I needed major work done to my mower and the customer service I received when I dropped it off was…read moreoutstanding. This is the first time I have used this shop and I will most definitely be a returning customer. Staff was very up front with me on what all the mower needed and did not try to sell me on any other work. The work was completed in a matter of days and I received phone calls the second something was found wrong and a price was given to me before work started. I highly recommend "Service on the Spot"!

If you're looking for chain saw repair, don't waste your time looking here. If your equipment isn't…read moreon his 'approved' list, he will flatly refuse to even look at it. His statement says is all, 'I could work on it, but, couldn't stand behind and warranty the work, therefore I won't work on it'. Well, if you can't stand behind your work, you need to find a new line of business!!

Don't ever take your equipment here!!!! I dropped off a running pressure washer, they called me…read morewith an estimate and I decided the work. Went to pick up the pressure washer, paid the Diagnostic fee, then get handed a bag of parts and my now non working pressure washer.

David Cole Local Guide·22 reviews…read more3 months ago My son bought me an excite 380 mower on 4/22/2023 after mowing with it a couple of times it shut off and would not start back up. I took it to Thomasville Lawn & garden where it was purchased, and they could not fix it. Keith the owner at Thomasville Lawn & garden contacted Husqvarna, and they told him to give me another Excite 380 which he did. I then started having a lot of electrical issues with that mower. I took it back and forth to Thomasville lawn & garden numerous times, and it was never fixed properly. The last time I took it up there Keith got upset about it, but he let me leave it there. After a couple of weeks he called me telling me he was going to convert the mower to a manual mower without all the electronics on it. I agreed to that but that never happened. He then said he was going to take it to Charlotte and let Husqvarna convert it. Well that never happened. I later got a call from Thomasville Lawn & garden telling me my mower was ready. I asked Bobby if it had been converted, and he said no that Keith was trading me a MZ54 and I would get a refund on the difference. Furthermore, I said well I will come up there after work. So I did get the mower, but they never refunded me the difference between the 2 mowers which is around 1,101.00. I trusted them because I have been doing business with them for years. I asked Patricia about it which is the owner's wife, and she basically blew me off and in so many words told me I was not getting a refund. Not only that, but I still have the MZ54 sitting in my building untouched because I really want my Excite 380 converted over and given back to me like I was promised and not a used one either. Furthermore, I have also contacted Husqvarna, and they have not been any help with this at all. They are letting Thomasville Lawn & Garden get by with this, and it is not fair because I would never have agreed to trade my mower for a cheaper mower and not get a refund on the difference. I do need to say the first mower had around 10 hours on it and the second around 16 hours. I ended up calling the BBB and got them involved and filed my complaint. So after that Thomasville lawn and garden said once again they would convert my excite 380 which was sitting at the store. Keith said he would have it done in about 3 weeks which he did, the only thing is when I got up there to pick up my mower it wasn't my mower. Keith had a exciteZ345 instead. Which I will add it was used and from the scent and dent sale and a lot cheaper mower than what my son paid for so once again we got ripped off. I went ahead and took this mower because I am so tired of arguing with TLG and Husqvarna. All I know is our good LORD above knows I told the truth about this mower and how I have been done by TLG and Husqvarna. They call themselves Christians all I know is that I'm still answer to our Lord for what that done

Good communication, reasonable rates and great results! Thanks for getting us up and running with…read moreour generator. Prompt arrival and very respectful of our space.

On time. Very knowledgeable, and honest. Fixed the job. Would recommend to anyone needing lawnmower…read morerepair.

Responds quickly, has fairly open availability, shows up on time and price is reasonable, I will…read moreuse him again

Rod Coty beats all competitors in his pricing,politness, and professionalism. I was in dire straits…read morewith my dryer and he saved me at least $100.00 dollars. For an old unit it has new life. Roy was on time and diagnosed the problem in exactly 5 minutes. Yes! "WOW!!". I highly recommend to all who want to save money and get its worth.

Although this is a small shop they are dedicated to providing quality service and getting it right…read morethe first time. I have had them repair various types of equipment to include mowers and backpack sprayers and can't say enough about how great the service was.

I have ZERO mechanical ability so when it comes to small engines, I really need someone I can…read moretrust. I bought an old Ariens RT7020 rototiller. This thing is a beast! All heavy-gauge steel and built to last 1,000 years (unlike what you can buy today) But the problem was I could fire it up and it would run for a few seconds and then stop. I was at a loss and kind of upset that I might have thrown away $300. I did a quick internet search and found these guys. They had a few favorable reviews so I thought I'd give them a shot to see if they could get this thing running. I talked to Matt. He was professional, friendly and knowledgeable. He was confident he could fix it and came and picked it up the next day. Matt called two days to give me an update on the repair. This was something he did not have to do and I was duly impressed he went out of his way to communicate with me. He said he was waiting on one more part to be delivered and it would be good to go. He explained what he had done to the tiller up to that point (Greek to me by the way) but he was very thorough and walked me through the entire process. He called a couple days later to tell me the tiller was up and running. He delivered it to me that afternoon. It fired up on the first pull and I had to do a couple test rows on my garden. WOW! It IS a beast! Worked great! Matt and Brandon are deserving of your business. They are knowledgeable, honest, fair and friendly. I know any and all small engine issues will be handled by these guys in the future. I love supporting local businesses and these guys rock. Thank you Matt! I'll let you know when the tomatoes are ready for picking!

I was referred there by someone to have my Husqvarna chainsaw repaired and he was capable of…read morerepairing the chainsaw the same day and having it back within a few hours and the prices are very very reasonable for the amount of work that was done

Great Service great prices ! The quality of service is…read moreexcellent. My tiller is a Troy-Built it was fixed just as soon as the part came in. They are fast on the job and do excellent work. Thank you!

Jeremiah came out and serviced the dishwasher. He was on time. professional, and courteous. Their…read morepricing is reasonable and I would recommend them to anyone.

Everything was great from the first phone call to the end of the service call. Jeremiah found the…read moreproblem in my dryer within minutes. He was upfront about costs and options. It was fixed in less than 30. He even leveled my wonky dishwasher before leaving. I highly recommend A+D Appliance Repair.