Today I had the worst experience with Clickminded. It was very disappointing to experience customer service on this level from anyone much less an owner of a company. I recently have been searching for SOPs for my business and I found what I thought was a very awesome tool to assist with writing our SOPs which as a business owner is a very daunting task, to say the least. Plus the price couldn't be beaten! It shows on the website $97 per month and then a professional plan which is normally $97 but appeared to be on special for $47 per month if you subscribed for 6 months with a bonus of 3 months free with 6 month subscription, which I was excited for since all the reviews I read were pretty good mostly based on the digital marketing courses offered by Clickminded! Either way, I submitted an inquiry through the website to clarify a few things and was responded to very quickly by who I later found out to be the owner. He explained the pricing structure stating that we could get it for $47 per month or 3 months free and told me if I had any further questions to let him know! I responded letting them know that what is showing on the website is very misleading from a customer standpoint and that I was simply trying to clarify so I could make my decision to purchase the service. At this point, I had every intention on purchasing because regardless of the pricing it would be worth it just to save the time of writing out these SOPs. The response I received from the owner literally blew me away! My original email- Hello I am interested in SOP Library and I wanted to subscribe for 6 months only and when in payment screen its telling me the total is $282 and I was wondering why it shows that amount if it's $47 per month with 3 months free I calculated $141.00 for the 3 months. Please let me know so I can move forward with my purchase! Owners Response to the original email- The SOP Library is $97 a month, not $47. When you enroll for 6 months, you get it at $47 a month (or 3 months free - you can look at it either way). That means it's $282 for 6 months. Does that make sense? Let me know if you have any other questions! My response Ok so if I sign up for one month can I use the service, download what I need and cancel it before the month is up if I don't need it anymore? I don't see myself using this service more than a month I just thought I could use it for 6 months since it was at a lower price and see if any other SOPs came available during that time. The website doesn't say $47 month OR 3 months free it says bonus 3 months free $47 month with $97 month marked out so it's very misleading. Response from owner I wouldn't characterize that as "very misleading", but I've gone ahead and removed it from the sales page, just so it's super clear. It doesn't sound like the SOP library is a good fit for you, but thank you and good luck! I was then blocked from the website and not able to complete my purchase. At no time was I rude or deserved to be treated in this manner. So I responded back in shock! My response Wow, I'm super disappointed in your response. I'm simply stating from a customer standpoint it was misleading. And why is it you feel I won't be a good fit? I'm simply asking questions so I am well informed before I make a purchase and now I see I've been banned from your site. How unprofessional. This is a service I could really use. And now I can't apparently. How unprofessional as a company your response to my inquiries and you ban me from your site. Super disappointed! I felt the need to write this review though normally I just blow off rude or unprofessional encounters however this was unlike anything I have ever experienced and I felt that others should know the level of customer service you can expect with the Clickminded owner. Very unprofessional and terrible customer service. read more

i attended a one day workshop for SEO 101 presented by Tommy and walked away with more information from that one meeting than I've accumulated in the past 6 months of self-research. Tommy is personable, knowledgeable, and experienced. He even followed up afterwards with syllabus printouts and reference materials and gave us his email for additional questions. Highly recommend! read more

I took an SEO workshop with Click Minded and it totally ROCKED. Tommy really knows his stuff - he's a wealth of information but also a great teacher. He's really skilled at breaking down technical things in a way that anyone can understand, he even makes fun! Most importantly, when you leave you feel like you can tackle SEO no matter what your level of experience is. Tommy makes sure you've got a good balance of the big picture stuff, as well as supplying you with the tips and tricks all the pros use (which saves tons of time) so you can start making SEO work for you immediately. HIghly recommend investing in one of these workshops - you won't be disappointed. read more

I literally went from knowing practically nothing about SEO, to the Top 10 Google ranking for some niche keywords a month later. This guy knows his SEO and he's passionate about it. It kinda' got me passionate about it, as well. Now I'm reading up all I can on the subject. If you get a chance and are in SF, check out his regular Meet-up Group for a taste of what there is to learn about SEO. read more

Tommy brings a lethal combo of poise, fun, and smarts to a business subject that's poorly understood, under-utilized, and stigmatized by the average socially awkward practitioner. It's more art than science. More context than process. It takes an understanding of your business, your objectives, and the SEO tools at your disposal to yield good SEO results. These are all things that Tommy helps you understand to achieve your SEO goals. He'll hone your foundational understanding and walk you through tricks of the trade. Well worth the time. It's a must for beginners and anyone that knows enough SEO to be dangerous. It can also be helpful for experienced folks that want to brush up on their skills. Regardless of your prior SEO knowledge, it's a good chance to network and meet new folks. Check him out. read more

I attended one of the ClickMinded SEO classes presented by Tommy. I did it because I wanted to learn more about SEO so I could apply it to my own website. If you want a better web presence and to take advantage of all the tools that the virtual world offers - this class is for you. Tommy is an SEO guru! You can be a newbie or a expert, there will be always something to learn from Tommy. Highly recommended class! read more

Have used Yelp for years, but this is my first review. Joined so I could write a review on Tommy's Clickminded course. Took it a few weeks ago. Couldn't have asked for a more thoughtful and helpful instructor. And he's a great guy as well. He contacted me before the course with questions and tailored it towards my strengths and weaknesses. I'd highly recommend him for anyone who's either new to SEO or has tech skills and needs to take their SEO to the next level. read more

In college I studied SEO in a couple of my major's classes and had a very hard time figuring it out. It is a very complex beast to grasp, but after taking Tommy's SEO training course it wasn't such a daunting task. I wasn't sure what to expect from the class, but in his SEO training course he dumbs everything down and teaches you how to incorporate what your will learn into your online site. My favorite part of the class was towards the end where he, if he has extra time, will take a look at your site and give you extremely valuable advice. From beginners to experts in this field/entrepreneurs looking to come up higher in search rankings, taking this course will undoubtedly give you new SEO skills to leverage with your own website. read more

I did an SEO training in San Francisco at ClickMinded and it was great. You can tell Tommy is insanely passionate about search engine optimization, and it carries over in his training sessions. The class was well worth the money, and Tommy has been great about all the follow-up questions I had afterwards. Definitely one of the better San Francisco SEO classes... ClickMinded gets 5 stars! read more

It's easy for me to view SEO training like traffic school. And since I'll always go with comedy traffic school, I'll naturally love ClickMinded. Tommy makes SEO fun and approachable. I learned all about up-to-the-minute search, and I even enjoyed it. read more

I recently attended a SEO workshop in December. Tommy has a great ability to engage his audience and incorporate fun, practicality, and efficiency into almost every second of the workshop. If you work for a large corporation, own a small business, or are just curious about SEO then this is for you. read more