Beautiful new building and wonderful front office staff. Very attentive to customers with very…read morelittle wait time to be seen by a physician. Super friendly staff that take their time to understand your needs. I would highly recommend Laura Paige and Sarah!

Dr Gary Winfrey is simply amazing. Takes get time to chat about care and listens closely to your…read moreideas and issues before proceeding. I have never felt like this is a "run of the mill" doctors facility. Regarding the comments above about the building and office settings. The office is moving to a new location soon

Based on my first experiences with this one, I have to say that I am very happy. I was able to get…read moremy initial appointment with only a weeks notice and thankfully it was an in person visit. We spent a good hour on the first appointment covering everything that needed to be covered and setting up to get, all my records from the other doctors I see. The location is not as convenient for me as others I have gone to, but it's still a reasonable drive and definitely worth making. Everybody I spoke to and met was friendly and make me feel comfortable. My next appointment was set for only a month down the road with blood work in between. We hope that they will have at least some of my records by the time I come back in. We are already talking about working to get me a couple of specialists that I am looking to see. I should probably write more once I have had multiple visits and have a good idea that the quality of care will continue.

I went there for today for the first time. It was a bad experience. The doctor she was rude, nasty…read moreattitide. She would sometimes interrupt you. She doesnt treat the receptionist or the medical assistant nice. I felt bad for them. She complain of me having my cup of coffee meanwhile she has a dog in her office. Which is nasty ,who knows who is allergic to dogs. So unprofessional. Even when she answers the phone, she sounds unprofessional. I do not recommend.

Dr Hernandez has been my doctor for 8 years, she has been a good doctor and always has took care of…read moreme and my family medical needs. She is very honest so sometimes people feel like she is rude. She is not going to lie to you. I have called her at unusual times and she always has given me an answer. She is one of the few doctors that speaks spanish and she understand our cultures very well. Yes, she has two little cute dogs, and Waterman Hospital too, the dogs are there and welcome you, they are kind and make you feel welcomed. what is wrong with that? People complain for nonsenses.

I have NEVER been treated so poorly by a doctor in my life and I have seen many doctors due to my…read morehealth conditions. She was clearly not interested in helping me. In the end (after a 2 min conversation) she told me she can't help me and I need to find another doctor. She was extremely rude and just mean. I got the impression she is used to dealing with issues she can quickly diagnose/resolve which I should've figured since the business is called "Walk-in clinic" but she is listed as a primary care provider for Tricare and was closest to me. It is very sad that she is an approved primary provider for Tricare recipients. We all deserve better. The funny thing is she has so many accolades (all over 10 years old) posted throughout the office. Makes me wonder if some people in her profession lose their ability to be empathetic. Also, there is only one person working the front of the office which was a huge mess of piles of paperwork everywhere, very unorganized which made me afraid of how they'd handle referrals and other important processes. They are also just behind the times in their processes. I do not recommend this place unless you want to walk out in tears like I did. Truly an unbelievable experience, felt like I was being pranked for a second. Just run the other way.

Horrible place. My mother was sick and I tried to take her there and they were rude and wouldn't…read moresee her two weeks later I got sick and I tried to go in and the same result

I had to come here for DOT purposes but I noticed that even with appointments, you have to wait a…read morevery long time. Many patients were so unhappy about this which is understandable but the front desk people weren't the nicest either. They functioned very robotic with their emotions and responses. The guy also made fun of a patient who left his wallet in the car with another patient and I found that to be very unprofessional. The medical examiner doctor and the nurse I got were extremely nice and professional, they get 5 stars! If I had a medical emergency though, yeah no I wouldn't come here ESPECIALLY out of pocket.

The doctor or whoever I saw was drilling me to take a covid test. I told her what was wrong as I…read morethink I know my body better than her. She wouldn't prescribe me anit botics as I have a cough n sinus pressure. She told to use mucinex. I said so I wasted my money? She said no I evaluated you. I said you didn't tell me anything new. She was more concerned about why I wouldn't take the covid test then my systems. Last time I will ever go there​

Service is always on point. Entire staff is super cool. Short waits most times and courteous…read morestaff. Doctors are so nice :-)

My wife was not feeling well. Was pretty sure it wasn't a flu or COVID, and would likely need lab…read morework to determine the cause of her not feeling well. She called Centra Care and asked if the providers would be able to write a script for lab testing. She was told yes. Went for the visit, paid her $50 upfront. Then was told they were sorry, but they could not write a script for lab. Staff was empathetic, and admitted that at times they do give scripts for lab. Waste of time and feels like we should able to get our money back?

By far the worst experience I have ever had with a diagnose, I had an upcoming cruise and figured I…read morewould get something to knock out a sinus infection (seem to get them each year), waited over an hour after my appointment time, was told to get over the counter meds, when I relayed that every year it takes antibiotics to knock it out, the physician ignored the advice, of course it didn't work, ended up getting A tel health with my Dr, antibiotics worked, bill came in from minute clinic, $700.00 and change after deductible, disputed the bill, they did nothing, they threatened collections, I ended up paying in full, never again, useless, they should stick to flu shots.

I went for a dot physical and after a month they have still not uploaded the information to the dmv…read moreand now my driver license is suspended. they deserve zero stars ! I paid for a service and they refuse to complete the transaction. the 1800 number is no help either- do not go here!

Absolutely the worst!!! I had been at Advent Minneola for a week and they were incredible. I went…read morefor a procedure at nearby Southlake Hospital soon after and Southlake was AWFUL! Dirty room, unprofessional staff, and I waited 8 hours to get into a filthy room. Awful care, nasty food, and a high school atmosphere made for a harrowing experience. Do NOT go there! 5 minutes away is Advent Minneola, GO THERE!

I could not be more pleased with my recent Emergency stay at Southlake Hospital in Clermont, FL…read morefrom July 5th through the 11th. I was under the care of two great doctors: Mitchell R. Milstein, MD, and Japher Bernal, MD. Both took excellent care of me and were able to diagnose my problem from day one. I have a special commendation for my incredible nurses: Nurse Rebeka, who calls herself "mamma bear" and means it!, Nurse Monique, a wonderful professional lady, Nurse Michael and his student, Jessie, who helped me even when they were not assigned to do so; and Nurse Zie, a real sharp lady that can keep her wits about her. I was visited several times by the great Nurse Manager, Janet A. and the Charge Nurse whose name I failed to obtain. Likewise, my very best recommendations go to all the Nurse Technicians/Assistants: the young, beautiful and smart Lana Young; Brittania Nelson and Diamond, full of energy! But, my visit would not have been such a success without the incredible assistance of Jose and Lisa, the two Physical Therapists assigned to me. They showed me I could do what I didn't think possible; the Food and Nutrition services Marisol, and Queenie, the Case Manager. All these people played very important roles in my recuperation and making me feel at home in the middle of all these tests, medications and uncertainties. I would like to thank you ALL and recommend Lakeshore Hospital, Clermont, FL as the BEST hospital I've ever been admitted to.