First, a bit of context: I've been vaping since early 2011, far before there were any brick and mortar stores in our area; since then, I've been to every brick and mortar in and around the capital district-- and yep, you guessed it: 51Vape is truly the best. Perhaps a concrete example of one recent experience may illustrate their commitment to not only customer service and quality products, but to vaping awareness and growing the industry. My buddy, a 2 pack/day unfiltered rollie smoker for the past ~15 years, came into the store with his interested piqued by my infatuation with our growing industry and hobby over the past few years. Zach -- one of the original members of the team, was especially helpful, not only offering practical and realistic advice w. regard to the quitting process itself, but also with helping Bill narrow down flavors, and advising him to buy the kanger setup which he ultimately ended up with. Employers should always know when their employees consistently go above and beyond, and Zach really did just that. I have another friend who will be starting vaping after returning home from California-- do you need to guess where I will be taking him? This, however, is not a mere exception to the rule: every single employee that the owner Dave has hired in the past year and a half I've known him has been wonderful. To be a bit cliché: From the first day I walked in their store I felt welcome-- and that is very often not the case for me in retail environments. Over the past year I've grown relatively close to all of these guys; and, as new hires stream in, each is as personable, kind, and --most importantly, in our industry-- highly knowledgeable as the last. Whoever you may be dealing with-- whether it be Zach, Pat, Dylan, MJ, Dutch, Christian, Marco, or the man himself (the aforementioned owner, Dave), I can guarantee that you will have a very similar experience. Thanks Dave and @team51vape ! read more

Worst vape shop of all time. Bought 2 Myles (they gave me one of the old versions without me knowing), and one of them stopped charging within a week. Brought back the Myle, charger, reciept and box sleeve and they refused to replace or refund it because I didn't have the whole original box it came in (After admitting Myles not charging after a week is a common problem). Who the fuck keeps tiny boxes when nobody tells them to? Nobody told me to keep the box, theres no warning in the store or on the box. The whole reason I bought it from this store, rather than online for half the price was so I could bring it in if there was any problems, I guess not. Might as well get your rigs and juice for half the price that they sell them here for online. Also, if they gave me the right vape (newer one, rather than giving me the older shitty one for the same price) I wouldn't be having this problem in the first place. Stole my money. Fuck them. There is nothing needed to identify the vape or anything on the box, and they can't resell it in the box because the device is broken. There is no reason for them to not replace the device (even after their worker said that it was in perfect condition and that this is a common issue with the vape i bought). They also refuse to give me an explanation of why the box is needed. The owner also calls paying customers "bitches" and "dumb as brick walls" on his personal, public Facebook page, so professional! Spend your money online where you can get everything that they sell for half the price, or from another vape shop where you might actually get some customer service. read more

I don't live or work in the area. I had a meeting not far from 518 Vape, and because I needed a new vaporizer, I stopped at a few shops because I needed a new vaporizer. None of them had what I was looking for. So I stop at 518 Vape, and walk out with the exact opposite of what I thought I wanted! And I couldn't be happier! 518 Vape is hands down the most legit Vape shop around! Friendly, super cool, knowledgeable staff... and II have never seen a place so clean before! This place is insanely clean, modern, well stocked, awesome employees, amazing prices, etc...I could go on and on... From novice to expert, if you're looking for a Vape shop, go to 518 Vape! You won't be disappointed! read more

If you haven't been here, it'll be the place you fall for. Friendly staff, great environment, they truly value their customers and will find something to suit anyone's vape needs or wants. My battery had died, I didn't have my charger on me and any ex smoker can agree on hard easy it can be to be tempted to buy a pack when your vape has no life to it in a time of need. Until I found how close and willing to help the staff here was, they found a battery compatible with my vape mind you it was the spinner 2, I absolutely love it and I'll be a happy returning customer. read more

Simply the best Vape shop in upstate NY! All the best premium e liquids, the absolute largest selection in 100% authentic mods and RDA's that will battle any Vape shop in the Los Angeles area, the best in starter set ups, the best box mods and sub tanks, & the most knowledgeable staff that will treat you as apart of the family instead of a customer. We give you a pound and not a handshake, that's what sets us apart! #51vape read more

Ppl bitch about prices . Thats why i drive on hour each way to 51 vape on central colonie end. u get what u pay for and all my products will keep coming from 51vape. ive seen many shops have fake brand or junk juice. try being in coby ny and pay 38 bucks for a bottle of nasty ass 100ml of juice. i drive to albany 51vape just like 30 ppl i know locally do. 51vape all the way read more

went with my buddy jimmy so he could get more juice for his vape. i still do not understand what a vape is. staff was helpful, my buddy said. he bought cheesecake and it reminded me of this time that i went to the cheesecake factory on my 16th bday and the waiters sang a song and the whole restaurant looked at me. fun experience. coffee was v good too. read more

From out of town on business and needed some juice. The crew there were great and really knew their selection. Didnt try to upsell me with hype. They just offered there opinion on anything I asked about and let me decide. I'll be back whenever I'm in town and need juice/gear (which looks to be this week!). Thanks! read more

Extremely knowledgeable staff, they are more interested in helping people and making the right decisions, rather thank just pushing the most expensive product out the door. Awesome juice selection, and one of the only sub-tank and dripping testing stations I have seen in a vape shop in the 518. read more

I absolutely LOVE 51Vape! No matter which one I go to, everybody's always happy to help and knowledgeable. I can't imagine anyone having a bad experience. They're definitely not over priced!! Thanks to ALL 51Vape location, you're the best!! read more

Great shop, excellent staff that will help you find what you need, large selection of juices that you can try. hands down the best vape shop in the cap region read more

I love coming here for my Vape, juice. The staff is friendly and helpful, the prices are great for me. I would recommend this shop for all of your Vape needs. read more