They literally stol from me. They said they would be sending Visa gift cards to cover the cost of…read morebuying out our phones while switching from AT&T. The cards never showed and customer service was useless. They essentially said sorry we screwed you over. Better luck next time.

On October 3rd, we returned the equipment and canceled our service and today they sent us a bill. I…read moream extremely frustrated and this company is a ripped off. Extremely poor services at this location they didn't even closed the account but accepted the equipments back. I would never recommend this company. Goodbye for good. Never again never.

I requested a service, it was the weekend, and this business reached out first. After a bit of…read morecommunication between Kalieb and I, we set a time. In the interim I managed to take care of my laptop issue on my own, but I want to give kudos to this business. Kalieb provided an estimate, a suggestion of what may be wrong, an agreeable game plan for repair, and approximate time for pick-up (he's mobile), and finally, estimated completion. Solidly professional... and I'll look him up again should I need computer work in the future... kept his number.

I've tried service from a "big box" store in Bakersfield for TV installation and after 5 days and a…read moreno-show appointment I called Kalieb Designs and got instant response. A very professional, reliable one stop firm that is extremely knowledgeable and experienced. Kalieb got the job done quickly without pressure selling while offering suggestions and options. I should have gone with Kaleb Designs in the beginning and saved myself time and frustration. Give him a call or text at 661-301-4373 and explain your situation, he can help.

We had a great experience. The technician was very communicative about the appointment time and…read morevery patient in working with us to orient our antenna so that we got the very best reception on all channels. We would not hesitate to use them again.

Luis is awesome, had them install an antenna on our house and one on our shop, and had all bedrooms…read morehooked up to the antenna. Now we get free TV channels in high definition and I got rid of cable. Now we can watch local channels and stream TV thru our Firestick. Highly recommend, honest, reliable and was on time.

This is an update on review I gave AT&T, land line,last week. As I had mentioned,multiple calls on…read morecell and laptop with no results.....apt. to re-fix land line over a week away(for today Mon. 1/30. A repairman showed up yesterday and remedied problem,again at box a block away. Now when I had mentioned shoddy service I in no way refered to the "boots on the ground". These folks do a wonderful,fast job and most likely get an ear full from the consumer.Because of the service they provide, and I know they're stretched pretty thin, I'll stay with AT&t and keep my landline.

1 gig fiber, cannot even stream 1 tv, this is the worst. 25mbs used to run everything , 1 gig is…read morefraud.

Incredibly slow customer service. I would assume on the weekends they have more than just 2-3…read moreemployees working on the floor, but unfortunately they don't. I can see why they have a one star rating on here.

First off, I would like to say that when their services (WiFi, TV) work they work great. Now for…read more'the rub', over the last week I have lost all of my services several times, not just my house but the entire area. It is not just for a while but hours at a time. Very unreliable to say the least. Next the price, my monthly Spectrum bill is about the same or more as my monthly PG&E bill. I do not have a ton of extra channels, just WiFi and TV. I do not have any solar panels or anything like that. People gripe about their PG&E bills all of the time, I need a solar panel for my cable box. And last, if you ever have to bring any hardware back to one of their stores you can plan on being there all day, bring the kids and have a picnic.

I will be switching service as soon as Dish gets there service back online. For the last 4 days I…read morehaven't been able to get to my account or speak to anyone because of a system problem. I just found out that some how one of my Dish packages were changed and not by me and my monthly bill went up $53.00. This has been very frustrating as I can't afford the increase and can't talk to anyone. I was put on hold with a wait time of 218 minutes. That is unreal.

DISH lied to us to get us to sigh up. Promise us local channels for our area then said sorry you…read morehave to have this area. Promise us we could watch our sport team with no problem but again they lied to us. They then told us it would be $400 to cancel after one (1) day. When the contract is up I will be going back to Directv.

The staff are clueless and if THEY screw up it's all on the customer to make the situation right! I…read moresoftened up for 4 mobile lines and internet service and paid for all activation fees and taxes on devices and the rep ordered all the wrong stuff and now it's my responsibility to return everything g and wait for my refund etc and then re order all proper things! I spent hours in the store and accomplished nothing but stress

Spectrum has a nice clean store at this Stockdale Highway location. Staff member who assisted us…read morewas kind and helpful as well. Wait time was a bit long even though there weren't many customers the time we were there. Situation was resolved albeit not to our full satisfaction. Oh well. We shall see how long we continue to use Spectrum. Only time will tell.

Bakersfield Best Buy…read more On Feb 24, 2026 Chris Moar came to repair my Sony Home Theater Sound System at my home in Wasco. He was very knowledgeable and resolved all needed issues. He was very patient and thorough. He answered all questions promptly. Chris explained everything to the littlest detail. Which is rare today. He's a very excellent employee all around. And I am so thankful for his hard work and now my Sound System has outstanding theater sound thanks to him. Thanks again Chris!

I bought a Samsung TV from Best Buy on line as it is hard for me to get out and I knew I wanted the…read moresame T V my brother has. Well now all the TV will do is a black and white picture. They said it would cost $85.00 for the GeekSquad to come out and if need be replace it. I said ok. They sent me the link to pay for it. So I used the same Chase card I bought it with and she told me they don't accept Chase cards of any kind. She asked me if I had another card. I didn't I don't like credit cards. She said you will have to go into your local store and pay for it first. I told her I'm disabled and I can't just go to the store and pay for it that's why I bought on line in the first place. Good luck getting in touch with anyone who can actually help you.

I've had better customer service at the DMV than from this company…read more I decided to cancel service because I had a terrible internet connection. In order to cancel they sent a technician to analyze the connection at my house. After he told me that nothing could be done to improve my connection, I called back to cancel. Rather than prorate rate me, Kiara said that I had to go through the remainder of the billing cycle; even though they sandbagged need. When I asked to speak to her supervisor, Rashida reiterated the same what Kiara had said. She said their billing system wasn't set up to prorate. When I told her they have prorated upgrades in the past, she said "yeah, but it doesn't work the other way." That being said, I'd rather hook up a wire hanger to my roof than deal with this company again. Avoid at all costs.

They suck !!!!! Bakersfield gets very little rain and their…read moresatellite drops all the time. Of course you can never reach a person.

No call, no show. How hard is a two minute call to cancel or reschedule? No way to run a…read morerespectable business. How incompetent/lazy can you be? If you're looking for professionalism, go with Kalieb Designs instead.

Used them many of times. Quality work at affordable prices. Very knowledgeable and friendlyread more