The service here is pretty terrible. The people behind the counter are egotistical and will not…read moresell to you if they just suddenly decide that they don't like you. Their bongs are marked up from 1400% to 3000% from the manufacturer, and it's not even good quality. The selection there is also quite poor. Do not go here if you're looking for any type of glass.

I found exactly what I wanted, which is saying a lot bc I am a picky and high maintenance customer…read more The staff was friendly and patient and willing to answer my questions and didn't blink twice when I rejected the first 5 things he showed me; then he seemed to understand my enthusiasm at finally finding just the right item. Aside from my primary purchase, they also had a lot of little items I've been looking for. (I said I'm picky so finding the right papers and the right tips is actually a big deal). Items were priced as expected. My friend and I were given just the right amount of space to look around, combined with the right amount of attention to ask questions when we needed. To the reviewer who complained about not being able to return something: every head shop I have ever been to for the past 30 years has had the exact same "no returns, no exceptions" policy. I also had a problem with the first PAX I bought (different shop), and contacting PAX was easy and they replaced my item quickly. This is standard policy.

This review is being written by a 30+ year former heavy cigarette smoker…read more Thank you 51VAPE! The customer service is fantastic! Every single question was answered with spectacular product knowledge. I walked in knowing NOTHING about vaping, and left with a much better understanding and a product that has truly aided in helping me become "combustion free". You're extremely knowledgeable, friendly and welcoming staff ensured that the product I decided on was right for my needs. There was never any pressure to "upgrade" to a more expensive product, even though your shop is incredibly well stocked with various products that range in pricing. Thank you again

awful doesn't sell the good fruity vapes only trash vapes and stuff no one would ever want to smokeread more

The guys working here are always friendly and helpful. They also don't rush you which is great…read more They have lots of options that other shops don't carry and the giveaways are nice too!

Tried to swing by tonight. They're closed. The hours on their website, Google, yelp, etc. are…read morewrong. Thankfully I wanted to drive 30 minutes to get to a cigar shop that was supposed to be open, jussssst to find out that there is a $.45 mailbox sticker on the window that says they close at 7pm...not 8pm like it says online. Also, the open light above the door was still on. Can't imagine why this place looks like it's struggling. Thankfully, That's a Great Cigar Shoppe was open and happy to help me spend some money. Also, they stay open until 11pm

Relatively small shop that has a Decent selection of pipes, tobacco, humidors, etc. The walk-in…read morehumidor had a nice selection of cigars and the prices were good.

The location is super convenient and easy to find, especially with the bright green. You can order…read morein advance on the website & pay with your bank account, or cash/debit in store. There is a fee for debit, but it's super easy to link your bank account with the company used for their website. Service is great. Every person here is so friendly. I really like the MFNY edibles , super tasty and super potent. Pretty solid selection of flower too, have enjoyed Hudson Cannabis pre rolls and whole flower. Also, Rolling Green has been really good. Prices are in line with other spots in the area.

Great spot, stopping in is like visiting old friends. Great selection and an amazing vibe!read more

I was in the neighborhood and looking to pick up some hard cider, so I stopped in. After checking…read morewith the helpful cashier, I was directed to several shelves containing at least 15 different types (brands, flavors, and sizes) of hard cider. Some came home with me (raspberry hard cider, and my favorite Down East unfiltered) and some stayed on the shelf (pumpkin chai hard cider... um, no). Their prices seemed about the same as everyone else, but having it all conveniently grouped together was helpful. I will be back.

I always like their selection and pricing is good. Today, the guy behind the register was blatantly…read morenot wearing a mask. I wish I had called him out on it but I did not. There were about 4 other customers besides me and we were all wearing masks and keeping distance. The businesses I support abide by the law and set good examples. I will not go back.

the selection of tobacco products is great, but what's better is the customer service. I am not…read moresure of her name, but she's amazing and we have long talks when I go to get my products and I come back because of her (plus the prices are incredible versus any other place in the city at least).

Very helpful staff. Jariah and Chris were great! They had exactly what I was looking for and were…read moreextremely accommodating.

I love it here! Great service, great product!! Not sure what Ryan G is talking about fake wax…read more.. not sure how a NYS approved dispensary with products from other approved businesses can ever sell anything fake. I think this sounds like a hater. But thank you for showing us who you are. I wish Holdup Rollup nothing but success!!