to hiring this company and never had this issue. I had my chemicals tested at Clearwater Gulf Coast two weeks prior and there were no Issues with the Stabilizer. I had my pool water tested today by Clearwater Gulf Coast and my stabilizer level was 140 -150. This water is not safe to swim in and the day prior my pool was serviced by Matt from Biloxi Pool and Spa. Matt told me via text that I was all set and my pool looked good and that he added chemicals to make the chemistry right. I was not at home when the pool was serviced and I took Matt's word. When I looked at my pool the next morning the bottom was dirty. I immediately brought my pool water to be tested and that is when I found out my chemicals was so off my pool would need to be drained and refiled. I asked matt if he had used chlorine Stabilizer and he avoided the question he finally admitted that he had but he would not tell me how much stabilizer he had put in my pool. I asked Matt to stand behind his work his response was "You never paid me for me to stand behind it."

Designer (Amy Wright.) 5 stars Sample selection coordinator…read more5 stars Construction superintendent 2 stars Construction scheduling 2 stars Pool School & Service tech (Brian Heathcoe). 5 stars Dig day to completion 10 weeks I'll start my review out by saying that I am happy with my pool and I did recommend Blue Haven on the Gulf to someone recently, and I will continue to recommend them, but with stipulations. To make a long story short the process from dig day forward was very frustrating. I am a home builder, so I am familiar with construction processes, contractors, and scheduling. In the very beginning, I requested to be given a seasoned superintendent for my project. What I got was a messenger. 99% of my questions could not be answered, and unfortunately a few build details were overlooked or installed improperly and had to be corrected. This was not because I did't express my concern but more because it just went in one ear and out the other. I ended up working with John the manager after a certain point in time. Fortunately, he saw to it to make things right. My 1st pool school was rushed and lacked the "Congratulations on your new pool, I'm here to teach you how to maintain it" attitude. This was my first pool, I was a deer in headlights. Eventually, they sent a second pool school technician to me by the name of Brian Heathcoe. What a wonderful human being Brian is!. He showed me every process on maintaining the pool and was patient enough to answer my 100 questions. I've had my pool for 10 months now and there has been a time or two when I was unsure of something and reached out to Brian on his cell phone. He answered immediately and took care of me. He has since been promoted, and I can understand why. Blue Haven needs to hire more people like Brian! My bottom line suggestion is if you go with Blue Haven on the Gulf make sure you communicate and hold them accountable to what they say they're going to do. One last thing, if you want an amazing and patient designer then ask for Amy Wright!

I don't do reviews normally, but because this is such a large expense for a homeowner I feel others…read moreshould be concerned with the Mobile location. This was my google review after we had already reached out to Blue Haven for help with the issue and their response was "your responsibility and out of warranty" and recommendations on contractors to fix. Buyer Beware! Pool is in its 2nd summer. The weeds and mold around the brick pavers is horrific. Had many quotes to have the paver sand redone because of course Blue Haven said "out of warranty". Every single contractor that came to quote asked "Blue Haven Pool?" They could tell by the paver installation their Crap work. Sad to think about how much original pool cost and the amount I am now paying to correct the paver sand, mold removal and weeds. Oh and most quotes - 5 year warranty. Do not use!! Welp - wouldn't you know that got the attention of Julie their warranty manager who had told us to pack sand earlier. She now messaged us to say, while this is outside the warranty, the pavers may not have been maintained properly in only 18 months. However - now they are willing for to send someone out (specific date given) to show us how to maintain.....IF...we remove the 2 star google review and replace with a 5 star review. Are they for real? BBB coming in next. For what it is worth - the design is beautiful. The actual pool is beautiful. The paver patio is the problem that will be ruined if we do not shell out $1000s to fix less than 2 years of install. I wish i could add pictures here. If you could see the mold and weeds growing.

