Next Level Carpet did a phenomenal job cleaning my carpets. I have two lil pups that were not used…read moreto carpet and thought it was a giant indoor grass pad. It was bad!!! But Jared did an amazing job getting it all out. Carpets look like new! He was punctual, explained the process, and thorough. I highly recommend!!!

Next Level REALLY IS NEXT LEVEL! Their response was quick,…read morethe quote was fitting, and the service was AMAZING! We live in a 4 story townhome our balcony is in the fourth floor, where our BBQ is located... as you can imagine bringing marinated food all the way up and dropping the entire bowl of meat and Chinese RED BBQ SEASONING onto off white/grey ish carpet is NOT something you want to do! Sent them a couple of pictures and they came out as soon as possible Jerod was VERY knowledgeable with what type of cleaner to use and took care of it like it was NEVER there! He even touched up some landings where the sauce splattered onto the 2nd and 1st floor. Value wise we definitely felt like we under paid! Thank you Jerod!

Overall good experience, the closets are not included in the room cleaning price which I wish I…read morewould have known beforehand. But carpets looked good.

Got an appointment fast . My carpets look fantastic. We are selling our house and are out of state…read moreso we were nervous to not be there. The staff was very helpful and friendly.

I had my carpets and LVP flooring cleaned and they did an amazing job! All of the techs were super…read morerespectful of my home and the work was great. Their prices are very reasonable for the work they do!

Not sure what happened at our house given this company has favorable reviews, but I was wildly…read moredisappointed. We had our basement and stairs done. We've had family living us with that doesn't necessarily have the same cleaning standards I do. Having the carpets cleaned was more of a sanitation effort than anything, and I don't feel that was even remotely touched on. A few that were living us with little artists, so upon their departure I found many colored spots on the carpet. I'm not sure exactly what it was, but there was red, orange, yellow, blue, green and black in multiple locations. Before the technician started I pointed these areas out. There was particularly ugly black streaks in the bedroom which I was informed "might not come out". Overall: HERE'S THE KICKER--I used my spot cleaning machine after Coconut had been here and got ALL of the colored and black spots out that they didn't. And the water it drew was absolutely filthy!!! There has not been anyone in our basement that could have caused it to be sooooo dirty from the time Coconut did their "work" to the time I did mine. All it took to pull the colors out was a little effort. How could industrial machines not have well surpassed mine?!?! Bottom line: I'm calling another company to come do the job right because I wholeheartedly feel it hasn't been cleaned at all. And sanitization is my top priority here. Disheartening! The concerns: 1. The man that came was here for a very short time which was the first flag raised given the size of the space. 2. Finding all the carpet heavily saturated after he left. Expected to have it be a little damp, but this was WET! It took 2 1/2 days of fans blowing to dry it. 3. When I went to see if the marks were gone, I found at least 50% of them still there. 4. None of our furniture was protected. We've used other carpet cleaning services in the past and they put small squares of plastic under the legs of furniture. We moved out what we could before they came, but some things you just can't get out of the way. Such a small effort for something that makes a difference. I ended up doing this myself after he left. We have several vintage sewing machines in tables that could have been ruined otherwise.

Our windows were terrible. I think with the recent winds mixed rain, they were so bad I knew I had…read moreto find someone to clean them, even though it was December, I couldn't stand looking through them. Dirty2Clean showed up on time, was courteous, and did a fantastic job. I'll definitely use them again in the spring!! Thank you!!

I LOVE LOVE LOVE how clean they got my carpets. The customer service was beyond amazing! You get a…read morereal life person who totally understands and able to fit me quick on their schedule. Came right on a schedule. Will 100% use them again! Thank you thank you thank you so much!!!!!!!!! I was tired of being Cinderella on my hands n knees when I should have called you guys from the start. Thank you again!

Excellent job. Timely, attention to detail, and reasonable price. I appreciated the service in all…read morerespects. Thank you!

We selected Scott's based upon a number of very positive Yelp reviews...and their availability to…read morecome do our upstairs carpets and stairs leading to our basement. Randy arrived on time on 18 APR and proceeded to get to work on our carpets. And yes, we vacuumed the entire house before his arrival with our 35-year-old Kirby upright vacuum. We had him focus on the high-traffic areas of two bedrooms and one office as well as a main hallway, entrance-way, living room, family room, and the stairs to the basement. He pretreated the entire carpet with a spray and then got to work. He brought out what he called the "heavy artillery" as our carpet hasn't been cleaned really well since well before the passing of our senior Italian Greyhounds several years ago. The heavy artillery was an electric-powered rotary steam scrubber. Think of a small floor polisher with steam and vacuum! That did the trick, and after finishing, he gave the carpet a good rake to lift the pile. Note that this heavy artillery is NOT gentle to the pile, but it does clean well! Oh, and he arrived with what seemed like a brand new van and a gasoline-engine-powered steam pressure generator. It looked factory fresh! Randy took care of the stairs by hand using an attachment and took his time getting it done right. Also, this rotary scrubber leaves a more than expected amount of water in the carpet...necessitating open windows for several days to properly dry the clean carpet. Word to the wise. All in all, Five Stars for great service, a technician who really knows his stuff, was pleasant to chat with, and did all this for us for $375. We're very pleased, and we'll have Scott's back again someday--and not wait as long.

Very good responsive service for a reasonable price. Great job! I would hire them again.read more

Josh and his assistant did an amazing job on our carpets! They were affordable and fast! They also…read morecame the same day! I highly recommend them to anyone in their area! Josh Kreitzer

Pleasant workers, very clean carpet. Fast. They came on time. We plan to use them again.read more

Very good fast and reliable service. Will definitely use again!! The whole staff was friendly and…read moreefficient

What a through and delightful man! Thank you Zac. He appears to be a"jack of all trades". but he is…read morea master of them all. Working alone in his own business, he is also responsible for the results 35 years and it shows!

I have used Z & H for years. Zach is amazing! I have pets and he has been able to clean any stain…read moreI have had! I have recommended him to all my friends and family!