I would have to say that the lady at the front is rudenice. She wants to lecture me about having…read morenot brought the insurance card that my provider told me just to bring the Paperwork didn't ask me for no identification from me or my daughter's date of birth Or anything of me. but wanted to lecture me about not bringing an insurance card Because I have insurance with two different numbers never coming back here again

Want to acknowledge and thank my fellow Yelper that gave a detailed report on this location. It is…read morea hidden gem! Everything about this CPL lab is awesome! Wish I had gotten the phlebotomist name ‍ She is here at 2:30pm on October 23, 2023. I made an appointment online. Arrived at the lab and there is a laptop at checkin. I simply checked in w my appointment code, answered generic questions, sat down and was called back a couple of minutes later. The phlebotomist is the receptionist as well. She called me right back and I sat down to get my blood drawn. She found my vein very quickly and got to work. I didn't even feel her stick! Didn't even need a wrap, not one drop of blood after she removed the gauze. She's amazing, professional, caring and a vein whisperer

They want a perfect child who will not misbehave and they can just show some flash cards and can…read morebill insurance to get the money. What is missing here?? Compassion Willingness to make a difference in our child's life Acceptance. Kids on spectrum need love and acceptance in the first place, this place can't give you that.............

I had a wonderful experience with Kelly Frye at Speech and Occupational Therapy of North Texas and…read morehighly recommend her as an OT / Feeding therapist. When I had a hard time finding someone who could take my 8-month year old son for feeding therapy, Kelly got us on her schedule. She was a huge relief during a stressful time. Over the next several months, Kelly worked with him weekly on both OT exercises and helping him improve his muscle structure in his mouth to learn to chew his food rather than thrust it out of his mouth (which you can imagine is very stressful for a baby starting solids). She was a calming and reassuring presence each week. She taught me exercises and techniques to use at home between sessions and was always available if I had questions or concerns (I haven't experienced that amazing level of support anywhere else for either of my children when they've needed medical care). She would send me details on what to bring for each session which made me feel confident too. She was flexible with which location we held our sessions which helped this working mother be able to get her son to the appointments. Thanks to Kelly's expertise we made huge strides and helped get my son back on track with his eating and be able to add more and more foods into his meals. I am so grateful for our experience working with Kelly. Now that we've finished our therapy program all I can say is that I miss seeing and working with her each week. Highly recommend Kelly!

This review is based solely off of my experience trying to schedule a speech pathology assessment…read morefor my daughter. In mid December I called (during the business day) and had to leave a voicemail. My call was returned the next day by a nice woman. She explained that she would verify my insurance benefits and then schedule an appointment for my daughter. She called back a couple of days later after verifying benefits and told me that my insurance covered nothing until my deductible and out of pocket had been met, so essentially I'll be private paying. I told her that was fine. We agreed to schedule an appointment after the first of the year instead of trying to squeeze it in the week of Christmas. She said she would call back after January 1 and schedule us. Since I hadn't heard back from them I called today, January 5 and tried to schedule an appointment. I spoke to a really rude man. He would not schedule an appointment. He insisted insurance had to be verified again because it's a new calendar year, even though my insurance has not changed and I told him I would just private pay. He also told me they were unable to verify BlueCross BlueShield because of technical issues and could not tell me when those issues might be resolved. In the meantime he told me appointments were filling up quickly and I'll be added back to a waitlist. I'm really disappointed! I was not told insurance had to be verified AGAIN if I did not schedule an appointment in December. I was not told I could not schedule an appointment without verifying insurance again. Why do they need to verify insurance if I said I will private pay? Why won't they go ahead and schedule an appointment while they verify benefits? This place is a nightmare to deal with. They therapy might be great, but it's not worth dealing with their office.

Love this place! The whole place is about my. It and his best interests! They challenge him while…read moreplaying! All the therapists are just amazing!!! The staff really do go above and beyond what is expected of them! I have their personal cell info if I have any questions or if i don't want to talk on the phone! Who does that!?!?!?! PS I drive 40 minutes to get here! That's love!!!

Extremely educated people never seen so many mds in one place…read more Very friendly people who really know what they're talking about

Update: owner contacted me and tried to work w me on scheduling…read more Still lots of chaos around this issue. Had eval for client scheduled for this morning. When I called with question, was told it was moved to another random time that we could not make. I have the printed schedule with shows 10:00 am. They informed me that it was at 1:00 pm, a time we couldn't make. The therapists are very good, but getting in to see them is apparently not easy. They are understaffed.

Amazing therapists! They are so great with their patients! 5 STARS!…read more I would recommend 100% because of the speech therapist! Love their compassion!

My family worked with both Crista and Anna at Bliss and they were both terrific. My son liked…read moreworking with them, and they were great at proactively communicating periodic progress reports to me. Brenda Bliss is terrific at managing the team, and it's an extra bonus that they accept insurance AND give services on-site at school. Highly recommend Bliss Speech and Hearing!

Receptionist is extremely rude! No acknowledgement of you being in the office, had to know on door…read moreto get in. Technicians are not experienced at ALL for EEGs.

Dr. Tania (had to look at website to get his name, because he didn't bother to shake my hand,…read moreintroduce himself, or make eye contact ) Anyway doctor comes into room and starts asking questions. As I'm answering questions, doctor continues to talk over me, and constantly interrupting me. He tells me his going to have his nurse come in and do part one of the testing once nurse completes part one, he will come in and do the second part of the test. Nurse comes in sweet as can be, and does the test. She communicated each and every step as she is doing the testing. Nurse completed the test lets me know she going to let doctor know she's completed her portion of the test. Dr. Tania comes in and does part 2 of testing. After doctor completes part 2, he advices me that he's going to have his nurse come back in and do one more test. Both doctor and nurse come back in to room and doctor is explaining to nurse where the nerve they are looking for should be. At that moment I realize that was doctor was not listing to me prior to testing being done, I proceed to let doctor know again there is no nerve there is was surgically removed (surprised look on his face). Appointment is coming to an end and he tells me, I don't believe that you can't move your foot side to side, it's because of this (tells me what he believes issue is). Had Dr. Tania listened & reviewed my medical history, he would have seen that indeed I cannot move my foot from to side because there is hardware there that prevents me from doing so, bones have been fussed together. Doctor ask that I go to front desk to check out, as we both are walking out of the room doctor goes in to see his next patient. I go to front desk to check out, from desk staff advices that doctor has not completed his note and findings, I'm asked to have a seat as he completes his notes. 20 minutes later I go back up to front desk, and I'm told doctor is still working on report once again I'm asked to have a seat. I let them know that I can't wait any longer and I'll check the portal for report. I have been trying to get into portal with no success (I already have an account in portal) keeps telling me unable to locate account. I've tried calling, per usual no one answering the phone. For me this was a terrible experience that left me feeling as I wasted my time, I need to get a 2nd opinion, and a waste of money. I only gave a 1 star review because I could not post my review with giving a star rating. What wanted to give was 0 star review.