I'm currently staying here, and so far, the front desk has been great. The valet staff are…read moreincredibly kind; I've found myself chatting with them for about half an hour. I really appreciate people who are open to conversation. I'm sure they know who I am now. I've only been here for a few days, but the hotel also offers breakfast in the morning. The kitchen staff worker is wonderful; you can tell she loves her job. She'll randomly come out and offer special items that aren't part of the free breakfast. She even baked a huge tray of cookies and started offering them to the hotel guests in the lobby. I'll be back next week, and I'm sure the experience will be just as wonderful as my first week.

Just nasty. I wonder if the ceo would sleep in this bed. We are Gold Elite members and we were…read moregiven an ADA room that smelled like a convalescent hospital in there. There were paper towels shoved in the A/C vents. Not a good look for Marriott members

Really cute hotel with friendly and helpful staff. We didn't bring a car, so avoided any parking…read moreissues and relied on Lyft. The immediate neighborhood isn't exactly charming and has some issues with homelessness and trash, but we never felt unsafe walking to coffee shops and restaurants nearby. Inside the hotel compound, there are nice courtyard areas accessible to guests only, and also a rooftop heated pool which was cool to use at night. Also used the downstairs restaurant which was ok, but noisy because they were only serving food in the small bar section, while the adjacent restaurant was unavailable even during daytime hours. Special event, perhaps?

Great hotels with good location and easy to shop in San Francisco. They have outdoor pool and happy…read moreservice staffs, definitely a 5 stars!

My business works with Marin Valet on a weekly basis, and I can't rave about them enough. Having…read moretheir support with valet parking is always a joy; they are swift, reliable, and professional. Saman leads an excellent team. Each person respects our facilities and those we serve, while providing exceptional service to our clients. They treat our clients with the same high standards that we ourselves uphold, which is great because as valet, they're sometimes the first face people see at our business. Marin Valet offers a tremendous amount of support with a positive attitude and genuine care. We're very lucky to work with such a skilled valet team.

I had an unexpectedly emotional visit to Fernwood Cemetery this past Sunday (March 16) after the…read morepassing of my mother, and I cannot say enough about the kindness I experienced from Victor (I believe this was his name), one of the valet attendants with Marin Valet. I arrived under less-than-ideal circumstances -- it was a busy day with services happening, and I was dressed casually in hiking clothes, feeling a bit out of place and overwhelmed. Victor immediately met me with respect, compassion, and genuine kindness. Without hesitation, he went out of his way to help me navigate the situation and made what could have been a stressful experience feel manageable and supported. It's rare to encounter someone who leads with such empathy, especially in a role where it's not necessarily expected. Victor's professionalism and humanity truly stood out, and I'm incredibly grateful for his help during a difficult moment. Marin Valet is lucky to have him. Thank you, Victor.

Was charged twice and after a dozen exchanges with manager, claiming it would be fixed and was not…read more Horrible and unethical.

Extremely disappointing experience. Booked this company for a limo wine tour to Napa. They dropped…read morea group of my friends off at the first winery and never returned. Only explanation was a text saying the car broke down, really? No assistance to help the group find alternative transportation and the car had a bunch of our personal belongings still in it. There were zero efforts made to get our items back to us and zero efforts to help us get to the next winery or to help us get back home to SF ~ 2 hours. When trying to reach the owner of the company for any explanation or apology we were unsuccessful until the next day where the owner simply replied, "I'm out of town will talk to you tomorrow" - WTF! When we finally got ahold of him he was rude, unapologetic and definitely wanted little to do with us. In the end we have a suspicion that the van never really broke down but that they found a better/high paying opportunity instead. Who knows. All we do know is we were never refunded. Our personal items were not returned to us until the NEXT DAY leaving us without purses, coats ect, and to top it off the owner threatened to charge us for the one hour of service they did provide. Very unprofessional with little regard for the customer. It's very clear to us that this company and its owner cares little for their customers and is trying to make a quick buck any way they can. Needless to say we will not ever be recommending this company to any of our friends and family and we will be reporting them to the better business bureau. All they had to do was apologize and work with us to find a solution but in the end they preferred to screw their clients over. Too bad.

I've used the valet at SF Marriott on a handful of times now. I keep receiving great service. Yes,…read morebased off of other yelpers and reviewers in the SF Marriott yelp page, their service can be slow. If you're going to be picking up your call, just hit the convenient button on your in room phone and by the time you make your way down there, your car will be ready. I've used valet services where I've taken a glance at my mileage before and after I drop off and pick up my car. The guys here seem very reasonable, and don't drive my car far off across the city to some shady lot. They just upped their pricing! BOOO!!! It is now over $50 dollars to park your car here overnight. Goodness! But I guess it is SF..... The staff here are friendly and courteous, although it does take some time for them to print out a receipt for my expense report. In general, it is one of the better valet services I've encountered and used. They also are cool enough to let me keep my car parked there for awhile after I check out since it is a "24 hour" fee! So I can go shopping at Westfield for a couple of hours before getting my car! :)

One of the best valet service I've seen in my entire valet parking experience. The valets are so…read morepolite, courteous, and on top of the things. I don't even know where to begin. The service itself is impeccable, check in was excellent, upon arrival the valets opened our doors immediate and asked if we needed assistant with luggage, then we got the whole shin dig. We were escorted into the Marriott, hand the valet started up a great small conversation to the front desk. For the check out, i had called down for my car, and when i was down in the Porte Cochere, my vehicle was on the driveway waiting for me. The valets greeted me in a timely manner had my luggage all loaded up and even washed my windows for me! You can surely trust this valet service, very different from any other valet service I've used. Nothing like you seen on CNBC LOL.

