Dr Gary Winfrey is simply amazing. Takes get time to chat about care and listens closely to your…read moreideas and issues before proceeding. I have never felt like this is a "run of the mill" doctors facility. Regarding the comments above about the building and office settings. The office is moving to a new location soon

Beautiful new building and wonderful front office staff. Very attentive to customers with very…read morelittle wait time to be seen by a physician. Super friendly staff that take their time to understand your needs. I would highly recommend Laura Paige and Sarah!

DO NOT SEEK TREATMENT FROM THIS OFFICE. They are rude, disrespectful, lazy, and incompetent. On…read moremultiple occasions I have needed orders to get labs done and it has taken multiple days of hounding them over the phone to send the orders or they have neglected to send them altogether. On the first occasion it took me two days and over 10 phone calls to get someone from their office on the line. Even then when I requested that an order be made for a TB screening they sent a blank document over their patient portal, resulting in restarting the process of getting someone on the phone. Another similar incident just occurred today. I kindly asked that the office fill an order so that I may receive COVID testing and the same thing happened as last time: I called multiple times and still was not able to get the order placed. When I asked them to fax it to the Quest Diagnostics I had an appointment at, she said it was "done" BEFORE I was even done reading the fax number to her. Imagine my frustration when I show up to my appointment only to find out that they never sent the fax, the order they sent over the patient portal is inaccessible, and to top things off they close early on Fridays so they were unreachable. As a result of this office's negligence I will not be able to receive a COVID screening. These incidents are testament to just how little this practice cares for its patients. But it is not only the lousy front desk that leaves patients with a foul taste in their mouths; Dr. Teran is also completely out of touch with the needs of his patients. I came in to the office to receive treatment for a mild fungal infection, and after receiving a cold welcome from the ladies at the front desk I spoke with Teran about the problem, who then proceeded to address other things that I didn't come in.This led to him ordering a multitude of tests that I DIDN'T NEED, including an Allergy Panel (a very expensive test and one I had already completed before). This blase approach to ordering tests resulted in me unnecessarily spending more money and wasting my time. This office has consistently shown its lack of regard for its patients' time, money, and wellbeing. I have given this office MANY chances naively believing that"it was an off day" or that "next time they won't treat me like this." Well, I am here to tell you that their disregard for patients is not a fluke but rather a consistent characterization of their care, their attitude towards other people, and their negligence. I will no longer be receiving care from Dr. Teran or his office and suggest that anyone looking for a primary provider LOOK ELSEWHERE. This ain't it.

Awesome Awesome Awesome! This practice is how all doctors offices should work. They take a…read moreconservative approach to treatment and don't rush to medicate. They are always willing to listen to our concerns. The entire office is always friendly and helpful.

Dr Timmel is the finest family physician. I'm so sad that…read moreI've got to move and he no longer be my physician. A very fine doctor who truly cares. The wait is a bit long sometimes but you are getting the best.

Dr Timmel took his time with Me and answered all my questions. He understood my issues and solved…read morethem completely!i feel that I have found my home at Dr Timmels office. Thank you Dr.

He has been my PCP for 15+ years. He is professional, yet human and approachable. All of the staff…read moreare efficient and there for you-their customer. I highly recommend!

Understand one thing: I hate going to the Doctor. I didn't want to go but I needed a PCP…read more everything about the experience at Dr. Wilson's office has been flawless. The staff is the friendliest I've ever encountered at a Dr.'s office. Everything was on time, efficient and handled perfectly. Dr. Wilson is laid back and actually has a sense of humor. He knew more about diet and natural remedies than any other of the Drs. I have been to and he also knew how to politely tell me that a natural remedy isn't always going to work and it was time to intervene medically. If you're looking for integrated medicine, this is your place.. I've been recommending Dr. Wilson to everyone I know.

