Have done business with Mr Mays for over 40 years. John and his family are consummate…read moreprofessionals. We travel 1200 miles to do business with the store.

I stopped in to get a quote on a repair.They gave me an honest appraisal of my piece but I ended up…read morebuying another piece of jewelry instead.I liked that it was a family business and the family actually works there!They obviously know their stuff and the mom wrapped my wife's gift very nicely.What I really appreciated about all of them is that they didn't act snobby or turn their noses up to my piece I wanted fixed.Very kind and professional,I will definitely be a repeat customer!

I went to have my watch battery replaced and they were incredible and had incredible prices.read more

When our local jewelry store closed we needed to find a new jeweler. A friend recommended Creative…read moreJewelry. We have been a customer there for several years now and have had wonderful experiences. They are kind, helpful, and professional in all aspects....selling, resizing, etc. Highly recommend Creative Jewelry. -Van M

Exquisite quality selections. Superb customer service. One-of-a-kind jewelry designs…read more Trust-worthy. I purchased my wife's wedding ring at Newton's July 2016, a custom design by Kelly and his team, Gary and Richard in particular! We went through several design changes to accommodate the stones and sizing, assuring long-term stability with the ring and maximum radiance of the stones - just awesome result! Don't be fooled by low-cost competitors... one gets what they pay for. Checkout Newton's and then decide.

From the owner: Founded in 1914, Newton's Jewelers has been a respected source for fine jewelry and exquisite gifts.read more

The Smith Jewelry and Living is an amazing store. They have a great selection of gifts, home…read moregoods, gourmet cooking supplies, and jewelry. Every time I go into the store, they have new items to browse through. Gift wrapping is included for no additional charge, and delivery can be arranged for local residents. I highly recommend you checking out The Smith.

From the owner: We have a large selection of gifts and fine jewelry, we also offer a registry program. Gift…read morewrapping is always offered free of charge to our customers.

I shop in the mall often and the staff of this store is really fantastic. They always greet me…read moreimmediately and try to help me even after I tell them I am just looking, when most other jewelery stores in the mall immediately ignore you after those words. I have bought tons of jewelery here and had many items repaired. I am always more than satisfied everytime because their customer service is excellent. Thanks for treating me so well even though I spend so much time just looking.

Typically I buy from Zales bc of their customer service and friendly attitudes, but for whatever…read morereason, I found myself in Rogers Jewelers that day trying to purchase a ring. I would have purchased one that day had the employee who helped me not been so rude. Her name was Courtney and she repeatedly spoke to me as if I were a peon. She kept raising her voice every time I would ask her a question as if I were bothering her or I was an idiot for asking.   I kept my cool during the whole ordeal even thought I felt like crying. Even after I left the store I felt sick to my stomach even into the night.I kept waiting for the manager of the store to intervene to rectify the situation since he was only a few feet away watching the events unfold but to no avail. I, myself had managed a similar store in the same mall for nearly 7 years and was dumbfounded that any employer would allow an employee to speak to a customer the way they spoke to me. I refused to go back to the store because of their awful customer service.

To my knowledge, there is only one Asian jewelry store. I don't really shop around for jewelry so I…read morecannot really comment on price. However, I feel that it is worthwhile to note that this family owned and operated jewelry store caters well to the Vietnamese, Laotion, and Chinese population in the area. The owners speak the three said languages well enough to help the majority of the Fort Smith Asian population along with their shopping experience.

LOVE LOVE LOVE this store! Maria is AMAZING!! Great service and wonderful selection. Wish I had one…read moreat home.