Western Security..the absolute best response time!! Every single time we accidentally set our alarm…read moreoff, my phone rings to verify if we are OK or need any assistance!! Strongly recommend this company to anyone who wants a peace of mind in or away from your home.

Great service from a local provider. No need to look around at the others. This shop got us what…read morewe needed and didn't push more products on us. It was a pleasure doing business with these guys. Even the installation was a snap. Fast and friendly service with a smile. Thanks guys.

Experience has shown that quality can be hard to find. The attention to detail in making a home or…read morebusiness fully protected doesn't come from a cookie cutter box. VAD is giving their clients features others can't. Call to get a free security break in evaluation on your home or business today. Local & family owned.

They did an amazing job, they installed 8 of our cameras for an amazing price. I would definitely…read morerecommend them to anyone that is needing any sort of security systems. Thank you!

From the owner: Locally owned and operated. No terms, no cancellation fees, no monthly subscription. Mobile app and…read moreone year warranty included. Call us today to build your camera package.

Customer since April 2016 Purchased new monitors…read more March 2021 connection problems began but with wifi extensions all seended to work. Purchased new equipment for two accounts Wed, June 25, 2024. Given install Date: Fri, June 28, 2024 No show/ No calls to reschedule from company. Called to reschedule earliest appt, Mon, July 8, 2024, was sent a 3rd party student tech, nice and tried everything he could for ten (10hrs), but had no limited knowledge of wifi extenders already placed by vivint, and zero knowledge on hardworking internet router to monitor as new equipment is 5G (shorter wave connection) Devices/Cameras stayed on long enough for him to drive off and new cameras dropped offline one by one, and internet connection to monitor was poor to nothing. Made another appt July 15, 24, two (2) 3rd party techs came 7 hrs later same thing happened. Made another appt July 18, 2024 An actual seasoned well knowledged Tech, Abraham Rodriquez was sent for 2nd acct, but not 1st acct both needed to be back online but having only one work order, he was Amazing, he found the system was reprogrammed, needed two firmware updates, checked all device sensors and we were up and running within 1.45 hrs as the reprogramming and firmware updates and reinviting users took time. Note to customers: Any technician other than a local technician shows up for a scheduled appt without a Vivint vehicle be warned, they are a 3rd party installer or a student tech, send them packing if you have any complicated issues. Local Techs are knowledgeable, trained, well-mannered, have a well stocked company vehicle with proper connection equipment and receive technician hourly rates, while 3rd party techs will stay until the last dog dies because they get paid per job, no compensation for driving their own vehicles, gas, mileage etc. I am giving Vivint Company one more attempt to send one of their local techs out as requested to get our other account fully functioning, if they do not, all systems will be cancelled and we move to a local company. The ones who bought out this company, have so many procedures in place away from the brick and mortar here locally, quick dependable customer service is a thing of the past.

My family member has had Vivint service since 2016 and owns all of their equipment outright…read more Despite this, Vivint repeatedly asks customers to sign new, lengthy, complicated contracts when renewing their monitoring service, locking them into another five-year commitment. What is especially frustrating is that the sales representative does not clearly highlight or explain the length of this obligation. Customers should not have to dig through complicated contracts to discover that they are committing to another five years of service. The customer service has also been incredibly poor, while the monthly monitoring fees are extremely high. On top of that, I strongly recommend looking carefully at the monthly equipment insurance charge--it is very expensive and is not worth the cost, especially when you already own the equipment. After being a customer for so many years, it is incredibly disappointing to feel that the company takes advantage of loyal customers instead of treating them fairly and transparently. I am absolutely disgusted with the way this has been handled and would strongly encourage anyone considering Vivint to carefully review every contract, especially the renewal term and any additional monthly charges, before signing.

I remember dealing with them. At the time, my parents were researching alarm companies too…read more Everyone I dealt with was courteous, friendly, and knowledgeable with the exception of Tammy. I do remember being totally turned off with their company after having to deal with Tammy. Thankfully, she's not a doctor because she would have a terrible bed-side manner. We have been with Frontpoint now for around four years and have had excellent service. My parents went with SimpliSafe and are also happy. Looks like we both made an excellent decision!

I'd like to thank Manny and Jason and John the The Sales and install team from Advanced Security…read more They were very attentive and professional. Manny went through my options and steered me in the right direction. I feel much more secure now that I'm fully monitored. Thanks again Advanced Security.

This review is based on the phone calls made, not actual service…read more We decided to get home security service because of some issues happening around the neighborhood. I already reviewed Ring, SimpliSafe, Vivint, and Blink. We rent and there is equipment inside the home from Tel-Tec. So, I assumed I could just turn it on and no installation fee. Plus being local, I expected pricing to be competitive. I called and was transferred to Sales. I left a VM but no call back. I e-mailed using their contact us page, no reply or phone call. I called again, and was transferred to Sales who then transferred me to someone else, supposedly he was to have contacted me already. I explained my situation and was told it was going to be $250 for restarting/professional installation and more if we decide to upgrade to newer products plus $24 a month monitoring service. This house has two motion sensor lights, that is it and their keypad, and that was $250 to be restarted? You can get a way better package with SimpliSafe with more equipment and keep it, and their fee is only $14 a month! When asked about security cameras, he said they don't have that type of service but was looking at 800 to 2500 depending on how many we wanted. Again, way too high for that too. You can get Blink cameras, set of 4, for less than 300 and no service fee! You can even connect them if you're worried about the battery either by outlet or using a small solar panel. You would think they'd be more aggressive to their competitors.

OK tell her to go back six years at our church they have been fabulous I highly recommend their…read moreservices

I was baited and switched by Harrison Grover. I asked for Den Defenders and was shown both WC…read moreSecurity Screens and Den Defenders. I chose this company because it is local and a small business. I ordered my door on January 14, 2025. I was told it would take 8-12 weeks. The website claims that deposit to install is 8 weeks. It has been 48 weeks and not one update by the company unless I call. Promises of returned calls by the owner, delivery dates, and further explanations have been broken. I have no confidence in this company and you shouldn't either. I will likely have to begin the charge back process through my bank since I doubt they will return my call or perform a refund.

Security doors of the best material by far! They do have options but from what I've felt in my own…read morehands it is by far the strongest. I've gone to a lot of shows at the fairgrounds and what not, and other competitors were there also but like I said they have quality here at Westcoast, it's local and it's all American made

I recently needed to upgrade my system after 25+ years. SSD had installed the original system…read morewhich had worked well-with only a new battery occasionally being needed. The upgrade was handled so well. Vincent was a pleasure to work with and did a neat and expert job. He answered all my questions and made the whole process painless. Any questions, concerns, or issues are only a phone call or email away from being handled.

I had some questions regarding my account and Florence and the rest of the crew were great and…read moretimely in getting me information I needed. I heartily recommend SSD Alarm

Reckless driving down Allen Road. 2 Ruebel Electric trucks racing each other at 5:00pm 12/22/20…read moreduring heavy traffic at speeds over 60mph. Irresponsible and unsafe.

He replaced our old fluorescent light ballasts and bulbs with new LED ballasts and LED lights. He…read moredid a wonderful job quickly and professionally. I'll definitely be contacting him for electrical work again.