I have been with this practice for over 10 years. Today was my last visit after several…read moreincreasingly dissatisfied appointments. I understand this is a teaching practice, but PLEASE--step one: teach your providers to actually speak to their patients. The new Dr. J--please take the time to read the chart before entering the room and recap the last visit so the patient knows what you're talking about. That's basic patient care. And after 10 years of loyalty (and thousands of dollars), I was charged a no-show fee when I missed an appointment due to a death in the family. I asked for understanding, but was told by the office manager that because I had three prior missed visits in the past 10 years, they had to charge me. Really? After a decade of being a paying, faithful patient, that's the level of care and compassion you provide? Very disappointing. This is not the patient-centered care I signed up for.

Aggarwal is a very bad doctor. Poor health system Clinic…read moresystem. People should not go to there.

BEWARE.... Time to…read moreget results and plan of care is insane. I was sent two other peoples medical records so was I being treated based on my results or the other patients reports I received??? Thats a serious HIPPA violation and then would not give me my records after several requests and then are threatening to charge me or they will ONLY send to a physician.... I am a BSN and know that's NOT true....

Let me start by saying, Thank God I found this practice! They literally saved my life... Frandzie…read moreis the most compassionate, caring medical professional I have EVER been to... She truly cares for her patients... and wants to help them get well... I felt like I was dying this year...literally...I couldn't stand without toppling over or running into walls, I couldn't put two thoughts together... I'd forget what I was trying to say MID-WAY in a sentence! I looked like I hadn't slept in months...deep, dark circles under my eyes...my family was super worried about me... I had begun to "get my affairs in order". :( I didn't want my husband or kids to have to get rid of useless stuff when I was gone... they'd be dealing with enough emotional issues... so I was trying to make things easier on them... WHILE just enjoying the rest of my days... Frandzie was determined to find out what was wrong with me and help me... I had blood work done, got some other tests done that I'd never even heard of before, and went to several specialists she referred me to, personally... She went above and beyond to take care of me... Come to find out, I had completely STOPPED producing hormones... Apparently that's a really bad thing...It was suspected that I might have Addison's... Thankfully, that's not what I had... Through her very thorough testing...she discovered the reason my body stopped functioning like it was supposed to. It was actually something super weird that you wouldn't think would cause any issues... One of the medications I was taking (that a different Dr. prescribed me), ALMOST killed me. Once I got OFF that medication, I started improving... I'm not 100% yet, but I'm on my way to being well... :) I'm no longer running into walls, or toppling over... and I can think again... I don't seem like an Alzheimer's patient anymore... :) I am thankful to God that I found this practice and these wonderful people... especially Frandzie... :) The office staff are wonderful! Always kind and willing to help me in any way... I feel at home here... The office at Vanguard Medical Center, is such is so warm and inviting...and when you're called back to a room, it's so cozy... more like a home than a medical office... And Frandzie sits with you and talks to you like a REAL person... You KNOW she cares... Not like most medical offices, where they come in for 5 minutes IF you're lucky... and they give you their best guess... and hope that it works... I LOVE going to my appts here because I know I'm being well cared for... This is the first time in my entire life that I have real hope of getting better... I have other health issues... and I know Frandzie is working to help me live a normal life... Not live a sick life... I wish I had gone to a Functional medicine practice sooner... Thank God for Vanguard and all their wonderful people... Because of them, (and Frandzie), I am alive... :) I'll take Frandzie over ANY medical Dr. out there, hands down! :)

I wasted too much of my time with Advent Health over the years. I have been left in exam room for…read more45 minutes, was unable to contact staff for prescriptions, prescribed the wrong medication for my condition, been told that they are understaffed, told that they couldn't handle a simple request because a manager was not there, and the latest, saw a doctor for an injury, there was no xray tech as she had left. Was given a order for an xray, went to an advent health ER, and left within 5 minutes because I just needed an xray, and they were going to have a doctor see me. I was charged for a physician I never saw at the ER (Third party contract) Orlando Health has been amazing to both my husband and I. So happy I made the switch.

Care was great my PC was very good listen to what I was saying before making any decisions overall…read moreexperiences were great

Dr Cruz has been my family doctor for about three years. He provides excellent care. It is rare to…read morehave a doctor take as much time as he does to listen to his patients. His staff is first class just like him. You will not find a better family practice team in the Clermont area.