The service was superior from the moment I walked in the door of a comfortable, clean waiting…read morearea, I was guided to an exam room where care was immediate. My nurse technician was very caring and thorough. My doctor came in almost immediately after the exam concluded , and the same thoughtful care was administered. The doctor listened, asked questions, and gave very thorough instruction for my further care at home. I appreciate that I was treated not only with respect but with what felt like genuine care and concern for my wellbeing. I will be recommending Wylie Breeze to my family, friends and even strangers I happen to strike up a conversation with. This was the most comforting feeling when I was feeling so very ill.

Rosie & Ariana the MA 's there worst customer service very rude!! The doctor the was very helpfulread more

Highly recommend! The office was immaculate. Very minimal waiting and great quality of care. The…read morenurse and doctor were very nice.

Quick check in, great medical advice, high level of professionalism. Thank you for a good visit!read more

Download the Solv app and you can put yourself on the waitlist but walking in is also an option…read more Front desk friendliness/ helpfulness is average but all of their nurses are Above average. Sweet and playful with kids goes along way when they aren't feeling good. The doctors I have encountered have all taken their time and been very methodical with the exam and diagnosis. This approach does result in longer wait times than most urgent cares. The minute clinic is usually a lot faster for an ear infection or minor illness. The lobby wait time is usually less but the wait in the room can easily reach an hour. Salt in the wound is that they don't e-prescribe. After waiting 1.5 hours to drop off at the pharmacy and wait some more is a little exhausting.

We took our daughter to urgent care to be seen on 6/7/25, and when we arrived, we were third in…read moreline. A few more families came in after us--probably around five to seven kids total. The visit itself was fine, but what was frustrating is that we ended up being the very last ones seen, even though we were among the first to arrive. Everyone who came in after us was called ahead of us, and by the time we were finally seen, the waiting room was completely empty. It just didn't make any sense, and when we asked about it--politely--they didn't offer any explanation or try to address the situation. I'm really disappointed with how it was handled.

It's Christmas Eve... I had a medical issue that needed addressed tonight…read more I looked around and found Wylie ER open. I called and they said "Come on in." The entire team, including Dr. Z were friendly, fast, efficient, professional... Can't express enough how easy they made the entire process. They were informative and gave me the treatment needed and had me on my way in very little time. I would suggest these guys to anyone. Thank you Wylie ER. Not that I wanted to spend some of my Christmas Eve with you, but you made it the best it could be.

My initial dealings and therapy were great at the North Richland Hills, Texas location. I still…read morehave a good rapor with them. However since my release in Jan 2025 things with ATI have gone south. On 23 Mar 26, both my Medicare provider and I made an appointment as patient care thought PT would help in pain management. 8 pre-approved visits and then a Dr referral needed. 25 Mar, ATI canceled the appointment only to call and want to reschedule my original appointment for the 27th on the 27th. I didn't call back as I had a Dr appointment on the 31st and got the Dr referral. I then didn't go due to another medical issue. 10 Apr, I went into the NRH location and made an appointment for13 Apr. Today they canceled my appointment again only to call again to reschedule. I am tired of being a ping pong ball with an office that doesn't know its right from left. No personal or info changed. Richard Lilly Haltom City, Texas

Excellent providers! Dr Ayesha Khan is such a kind caring individual and it clearly comes across in…read moreher bedside manner. She takes the time to listen and evaluate the patient and goes the extra mile to make one feel completely at ease. Her diagnoses are spot on and she provides prudent and accurate care. The new Heal 360 clinic in Garland is a beautiful new facility with an exceptional staff under Normie as office manager. Normie is an absolute professional and a pleasure to speak to as well! She is very helpful and accommodating which makes a difference when seeking effective healthcare. Shahaan too at the Wylie location is very polite and accommodating. Overall, highly recommend both the Wylie and Garland locations for their compassionate care and professionalism!

In December 2024, I switched to Molina Health Insurance, only to be told his office didn't accept…read moreit. I then followed his office's recommendation and switched to UnitedHealthcare, but later learned they didn't accept that either. After switching again to BlueCross BlueShield HMO, I finally got an appointment. But Dr. Muhyiddin rushed through it, offering only a few minutes of his time. When I asked for a referral to an orthopedic specialist--required by my insurance--he dismissed my request and said he didn't have time. During a telehealth visit, his advice was vague, and he showed no interest in addressing my health concerns, despite me struggling with high cholesterol levels and other serious issues. I reached out multiple times, but my messages went unanswered, and my calls were ignored. As a Muslim, I am reminded of the verse from the Quran that says, "The believers are but brothers" (Quran 49:10). I trusted Dr. Muhyiddin as a brother, but instead, I was met with arrogance and neglect. It is deeply saddening to see someone, especially a Muslim doctor, forget the values of compassion and service. I watched as Dr. Muhyiddin became more successful and popular, but I also want to remind him that in the blink of an eye, Allah can change anyone's status. Allah is the one who gives, and He is the one who can take away. It's pride that blinds us to this truth, and I pray that Dr. Muhyiddin understands that no matter how high he rises, he can be humbled in an instant by Allah's will. The pride of ghurur can easily turn a person from the highest to the lowest in the blink of an eye, and I hope he reflects on this. For now, I will be seeking care elsewhere, from a doctor who listens, values his patients, and upholds the true essence of the medical oath to serve humanity. I pray that Allah guides Dr. Muhyiddin, holds him accountable for his actions, and removes the arrogance from his heart, for the sake of his own soul and those he serves." Best regards

As a healthcare administrator, I understand the importance of having friendly, knowledgeable,…read morehelpful staff at check-in. This place does not have that and is the reason we left before being seen this morning. My husband brought our daughter to have her wrist checked this morning and experienced what others on Yelp have reported, a rude receptionist who was unwilling to help. Do not come here...Make You Well less than 2 miles away on Renner is where we're taking our family's urgent care needs.

