Laptop got a Trojan that wiped the OS completely off of the computer took it in and the next day I…read morewas called and they were able to get into the computer and install Windows ten for me it now runs better than before. The cost was very reasonable and the personnel were well informed and professional. Highly recommend.

Great guys! I really appreciated you guys today. I highly recommend. Seems like you were at the…read moreright place at the right time.

I signed up with Secure System June/July 2022. They showed up with a bunch of equipment and bulky…read moreequipment that I wasn't expecting. After reluctance I agreed since I was having to leave to North Carolina for work and needed a system for my house. I purchased a second home in North Carolina not long after. I installed SimpliSafe in that home. 1. The system you buy what you need, and install it yourself. The equipment doesn't leave residue. There are no holes or wiring involved. 2. Secure System, stated the system had 24 hour back in the event of power outages. It's Bakersfield, in the summer power outages are frequent. I kept getting calls at 2 am to notify me or the next person in my list o contacts, that we had a power outage. Like who wants to be wakened up at 2am to be told you have a power outage ? Ok, thanks, but don't I have 24 hour back up power in the system? Yes, but we thought you should know you don't have power at 2am. 3. I signed a 3- yr contract for $70/month I tried to ask if I could remove some of the windows they said, you can remove them but we will continue to charge you $70/month. Then the bill went to $78/month. I contacted multiple times no response. 9 months later and im finally in Bakersfield and go personally in to the office. They tell, me oh, maybe a mistake you shouldn't be paying $70 that was a mistake. So since April 2023 I've been paying $78 not $70 as per the same contract that they were holding me. 4. To end my contract early I paid Secure System $826 to end the contract and have them remove all their equipment from my house. They come, remove and LEAVE all the residue, wires, and holes in my walls for me to go clean. The guy who came said, the stuff comes off with Goof Off. I have to go buy things to clean up and patch up their mess. Save your self the time and energy and go with SimpliSafe, $24.99 BETTER service and equipment. You can add or remove whatever you want when you want, I can drop down to $14.99 a month if I wanted to and create schedules on the system. Now I need to pay for someone to patch and paint the holes and clean the reside Secure Systems left behind on top of the $826 I paid them to get out of my house. RESPONSE TO MOLLY: 1. Unfortunate, you can't event get my name right. My name is Jessica per the contract and Yelp page. 2. Thanks, but Molly needs to try to attempt to discourage people with the Cellular Fear to make sure people are afraid and come get stuck on the same issue I did. I have a BS, Chemical Engineering. I've done extensively comparing Secure System to other systems and that's why I can, and WILL continue to help other people not fall for this company willing to cause damage and mess in people's personal property like a home. SimpliSafe partnered is with ADT which is a reliable safety company that LYFT also uses for leading the industry when it comes to safety. Even LYFT uses and partners with ADT for passengers. The cameras send real time video in the event it needs to seen real time to send RESPONDERS !! SimpliSafe does not partner with SmartHomes to ensure the safety and Integrity of their systems. THIRD UPDATE: they connected their shitty system to my HVAC in the attic, and it's been WITHOUT POWER for 17 days because of their technician. In addition to the cleaning, patching, painting, I need to bring my HVAC contractor that had installed all new duct work and HVAC unit to go see why, if the breakers on the panel are on, does my unit not have power. BY ALL MEANS WORK WITH THESE PEOPLE IF YOU WANT ALL THESE HEADACHES AND EXPENSES STEALING HOUR MONEY AND DAMAGING YOUR HOME.

The service while active was good. BEWARE!!! Think hard before signing a contract even if you close…read morebusiness and move out of state they say you still owe for services even though they aren't monitoring anything anymore! TO Molly : I understand i signed a contract. If I am paying for equipment as you say, then what is the equipment that your staff said needs to be returned upon cancellation? Am I paying for equipment or service? My original review stands, BEWARE of this contract...

First of all I want to say that we were so stressed and were struggling with a printer issue. Love…read morethe fact that he was responsive and helpful, he said he would call me back to do research on my problem and he quickly called back and gave me a piece of mind. We will definitely connect again for any other concerns.

Adrian works with you to get the job done in the most efficient manner to save you time and money…read more His problem solving skills are bar none. Whatever you need, if he can do it, he will get it done.

The owner was very honest and up front regarding whether or not my computer could be fixed.read more

Dave was honest and very thorough when diagnosing son's laptop. Hard to find that now days.read more

Control 4 automation is the best thing ever to seamlessly connect my entertainment system and…read morelighting system. BIS was very professional and helped educate me on the latest available technologies in the industry. Would definitely use BIS again for any future home sytems

From the owner: Remote Site Communications Home Automation…read moreTheater Conference/Board Room Automation and Audio/Video Commercial Audio/Video and CCTV Networking

Today is February 26th at 9:10 AM. I just tried to call this business and got the cell phone…read moremessage that they are not accepting calls at this time. The opening hours listed here on Yelp are 8:00AM. You are a business owner and yet did not answer your phone. You need more than yourself as the owner to assist you with your business or figure out a way to answer your phone calls and work on the computers. First time I attempted to contact this business and can't even provide ANY level of customer service. If zero stars were possible this business would receive that.

I am always skeptical of the people I let in my home, because you just never know nowadays. But I…read morewas more than impressed by the service of Easy Fix In Home Computer Service. I called them in the morning and Kyle was able to squeeze me in that afternoon. He called 15 min before my appt time and showed up at my door as promised. He was professional and listened to all my concerns regarding my 10+ year old computer. He was able to clean and backup all my data in less than an hour. I was worried my computer was dead, but with the help Easy Fix I feel comfortable that it should last awhile longer... although I know I am overdue for a new computer. The service by Kyle was fast, friendly and professional. I would definitely recommend Easy Fix and hope to use them for all my future computer needs.

John, the owner, is always available and helpful. The service is impeccable. It is a pleasure…read moredoing business with Alpha

I sent a message to alpha on thanksgiving day due to a death in the family. I needed an alarm…read moresystem installed quickly. I never imagined they would be able to make it out the next day. Andy came out with everything he needed and was in and out within 3 hrs. The system is fantastic, has a nice touch screen and an interactive app on my phone. The price was more than fair. And the monthly fees are half of the big name companies. I can't recommend these guys enough.