We recently stayed at San Francisco Marriott Fisherman's Wharf, and unfortunately, we would not…read morechoose to stay here again. The only standout feature is the location. Being close to Fisherman's Wharf and Pier 39 is convenient -- but honestly, we would rather stay somewhere more reasonably priced and take public transportation to sightseeing spots next time. The overall cost felt wildly disproportionate to the quality. There is a $35 "destination fee" (which came out to about $40 per night with tax), $75 per night for parking, a paid Wi-Fi service plan, and a $300 automatic credit hold for incidentals. There is also no room service. On top of that, the hotel restaurant prices compete with top-tier restaurants in the area, yet the food quality was mid-tier at best. Service was inconsistent. Some staff members were wonderful -- Rexi at valet truly made our day and deserves recognition -- while others came across as almost rude. That inconsistency made the stay feel even less aligned with the premium pricing. For what you pay, the experience simply doesn't justify the cost. We would not recommend staying here.

Amazing that I haven't reviewed this place in all the times I have stayed here. I swear I have…read more Yelp probably deleted it. LOL! Anyways, I stay here almost all the time I am in San Fran. Rooms are nice clean and recently renovated. Bar is decent with great food. Has a Gym. Best of all it is located just walking to almost everything at Fisherman's Wharf including the ferris wheel, Girradelli square, and many great restaurants.

We were in the area for an event and decided to grab a room for the night. My guy went all out and…read morebooked us the two-bedroom suite, which ended up being such a great call. The room was huge! It had a cute little kitchen setup with a dining table, a comfy corner couch in the living area, and two separate bedrooms, which made it feel more like an apartment than a hotel. One room had a queen bed, a good-sized closet with wired shelving, and a super spacious bathroom with the sink area outside the bathroom, always a win when you're trying to get ready without fighting over space. The second bedroom had a king bed, its own walk-in shower, and the same setup with the sink outside the bathroom and open to the room, which made it super easy to multitask (aka watch TV while doing my makeup). The space overall was clean, functional, and comfortable. But my biggest complaint? That awful showerhead. It was grimy, leaking, and had the weakest water pressure. Definitely a letdown in an otherwise great room.... especially when a good shower is one of my top hotel priorities. The bathroom had the potential to be a vibe, but the shower situation totally killed it.

We had an extended stay here for work. The big feature is that they allow pets -- both dogs and…read morecats to stay, which was a big plus for us! The staff were always very friendly and accommodating. There were a couple of times we had a lot of clarifying questions and they never made us feel like we were annoying them. Even when we checked out, I double checked the pet fee after having paid and left already. They had accidentally overcharged me, as I had stayed for less time than the price I had paid. I called them up to inquire about it, and they were able to resolve the issue and refunded me the difference. Overall, the hotel was pretty clean for accommodating pets. I think this hotel seems to have a lot of smells from food that people bring it or of cleaning products. Even in our room, it seemed the room held on to smells for a long time, and despite having the air circulating or the window open, it was hard to get rid of the scents. It also seems other reviewers have mentioned some bedbug or other creepy crawly concerns, but we did not see any for the whole month we were there. We had a studio sort of room, so it was a large space that included the bed, a small living room with the couch, dining table, and kitchenette. The kitchenette includes a microwave that also can be an oven, an electric stove, and a nice sized refrigerator. They include the basic utensils for eating and cooking, bowls, plates, cups, mugs, pans, pots, colander. There is a coffee maker, as well. They provide you with dishwashing soap but it is not of great quality as it doesn't bubble. There is no sponge they provide to wash your dishes. They do have some dishwasher detergent for the dishwasher they also have in the unit. It seems they do not do room service unless you specifically request/schedule for it. It's probably because they have pets and they need you to have your pet out of the room when they service it. Parking is free, and they provide you with a parking pass to leave on your dashboard. They have a 24/7 gym with a few key equipment, including 2 ellipticals, 1 stationary bike, 1 non-functioning Peloton bike, 3 treadmills, bench for weights, back extension. They have wipes to clean the equipment, a water jug, and towels for your convenience. There is complimentary breakfast. It starts at 6:30 am on the weekdays, 7 am on the weekends. They have someone making custom ready-to-order omelets. They have the standard coffee and tea (coffee runs out pretty quickly in the morning since this is a busy hotel for working guets), scrambled eggs (one plain, one with veggies), sausage or bacon, potatoes, fruit, cereal, oatmeal, breads. There is a bar with a happy hour as well, but they do not have a sit-down restaurant here. Fortunately, there are many restaurants close by in Downtown Pleasant Hill. Other amenities include meeting rooms, a pool, basketball court. Overall, it was a pretty solid experience at Hyatt House!

My friends and I have been calling Luis for party buses around San Francisco for a couple years and…read morehave always been pleased with the service. Luis is reliable and makes sure the bus ride is one of the best parts of the night! He's always excited to see us and I can tell he's having fun on the bus too - he's in no rush to make us get off if we're in the middle of a song and having fun. I can recall one time I left my bus on the jacket. I called Luis and he drove back to the bar to drop it off with me. He really cares about his customers and making sure we have a good time. I highly recommend their service for pre-planned or or last minute party buses around San Francisco.

Luis and Bryan has always made it a priority to ensure the customers have a safe and awesome time…read more Also provides the best pricing for party bus rentals.