I have been through several PC doctors and I will say that she is the absolute best. When other…read moredoctors brushed things off and just forgot about things she dug until she found the answer. She also is very understanding when it comes to allergies and sensitivity's to certain things. I have a long and complicated medical history but she juggles it with ease and works with all my specialists well to be sure everything's being handled. I couldn't imagine seeing anyone else for care. I highly recommend her (and do so often) because she really is the best doctor I've had. She also treats my husband and always recognizes us and will not just ask how the sick ones doing but check in a small amount with the one not being seen. Then again we are both chronically ill and she sees us a lot. Anyway, highly recommend. 11/10

I have been going to the Family Practice Center of Wadsworth for 30 years, and I have always been…read morehappy with my treatment. All the doctors are fantastic and really care. They are very knowledgeable and take their time to make sure the treatment you get for whatever is ailing you is right. It's super easy to communicate with my doctor through their app, too! That's great for me when I think of something late at night, which I usually do! I just can't recommend them highly enough!

I had an appointment scheduled for this morning. On the 23rd, the office called me to ask standard…read morepre-appointment questions. I wasn't home at the time, but I heard the voicemail and was asked to call back. When I returned the call the following day, the office was closed for the Christmas holiday. Then it was the weekend. I assumed this wouldn't be a big deal and that I'd be able to answer the questions in person at my 8:50 appointment this morning. Today, I walked in and the woman at the front desk informed me that the appointment had been cancelled. "Uh, no," I said. I'm a student and I live out-of-state full time. This was my only chance to see a doctor on my parents' health care plan (without a co-pay) while home for the holidays. No way did any of us cancel the appointment. "You didn't verbally confirm the appointment so we cancelled it," the woman said. "It's our policy." Funnily enough, this policy was never communicated in the voicemail I received, in the email correspondences I received (attached here for your reference), or at any point other than this morning. If that's really the policy, fair enough. Make that clear to your patients so we can act accordingly. I asked to speak with someone else, hoping to explain my circumstances. This second woman was incredibly rude. She said: "You need to find a primary care physician in the state where you live. What are you going to do if you have a sore throat?" First, how is that any of the staff's business? Someone at the front desk of a doctor's office is not going to tell me about which doctors I should see and where I should see them. She doesn't know anything about the number of doctors in my area covered by my out-of-state insurance. Completely inappropriate. The staff was rude, unprofessional, and overstepped boundaries when conversing with me. The practice policies are unclear and poorly communicated. The front desk is supposed to function as a face for the practice itself, and if this is any indication about how the practice treats its patients, perhaps it is for the best that my appointment today was cancelled. I had a choice about which doctors to see, and I specifically chose Wadsworth Family. I will not choose them again.

My name is Sara Neiswinter and yesterday my fiance and I went to Wadsworth Express Care &…read moreOutpatient Care. I was severely mistreated by a nurse named Matthew Hurosky. He made disturbing and inappropriate jokes and comments about my body that are absolutely shocking and out of line from a medical professional. I have a long history of depression and self harm. I do not self harm anymore but my arms are covered in obvious, old scars. When Matthew Hurosky went to take my blood pressure, I took my short-sleeved, bare arm out of my coat and he immediately noticed my scars and began to make disgusting and disturbing jokes and comments. He said "Whoa, what are those?!" in an inappropriate, over-dramatic tone. I was immediately EXTREMELY uncomfortable and I said "I used to self harm." He grinned and started laughing and asked "Oh do you do that when you get mad at him?" He nodded his head towards my fiance. I glanced to my fiance in complete shock and we both shook our heads and said "No." At this point I'm horrified and severely humiliated. I couldn't make eye contact with Matthew Hurosky but ANYONE with eyes could see how uncomfortable I was, and Matthew Hurosky couldn't help but CONTINUE to make another disturbing comment at my expense when he said, "It looks like you've been keeping a tally of all the times he's upset you." (Again glancing to my fiance) When Matthew Hurosky said this, he took his finger and pointed to a large patch of scars I have on my upper arm, as if to insinuate that because I have so many scars there, my fiance upsets me or mistreats me a lot. What is most disturbing to me is that 1) this is A PATTERN OF BEHAVIOR, and 2) Matthew Hurosky is acting completely inappropriate with patients as a healthcare professional. God only knows what he has said to others that they haven't reported because they were also humiliated and embarrassed like me. This is unacceptable on so many levels and Matthew Hurosky, as a medical professional, should carry himself in a respectful, professional manner. I was severely mistreated, I cried to the doctor that came in after Matthew Hurosky left and explained to her what occurred, and was crying hysterically on the car ride home. I felt demeaned and humiliated. The thing is, THIS IS NOT THE FIRST TIME. He made similar comments 1.5 years ago when I went in but I was so embarrassed and humiliated that I chose not to report it. I will never be returning to this clinic because I do not feel safe there. I am leaving this review to warn others about Matthew Hurosky. I have filed a complaint on odh.ohio.gov and I hope this is taken very seriously.

Horribly rude. The lady who answered the phone would not answer a simple question regarding billing…read moreand then she hung up on me. I had been polite and hadn't said anything offensive to warrant this act of hostility. I had called asking about the urgent care because I needed seen and treated.