When they switched to hi-def, I specifically asked if We'd have to have a box & was told no. I…read moreasked again to clarify, "You're telling me I will never have to have a box if I buy a hi-def tv?" "That's correct". Well, now we have to have a box because they're switching or no tv. When I tried to set up a time to install, they only had "all day" time slots---in other words, you have to be home all day because they're unable to set specific a time. We also have to use their very small remote--no more single remote to run both tv and DVD player. We have to switch from one app (on the tv) to another if we want to change from tv to DVD. Almost all the channels have changed too. I've also heard there's a fight coming up over channel charges, so we may see an increase (already too expensive) or lose some more channels (we lost some a year or so ago). The local phone number automatically switches to some phone center, they were not very friendly or helpful. On an up note, the man who came to set up the boxes was friendly, patient & quick. I give cable one as a whole a 2, the LOCAL employees a 4.

I called "customer service" about the possibility of getting a static IP for my account. I went…read morethrough the phone tree and chose the option to add to or upgrade my service. After waiting on hold for 15 minutes I was somehow routed to billing where a woman immediately began talking to me about my bill. I told her I was calling about the possibility of a static IP. She clearly had no idea what I was talking about and said she needed to transfer me to someone else.....back on hold for another 15 min. Finally hung up after wasting 1/2 hour of my life. In addition, my wife and I both work from home and we experience periodic outages every week. Looking into other options for internet service.

I recently canceled my CenturyLink internet and no longer do any business with this company after…read more28 years. Several years ago, CenturyLink ran an online promotion that was reasonable, but you had to sign up online with paperless billing. I wanted a paper bill, so I called. They offered me internet with paper billing for 55.60 per month, with the price guaranteed to never go up. About a week ago I got notification that unless I switched to paperless billing I would have to pay a surcharge of 1 dollar per month. When I called to talk to them a representative told me that my bill was not going up, that the 1 dollar was a surcharge. Go figure! When I asked to speak with a supervisor, I was put on hold for about 5 minutes. When he came back on the line, I was told that there were 6 calls ahead of me and that a supervisor would call me back on my turn. A week later and I had not received a call. Yesterday, I set up a new internet service with a different company. When I called to cancel my CenturyLink service, I was offered a 50 dollar credit to stay. I was connected to a supervisor who tried very hard to convince me that my bill was not going up, that the 1 dollar was a surcharge, not a rate increase. I understand this, but if I am guaranteed that my bill will not go up for any reason and you add a dollar surcharge, my bill has risen 1 dollar, regardless of what they want to call it. I refuse to do business with a company that lies to me, not just once, but twice (promising me that a supervisor would call back).

From the owner: We are a local Centurylink Authorized Dealer that is based in Lewiston and we offer unlimited high…read morespeeds and we are your one stop shop that also offers other services.

Since my last visit and purchase in september2023 to the Samsung 23 which I have since returned I…read morewill never trust Verizon again Juanita that works in the 21st store informed and promised that phone would work where I moved to , which was so untrue made a huge sale been with Verizon for 10 plus years moved closer to the mountains out of Lewiston and the cell tower does not respond with that newer phone ,, so disappointed in the service I received and the runaround I got , I have left and went else where , just make sure when SELLING a phone you tell them the truth , not just to make a sale and then you are not there for them afterwords Sorry but she needs more customer service training!! And there should not be a RESTOCK fee charged when I shipped the phone back to the main company was not restocked back to the store ,, please do better

Terrible experience! Will never set foot inside that store again. Employees there do not want to…read morehelp you even when it is to fix an error they made. When the person on the 1 800 Verizion national number is much more helpful in straitening out an issue than the people working at the store you bought the cell phone from in your own community you know they don't care about customers only commissions. Don't get a phone from Cellular Sales!!!

Almost 3 weeks without service in Kendrick now. It's really sad because you guys were to go to! I…read moreused to tell everyone to go to Inland now I have to tell everyone that they should find someone else for a cell carrier. When I call anyone with an Inland phone it takes forever to call out, then once it does you can only hear every other word or every 3 words that they are saying. It's a true shame. I really wish you would fix the tower in Kendrick.

The service is terrible my parents have had inland cellular since March thought they would save…read moreswitching from Verizon boy were they wrong . I can not even have a conversation with my mom on the phone . the service breaks up so bad she has go sit outside so I can kinda make out what she is saying. Stay away from this company.

I have had Rodeo internet for years and very happy with service. I live in an area that is…read moredifficult to find service.

living in Clarkston, Washington but the county not city limits we had a hard time finding Internet…read moreservices. We called Rodeo and they said if you can see the C on the hill we got you covered. Been with Rodeo for 7 yrs no now Lisa Fleishman

I dropped my phone one too many times and the sensor finally went out. Rob spent all the time he…read moreneeded with us to get things worked out meanwhile working with SEVERAL other customers unanimously. I was in a terrible mood and he continuously made friendly conversation, keeping us engaged and was able to help every one who walked through the door. He was not only professional but also personalable and collected through the chaos of helping everyone who came in. He was the only one working and didn't get a break because he was so engaged. You're a gem and Verizon is lucky to have an employee like you. Thank you for your help, and for being nothing but nice when I was so overwhelmed.

Since I have to give a star, one is all I give. I have been going to this TCC Verizon since 2017…read moreand unfortunately, this experience was not great. I went in with my daughter to get her a new phone and the "kid" behind the counter didn't say much, almost like I had to pry the answers out of him. I wasn't offered any deals, he barely talked, and honestly was treated like "why don't you know this" about the phone. Then when the phone came in, I wasn't called but checked my Verizon account to see if it came in. I was helped by a different person and although she was pleasant. The other worker was wearing sweatpant joggers and T-shirts with no Verizon logos. I mean obviously, it was pajama day Thursday at work. He asked the customer he was helping, "So, wanna go kill your lungs". It was very unprofessional all the way around. I do miss the other ADULTS who used to work there.