Another save by Straight Shooter. A shower head was double threaded and leaking. They came out,…read morediagnosed, got new shower head to match and replaced pipe with threads. All in the same morning. Excellent work!

$410 for less than 1 hour to replace a broken garbage disposal unit that we supplied. Before the…read moretechnician arrived, we took everything out from under the sink to make the installation go smoother. Spoke with Steve (the owner) today. He was most cordial and apologetic for the manner in which the bill for our service was handled. We discussed their rates and I was offered a partial refund, which I accepted. Imagine my surprise when I arrived at their offices to pick up the check, Steve insisted on a full refund, apologized again and indicated the technician was new at the time of service and has since learned the proper way to do business per their company policy. Suffice to say, I will contact them again for any further plumbing needs.

I've owned/managed rental properties for 45 years and know good service when I see it. Brett is…read moreoutstanding. Prompt & Prepared: He arrived the next day with a truck fully stocked for any job. Highly Skilled: He fixed a tricky tankless water heater leak, replaced a faucet, installed a Frost-Free hydrant, and tuned up my water softener. Professional: Fast, efficient, reasonably priced, and offers easy online invoicing. I highly recommend Brett!

He provided the quote and did not detour from it. Service was rapid and expertly done. Quality was…read morewonderful. Great job!

This was the first company to get back to me and set up an appt. Tech rolled in on time and ready…read moreto go. He was friendly and professional. He seemed knowledgeable and answered my questions. A good place to go and set up an appt to find out how much a replacement and installation will cost me.

Use someone else! Long story short - I hired Trademark mechanical to install a large garage / shop…read moreheater i had purchased. First they pressured me to buy the same unit from them for 4x the cost I paid for it. I obviously said no and just paid them for time and labor to install. They installed the unit crooked on my ceiling, they damaged the brand new unit marring the side and corner, they then proceeded to bring the gas line into my garage at the wrong location so i now have an ugly pipe running along the side of my house that wouldn't have been necessary if they had taken the time to measure and use their eyes, and finally they decided to not seal / paint the exterior piping so now it is rusted. I tend to be a fairly accommodating customer so even though I paid ~$2,600 for this poor service I chose to just be grateful for a working shop heater, paid them and let the annoying elements go, that is until today. I noticed after nearly 2 years (they were supposed to have this inspected as part of the $2600 and they never did or this would have been caught - which is technically illegal) that they had failed to properly install the venting for the 125k BTU unit (very large) and as a result the exhaust was coming into my shop. I called them to ask them to remedy the issue, and they informed me that they would be more than happy to charge me for a visit, and then charge me additionally for a repair. I think it is insane that a "professional" company feels they can do sub-par work, damage peoples personal property, perform an install that leaves the customer open to carbon monoxide exposure, and then feel no obligation to do anything about it. My family, friends, and I will NEVER use Trademark again, and I would certainly suggest you find someone else to spend your hard earned month with.

Unable to fix a dripping faucet that dripped after they installed it, despite three separate…read moreattempts. They do NOT guarantee their work, and they took zero accountability for their failure to provide a basic plumbing service. The only reason I am not taking them to small claims court is because the amount I would be able to sue for doesn't justify the cost and effort associated with making the claim. I would avoid this unscrupulous business--you won't regret waiting for one of the more reputable options.

Chris is professional and does high quality work. I would recommend this company to anyone that…read moreneeds plumbing work.

Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

I wasn't expecting them to come on the same day I called. Very prompt, and did a good honest job…read more I was given their names from a trusted developer friend. So yes, don't hesitate to use them, they are reputable and fair.

I have used aqua plumbing multiple times in the past 9 years with good customer service until now…read more They installed a brand new well pressure tank with an admittedly faulty part. When the part failed, I was charged $354.00 to replace the part that was faulty. I asked for an adjustment and there was none given. I'm very disappointed and will not be using them in the future. Although the part was a factory defective part, I feel that there should have been a significant discount for replacing it since the original work was expensive as well.

We had a very sudden, and large job that required our sewer line to be redone. This all happened…read moreright around the holidays which made for extra stress. Chris was quick to come out and give me a fair bid on the job. The estimate was very thorough and included all labor and parts with breakdown of pricing. He gave me a few options, and he was able to save me as much money as he could. When it came to work, the technicians were fast and respectful of the home, kids, and dogs. The total work of replacement was about 2 1/2 days. The warranty for work and parts is more than fair. As I already said, this happened about 2 days before Christmas, and our family was at max levels of stress during this time. Chris was willing to be flexible with my payment schedule, and he was always available to answer my phone call and answer any questions for me during this stressful time.

Highly recommend Mr.Rooter to anyone. Chris is a solid dude and you can tell he cares and values…read morethe quality of the work and services he provides.

Our AC unit decided to call it quits right as another wave of 100 degree weather came into our…read moreregion. We called and left a message late Thursday night, tried again Friday morning and Pro1 was to our place before 11am, AC fixed before noon and we were back to cooling down our house as the heat moved in. We highly recommend this company to come out and service your ac and heating units. They are timely, break down the issue in a way you can understand, and are quick to repair any issue.

So... cool story. Nick, from Pro1 installed our first central AC unit back in April of 2019 at our…read morehouse in CDA. Little did we know, we'd be moving to Hayden in 2020, into a house with.... No central AC. LOL. So nearly one year to the day we had Pro1 do another install for us. They were great again. I'm extremely happy with the results. Hopefully this will be our forever home, and these new system installs won't be a yearly tradition for us going forward. Thanks Pro1 for another great install.

Poor customer service they don't stand behind their work. Multiple repairs for leaks spent over…read more$2000 and they want to charge me an additional $2500 for the original repair that failed again. Horrible experience they really try to rip yo off if you did not purchase the system from them. The repair guy told me the system was a lemon and I should replace it. It's brand new and has a leak in the line set. Why would I replace the system if I have a leak in the line set. I would not recommend them to anyone.

I had been without heat for over a week as no one in Libby, where I live, had time to help me. I…read morecalled AGE Heating and Cooling as a last resort. They were wonderful!! they returned my call in a timely manner and were super polite and helpful on the phone. They let me know upfront, that they would be charging me from when they left Sagle. That was ok with me because at least someone was coming to help me out! Andy was very respectful and helpful. He had me back up and running within an hour and a half. I highly recommend Andy and his company