Poor front office experience- time to find another urgent care unfortunately - when you are unwell…read moreyou don't want people talking down at you not to you and demanding completion of registration again (repeat patient but new software) and then also demand the same information in person as well. I would have walked out if I was feeling even a little bit better

Totally not provider related. These providers have to do soooo much 'paperwork' and this is why all…read morethe appts take about an hour. They verify everything, scan but then have to type in your insurance info. ask reparative questions and type and type. It's nice that you can hold a place on line but we weren't seen until an hour after our 'appt' time. 25 mins in and still haven't anything significant happen. Sigh. It could be worse. At least you can shop while you wait.

I made a 12:50p appointment for the Clinic down the street at 78 and Bunker Hill; however, it was…read moreclosed when I arrived there due to inclement weather/power outage. I looked at my app and saw the appt was at this 544 Wylie location. Drove there while trying to get in touch with them to tell them of my delay. As I walked by an open door on the left, "I'm (name) and I'm checking in now." I checked in at 1:10. After waiting 10 minutes, the door on the right opened up and the NP came out to tell me that she could not see me because she had patients calls to make. I asked her, "Are patient calls more important than seeing a patient who is here now?" She said I could come back at 2:50 and walked back in her office. I walked to the open door and told the tech the NP couldn't see me because she had to make patient calls. The tech said that she probably had to do Teledoc calls, to which I commented - so, she double-booked? I asked the tech (?) for the name of the NP. She said she didn't know. I told her she must know and she replied, "Martin." I asked for the first name and she wouldn't tell me. I asked for her name and she said she didn't have to tell me! Her badge was turned around. I knocked on the NP door and asked her her full name. Her badge was turned around as well. She hesitated, but gave me her name. I told her and the tech that it was ridiculous to not give me their names and that I'd be sending this info on to a regional manager. The tech hollered out, "You're the one who came in here with an attitude!" Wow - I went in to be seen and was told that phone calls were more important than my being seen. No one else was in the waiting area, and their lunch was at 2p. What a terribly rude experience. Never again.

Urgent Care?? I don't think so. Showed up at 8 when they showed to open at 8. Someone came to…read morethe door and said their provider was late and they couldn't open now but it wouldn't be long. Waited around another 15 minutes when they came out and said they would not open until 9. Wasn't so concerned about myself but there was a man with his son that needed attention. Doesn't appear to be a place you can count on.

If I could give a negative review, I would. DO NOT GO HERE! They do not care about patients they…read moreare only out for money. I called to make sure they did the serivce I needed and was told absolutely, just come in and we will get you taken care of. However, after arriving and paying my co-pay, when they called me back I was told no one could go back with me, (one person my husband), really the patient can't have 1 support person with them??? (first RED flag). Then the nurse who took me back was very rude and and acted like I was a waste of her time. Then the DR. came in took a quick look, maybe like 2 seconds, and stated we can't do that( the exact thing I ask if they did on the phone before coming) you will need an ENT or go to ER if this continues. Really??? I called knowing exactly what I needed and was told oh yes we can do that!! NO THAT'S A LIE!!!!! I was told I would not be charged my co-pay as they were unable to treat me and yet they charged and when I called for a manager, I was told she would call me back as she was on vacation and would return the following week. Well, 3 1/2 weeks later NO PHONE CALL. NO REFUND for the amount they say would not be charged to begin with, and now I getting the runaround. , They lie about the services they provide, steal money after stating you won't be charged, and avoid contacting you when you request a manager. This is the worst place, I would die before stepping foot into this place ever.

I went here today for a nasty sinus infection that also caused an ear infection. The staff is is so…read morenice, and so friendly and helpful. They have TVs in every room and even kids size chairs in the waiting room. I was seen within 10 minutes of getting here. What really impressed me is how much they listened and took my needs into account. As a nursing mother, some treatment paths are not ideal, and they were happy to direct a course of treatment that wouldn't interfere with my breastfeeding. Dr Imani and the nurses really listen and care about their patients. I will be back the next time someone in my family feels ill. I can't recommend enough; this was a truly positive experience despite my not feeling well. Great job!

Very baddddddd experience they are very lazy just want to pull in the patients as much as they can…read morethey just put them on hold for more than 1hour and 15 mins they were not clear on call if they already have online booked patients from 9;40 to 11am but they didn't say that I even asked them if it will take too much time just let me know I can go somewhere else but they said no we are free u just come in we have just one patient you can come

I love leaving good reviews when good care is received!…read more First of all, I scheduled this visit as a sick visit because my ears were throbbing all night, I'm new to this office and wasn't too sure, but when I walked in, the atmosphere was very friendly and well taken care of. They gave me an iPad to check in and do forms, which I love because my hands hurt too and to write most of the time. The process was very straightforward and easy to do! The gentleman upfront was very nice even when they got busy he was still attentive, the nurse in the back was very sweet and friendly, and the doctor was as well. Dr.Livengood explained everything very well and offered a steroid injection to help. Overall, I had a very good experience, not to mention I was seen in a very timely matter and didn't wait 3 hours to be seen! I'm impressed and definitely will be considering making this my primary care doctor!

EXCELLENT CARE AND ATTENTION FROM MEDICAL STAFF!!! Went in for a possibly dislocated thumb…read more Dr. Livengood was OUTSTANDING! Truly listened and expressed genuine concern while calculated / methodical in her diagnosis. Even offered references to a hand surgeon thereafter. Glad to have found this GEM in the Plano / Richardson area. Wait wasn't too long either! HIGHLY recommend this location, very happy with my overall experience!