Medrano Surveillance did a spectacular job on my camera installation! When the owner Christian,…read morecame by my house for the estimate, he was patient and thorough and answered all my questions. Christian advised me and gave great recommendations on the types of cameras, their placement, and what features they would come with. After being provided with all the information, I booked an appointment that day for installation. About two weeks later Christian, and his cousin Sebastian, arrived at my home on time and got right to work. From start to finish they were here about 4 hours. During the process, Medrano Surveillance took the time to lay down drop cloths and moving blankets to try and keep the mess from installation down to a small area. Very detail oriented. They worked like a well oiled machine and when they were done, they picked up their mess, vacuumed and swept my floors, and took all the time I needed getting set up with the apps and the equipment. If you're reading this and thinking of upgrading to a wired home camera system, I highly recommend you do it and use Medrano Surveillance for your installation. Fairly priced and clean, professional installation.

Chris is very knowledgeable and a true geek in security surveillance systems. He installed a…read morecomprehensive and sophisticated system for our business and it has been functional for over six months. His post sales service is very prompt and helpful. Overall a good value for the entire package and I would strongly recommend him if you are considering a new surveillance system or enhancing your existing one.

I signed up with Secure System June/July 2022. They showed up with a bunch of equipment and bulky…read moreequipment that I wasn't expecting. After reluctance I agreed since I was having to leave to North Carolina for work and needed a system for my house. I purchased a second home in North Carolina not long after. I installed SimpliSafe in that home. 1. The system you buy what you need, and install it yourself. The equipment doesn't leave residue. There are no holes or wiring involved. 2. Secure System, stated the system had 24 hour back in the event of power outages. It's Bakersfield, in the summer power outages are frequent. I kept getting calls at 2 am to notify me or the next person in my list o contacts, that we had a power outage. Like who wants to be wakened up at 2am to be told you have a power outage ? Ok, thanks, but don't I have 24 hour back up power in the system? Yes, but we thought you should know you don't have power at 2am. 3. I signed a 3- yr contract for $70/month I tried to ask if I could remove some of the windows they said, you can remove them but we will continue to charge you $70/month. Then the bill went to $78/month. I contacted multiple times no response. 9 months later and im finally in Bakersfield and go personally in to the office. They tell, me oh, maybe a mistake you shouldn't be paying $70 that was a mistake. So since April 2023 I've been paying $78 not $70 as per the same contract that they were holding me. 4. To end my contract early I paid Secure System $826 to end the contract and have them remove all their equipment from my house. They come, remove and LEAVE all the residue, wires, and holes in my walls for me to go clean. The guy who came said, the stuff comes off with Goof Off. I have to go buy things to clean up and patch up their mess. Save your self the time and energy and go with SimpliSafe, $24.99 BETTER service and equipment. You can add or remove whatever you want when you want, I can drop down to $14.99 a month if I wanted to and create schedules on the system. Now I need to pay for someone to patch and paint the holes and clean the reside Secure Systems left behind on top of the $826 I paid them to get out of my house. RESPONSE TO MOLLY: 1. Unfortunate, you can't event get my name right. My name is Jessica per the contract and Yelp page. 2. Thanks, but Molly needs to try to attempt to discourage people with the Cellular Fear to make sure people are afraid and come get stuck on the same issue I did. I have a BS, Chemical Engineering. I've done extensively comparing Secure System to other systems and that's why I can, and WILL continue to help other people not fall for this company willing to cause damage and mess in people's personal property like a home. SimpliSafe partnered is with ADT which is a reliable safety company that LYFT also uses for leading the industry when it comes to safety. Even LYFT uses and partners with ADT for passengers. The cameras send real time video in the event it needs to seen real time to send RESPONDERS !! SimpliSafe does not partner with SmartHomes to ensure the safety and Integrity of their systems. THIRD UPDATE: they connected their shitty system to my HVAC in the attic, and it's been WITHOUT POWER for 17 days because of their technician. In addition to the cleaning, patching, painting, I need to bring my HVAC contractor that had installed all new duct work and HVAC unit to go see why, if the breakers on the panel are on, does my unit not have power. BY ALL MEANS WORK WITH THESE PEOPLE IF YOU WANT ALL THESE HEADACHES AND EXPENSES STEALING HOUR MONEY AND DAMAGING YOUR HOME.

The service while active was good. BEWARE!!! Think hard before signing a contract even if you close…read morebusiness and move out of state they say you still owe for services even though they aren't monitoring anything anymore! TO Molly : I understand i signed a contract. If I am paying for equipment as you say, then what is the equipment that your staff said needs to be returned upon cancellation? Am I paying for equipment or service? My original review stands, BEWARE of this contract...

Western Security..the absolute best response time!! Every single time we accidentally set our alarm…read moreoff, my phone rings to verify if we are OK or need any assistance!! Strongly recommend this company to anyone who wants a peace of mind in or away from your home.

Great service from a local provider. No need to look around at the others. This shop got us what…read morewe needed and didn't push more products on us. It was a pleasure doing business with these guys. Even the installation was a snap. Fast and friendly service with a smile. Thanks guys.

Paul and his crew were awesome. I only Wish he had worked…read morefor me. Thanks PS we will be calling you for our next project.

Paul the owner has done several projects for me for the past 20 years. Very knowledgeable and well…read moretrained in all aspects of the audio/video world. I will continue to contact him for future jobs.

The owner was very honest and up front regarding whether or not my computer could be fixed.read more

Dave was honest and very thorough when diagnosing son's laptop. Hard to find that now days.read more

I can not say enough amazing things about WAVE a&v. I took…read morea chance made a last minute call to fix an install that my husband and I attempted to put up ourselves. (85" SONY TV) Big mistake we should have just called from the beginning bc not only was he willing to come over last min on a weekend he was quick to install it properly and it looked and worked beautifully. His attention to detail and cleanliness was great! When I say he pulled a portable vacuum out to pick up any fall out from the wall then got a spray and rag to clean up our mantel and floor I was truly impressed. If you need anything installed CALL THEM!

Carlos the owner of Wave Audio and Video is your guy. He is knowledgeable, professional, and his…read morecommunication is stellar. He came out to our home promptly after a pleasant phone call. He drew up a plan to install speakers throughout the home, hang tv's, soundbars, outside speakers, extended wifi, and security cameras. Magically, this all came together and can be used with an IPad he mounted on the wall. We were beyond pleased with the finished product. I would recommend Carlos and Wave for all of your Audio & Visual needs.

No call, no show. How hard is a two minute call to cancel or reschedule? No way to run a…read morerespectable business. How incompetent/lazy can you be? If you're looking for professionalism, go with Kalieb Designs instead.

Used them many of times. Quality work at affordable prices. Very knowledgeable and friendlyread more

John, the owner, is always available and helpful. The service is impeccable. It is a pleasure…read moredoing business with Alpha

I sent a message to alpha on thanksgiving day due to a death in the family. I needed an alarm…read moresystem installed quickly. I never imagined they would be able to make it out the next day. Andy came out with everything he needed and was in and out within 3 hrs. The system is fantastic, has a nice touch screen and an interactive app on my phone. The price was more than fair. And the monthly fees are half of the big name companies. I can't recommend these guys enough.