No response to customer feedback. Substandard holsters. There's better on the market besides these. They are a bit overpriced. Desantis for example. read more

Terrible customer service, and the owner is an outright liar. I tried to cancel my order bc it was taking too long. The owner marked the holster "shipped" on Friday. After questioning it not moving from Friday to Monday, I asked that he cancel my order since it had clearly not shipped. Even stated in the email "I'll be extremely disappointed if you ship it after my refund request". What do you know!! 7 hours after my email, he managed to ship it. I've not even receive the holster yet, but the owner completely ruined it for me, even if it's the best holster ever. Now I'm sure I'll get to ship it back on my dime. I bet he "didn't see the email...", even though every email prior to me asking for a refund was responded to within 10 mins. The owner is a fraud. read more

I have both their Hinge and Comfort Holsters. They are the great fitting and very concealable, The main reason for this review is their customer service. I had trouble converting the hinge holster from IWB TO OWB. Send back to Clinger and the did the work for at no charge as well as mailing it back Recommend company 100% Great Company read more

Happy to have run across these folks while searching for a Christmas present for my spouse. First of all, I got ahead of myself and ordered the wrong holster. I immediately emailed customer service to advise them of my error and they wrote back promptly with assurances they would make a note on my order to change it. My order arrived promptly and I confirmed there was indeed a hand written note on my order form/packing slip crossing out the incorrect model and a note to mail me the appropriate version for my application and it was correct! Excellent customer service excellent communication and a quality product as well 5/5 would absolutely recommend and would without hesitation do business with these fantastic folks again! read more

Holster is nice but they don't have a phone number. Email only. Makes it difficult when there are problems.

I meet the guy that represents the place at Van Buren Days in downtown. He had a booth. He said come on down we'll make you a holster. I call and a women says we aren't taking custom orders. I don't know but I'll order from someone else. read more

Email is the only customer service they have. No contact forms, no phone number, no chat, nothing. So, I've sent 3 emails over several weeks and haven't gotten one response. Now I'm outside the return window. Won't be returning for another purchase. read more

this has got to be the worst place to order anything from, they send you a email that your order was shipped and how to track it. but you can't track it and when you ask them why they tell you that not all orders can be tracked so they can keep cost down. what a crock, they charged 7.00 to ship a pocket holster!!! that twice what other charge!! read more