No long wait times. Staff is friendly and professional. High quality Cleveland Clinic caregivers. read more

My name is Sara Neiswinter and yesterday my fiance and I went to Wadsworth Express Care & Outpatient Care. I was severely mistreated by a nurse named Matthew Hurosky. He made disturbing and inappropriate jokes and comments about my body that are absolutely shocking and out of line from a medical professional. I have a long history of depression and self harm. I do not self harm anymore but my arms are covered in obvious, old scars. When Matthew Hurosky went to take my blood pressure, I took my short-sleeved, bare arm out of my coat and he immediately noticed my scars and began to make disgusting and disturbing jokes and comments. He said "Whoa, what are those?!" in an inappropriate, over-dramatic tone. I was immediately EXTREMELY uncomfortable and I said "I used to self harm." He grinned and started laughing and asked "Oh do you do that when you get mad at him?" He nodded his head towards my fiance. I glanced to my fiance in complete shock and we both shook our heads and said "No." At this point I'm horrified and severely humiliated. I couldn't make eye contact with Matthew Hurosky but ANYONE with eyes could see how uncomfortable I was, and Matthew Hurosky couldn't help but CONTINUE to make another disturbing comment at my expense when he said, "It looks like you've been keeping a tally of all the times he's upset you." (Again glancing to my fiance) When Matthew Hurosky said this, he took his finger and pointed to a large patch of scars I have on my upper arm, as if to insinuate that because I have so many scars there, my fiance upsets me or mistreats me a lot. What is most disturbing to me is that 1) this is A PATTERN OF BEHAVIOR, and 2) Matthew Hurosky is acting completely inappropriate with patients as a healthcare professional. God only knows what he has said to others that they haven't reported because they were also humiliated and embarrassed like me. This is unacceptable on so many levels and Matthew Hurosky, as a medical professional, should carry himself in a respectful, professional manner. I was severely mistreated, I cried to the doctor that came in after Matthew Hurosky left and explained to her what occurred, and was crying hysterically on the car ride home. I felt demeaned and humiliated. The thing is, THIS IS NOT THE FIRST TIME. He made similar comments 1.5 years ago when I went in but I was so embarrassed and humiliated that I chose not to report it. I will never be returning to this clinic because I do not feel safe there. I am leaving this review to warn others about Matthew Hurosky. I have filed a complaint on odh.ohio.gov and I hope this is taken very seriously. read more

Horribly rude. The lady who answered the phone would not answer a simple question regarding billing and then she hung up on me. I had been polite and hadn't said anything offensive to warrant this act of hostility. I had called asking about the urgent care because I needed seen and treated. read more

I tried to call for information, the lady on the phone was extremely rude. She didn't try to help, and expected me to know everything she knows. I politely ended the call with 'okay, well thank you' and she hung up with no response. Why have such rude and miserable people working the phones? read more

Great experience overall. Very helpful and caring. Willing to come back here if needed.

We waited a REALLY LONG TIME for express care when it was pretty much dead inside. I have no idea why it took so much longer than other express cares that I have been to in the last. Person we finally saw was great, read more

Cleveland Clinic - Waiting forever with an ear infection. - Family Practice Near Me - Wadsworth, Ohio

This was my second visit in 3 weeks (for the same cold), both times were incredibly positive experiences, during a stressful time. The first visit was less than 30 min in total. The second visit was just as positive, but was swamped with people needing to be seen, the woman at the front desk made a point to communicate the wait time before I was able to be checked in (was so impressed with how gently & compassionately she delivered a longer wait time than average). The technicians were super personable and the doctors (from both visits) were just as personable but most appreciated was the consistency in communication transparency and once finished with the exam spent a few minutes reviewing the medical plan. read more

Today was my second visit to Cleveland Clinic Express Care in Wadsworth. The first visit was for a bad case of poison ivy and today was for a UTI. On both occasions, the check in process was quick, I had a very short wait to be seen, and everyone I came into contact with was professional and treated me in a very caring manner. I am so grateful to have this express care in my community. I highly recommend it. read more

I was feeling extremely bad due to a sinus infection but from the moment I walked in everyone there was really great to me. The doctor really listened to me and the nurse was attentive. The best part of my experience there was meeting the woman at the front desk. Her name was Stacy. She was super nice and very gorgeous. I really don't want to get a sinus infection again but if I do, I hope I get one while Stacy is working. I'll definitely be asking for her number. read more

As a mother and a human who gets sick or has a sick kid, I am no stranger to calling the doctor office first thing in the AM, only to get turned away because there are zero slots open for the doctor to see you/them/us/we. I am so thankful that a second AND MUCH LARGER urgent care opened up in our town. For a while there was only one and if you are reading this and live in town, I'm sure you know of the only urgent care we had, deep inside Buehler's. How nasty it must feel to be grocery shopping with a minute clinic right in the middle of your shopping experience. Also, around the corner from a restaurant and smack dab in the baby section. Ew. The minute clinic is overflowing with sick, coughing, people. Obviously, but also a stone throw from folks bagging their groceries. I felt terrible for walking in the door, but it was the only options I had. See why I am thankful for this new Cleveland Clinic Urgent Care at One Park? This facility is in its own building and found on the third floor in their own office -- just like a normal doctor's office. The office in the center of town, a good proximity to anyone living in Wadsworth. No need to enter a grocery store with a runny nose, pass a bunch of healthy people grocery shopping and gawking at you, only to sit in what feels like a small closet with a grumpy and overworked nurse. This is my second trip to the urgent/express care. The check-in process is fast, they take most insurance, the waiting room is large and clean, pleasant staff, and the waiting process isn't long at all. In fact, the times I've been, I've been the only person in the office. The nurse works quick and the doctor pops in within minutes for results. They can run tests, are understanding and compassionate and able to send prescriptions to your pharmacy of choice. Perfect. Go here. Get treated. Thank them for being in town. Get well. read more

Beware!! They bill insurance as "hospital outpatient", not as an urgent care center, so your insurance likely will charge you more. We found out the hard way. Cost us an extra $100 mistake for less than average service. Some nice folks there, but at least one of the nurse practitioners is simply rude and doesn't listen. read more

The receptionist at around 1pm today that was very rude and not caring. I had someone with me who was sent from the VA to there for a head injury. She was rude and mean letting us know we couldn't be seen for that. Not only that, but she gave no emotion and didn't try to help us find somewhere else to go even though the person with me was in extreme pain and it was very obvious. Do not work in a position like this if you have literally no sympathy or empathy and treat people in pain like trash. Never coming there again. read more