So me and my bestfriend always swim at this location and have no problem with paying $15 to get in…read morejust to swim.. today Thursday we had a long day and meetings and couldn't come until 8pm... the office was closed so we drove to the pool we never have an issue or cause any commotion we noticed a golf cart and lady in the hot tub.. when i tell yall this lady RAN to meet us at the bathrooms she literally ran from the hot tub to the bathrooms anyways she works in the office and asked us were we staying on ground we explained no ma'am we come here all the time we dont cause problems the office was closed we just wanted to relax... she said " no u need to leave" very rudely... okay cool as we were leaving we noticed a man walking to the pool with a FULL glass six pack of beers... thats NOT allowed... so we basically got kicked out so this employee could have a sneaky link with a guest im assuming with glass alcohol thats not even allowed in the pool area... ive never written a review before but we spend $15 a few times out the week just to swim and relax and now im debating on ever even coming back...

Easy check-in. Set up camp. The amenities are enormous. Pool for adults only, lazy river for kids…read moreand adults. Showers, cabanas and picnic tables. Group camps with fire areas.

We make a couple or three treks to this water park every summer and the majority of our experiences…read morehave been A-OK. It's located in Gulfport, MS very near the interstate, which makes it very easy to get to. You can buy your tickets online, at the counter or through a discount online ticket seller - which is what I did for our last visit. I was able to save $11 per ticket. They open at 10:00 and I suggest getting there early because it gets crowded in the afternoon. The employees check all bags before you are admitted into the park, and I appreciate their concern for everyone's safety. Once in you can find a lounger, or table and chairs with an umbrella. This is your best option, as it gets hella hot out there. I've only been able to snag one a couple of times. They're a popular item for good reason. Now for the fun stuff: There's a large wave pool that pushes you into the lazy river. There are entrances and exits along the lazy river where you can hop in or out to move around the park on foot. If you're a water slider, and who isn't, you're in luck. There are several and they're pretty nice. You can ride alone or in pairs on most of them. There's also one of those huge racing slides. It's fast and I really get a kick out of it If you plan to eat there plan on spending a few bucks. At the main cafes they serve pizza, hot dogs, grilled chicken, burgers and chicken tenders. I had a grilled chicken sandwich on our most recent visit and it was actually quite tasty. There are two sets of restrooms and one of them was out of commission on our last trip. It seems that one of the toilets had overflowed. The other bathroom only has 2 stalls so it was kind of a cluster. It's in the building where the changing rooms are located. The ladies' rooms are always as clean as they can be in a water park, I guess. Other notes - there are lockers available for a fee, there's a gift shop for necessities, dippin dots truck, sweets "booth" that serves ice cream, funnel cakes, etc., taco truck, and cabanas that can be rented for a fee. I think my favorite thing about Gulf Islands is that it's not enormous and I can usually keep tabs on the kiddos without too much hassle. I'm quite the helicopter mom, so that's important me.

Me and 3 of my family went on a Sunday. We rented one of the Sundecks and stayed from open to…read moreclose. The sweet and helpful girl ( I wish I could remember her name) that walked us to our sundeck gave us a couple of papers, one a map of the park, one a list of food items that could be ordered and delivered to our sundeck along with the website to pull it up. Around noon I pull the website up and it just says 'no items are available at this time'. The same worker was walking by so I stopped her to see if I was doing something wrong. She said it can do that when they're at the rush peak. Completely understandable. So I get my groups orders and two of us head towards the pizza place. We walked in and stood there, looking around not knowing who to order from or what the heck we were doing. We finally ask the girl at the register and she says oh you order from someone in the back. So we stood at the counter, made eye contact a few times, asked if we ordered there and the was told mmmhm. Then he went back to making pizza ignoring us. I finally get his attention and get our order in( which was like pulling teeth with no help or direction from anyone working there) . Pay and head over to the cafe to get the rest of the food. That place was equally confusing. No idea what we were doing with zero help from the workers there. Now I'm not blaming these kids. Because they were all working and learning. I blame management because they ( by they I mean every single worker in all 3 food areas we went to) were obviously not trained well and thrown out there. They looked worn out and frazzled. So I would recommend packing a picnic lunch and eating it out of the trunk of your car for sure. The waterpark itself was fun. The kids really enjoyed it. Just skip eating if you can help it