GO TO HIGHLAND OR CHRITUS. DO NOT WASTE YOUR TIME!!! If I could give this place negative stars I…read morewould. Worst medical care my spouse and I have ever received. The lead ER Doctor is heartless and extremely rude to everyone, including the staff. I even asked a nurse, "is he always that rude?" And answered with a resounding "YES" and other medical staff have confirmed that he is extremely unprofessional and his bedside manner is TRASH. And this man LEADS the whole department of the ER. His name is Dr. Jacobsen. I hope if this man gets sick that no one treats him as poorly as he treats his patients. I have been to this hospital a few times. We thought "surely they cant be this terrible everytime we have an emergency" But I was completely wrong. Once I had a kidney stone and horrible pain with a migraine, and they sent me away saying it was GI issues and "just a headache". Once, I've been up there with a completely torn ACL, they called it a sprain, wrapped it and sent me home. Another time, my spouse was sent from urgent care to the ER and they said it was "just anxiety" when she ended up needing emergent care from a different hospital. She was insulted by the doctor about her mental health and it brought her to tears. We both have rare diseases that require heavy monitoring. The Willis knighton system knows nothing about rare diseases, so if you have one, again, do not go to this place. They won't do anything for you. They seem like their medical care is 20 years behind all other surrounding hospitals. The nurses and imaging staff are the only people who are nice, but they can only do what the doctors say. So in the end you get subpar medical care in the emergency room. There are good primary care doctors and specialists in the Willis knighton system, but god forbid my family have an emergency we will not be going here. And for some if could be the difference between life and death. Take care of your family, go to another hospital

There was a moment in time where Hubs was in a questionable place. He spent his fair share of days…read moreon floors 4 and 6. The staff was accommodating and mostly friendly. I know it can be difficult to maintain a chipper attitude in a hospital. But his caretakers seemed to be pleasant enough when they visited his space. My one complaint would be that despite the giant sign above his head indicating that he is hard of hearing, they all come in insisting on whispering.

My uncle recently tried going here and they refused to see him as a patient…read more First, they asked which insurance he had (you know, because their money is far more important than the patients health). He told them Medicare. If doctors actually cared the first question would be what kind of problem are you experiencing? But, no, it's "what insurance do you have"? Then they asked which doctor he wanted to see. He told them one of the men I forget which one. They then told him that, sorry, only one of our doctors is accepting Medicare. Oh, that's brilliant. Why doesn't it say that on the list of insurance that you accept? Next to Medicare it should say Dr. So and so only. The rest are more concerned about their money than actually helping you which is why they don't accept Medicare because that cuts into their paycheck. Well, Medicare is all he has. He's disabled and on disability. Like millions of other people who worked all their lives this is all he has now and this place won't give him the time of day. Then they asked which medication he's already taking. He told them. They placed him on hold and came back and told him that due to the fact that he's already taking controlled substances they can't accept him as a patient. What!?! These "controlled substances" he's already taking are prescriptions from another doctor and have nothing to do with this place. He was looking for a family doctor to help him with everything else, like when he's sick, not the medicine he is already getting elsewhere for other reasons. Any medicine prescribed by a doctor is a controlled substance. That's why you have to go to a doctor to get it. So if you're seeing a separate doctor for specialized reasons but still need a family doctor for basic reasons don't bother with these money-hungry jerks. This is absolutely outrageous. None of these charlatans should be allowed to call themselves doctors. All they care about is their money, not you. If you're poor, don't have good insurance or any insurance, disabled, on Medicare, already getting medicine from another doctor, etc, don't even bother calling this place. All they care about is their money. They don't care if you die.

This doctors office refused to take me as a patient because, and I quote, "we aren't comfortable…read morewith" the laws and regulations around prescribing an ADD medication I've taken for over 20 years (we recently moved to SP and I am seeking a care provider). Those laws? They require them to buy a roll of regulation paper to write prescriptions (I know, because I've taken it for two decades). I offered to take a test or whatever was needed to prove/make them comfortable with my diagnosis, which has been updated in the last 2 years, and they were still super sketchy about it. What kind of doctors office is not comfortable with maintaining basic adherence to drug laws and regulations enough to write a prescription for a very straightforward and diagnosed need? If they are not keeping up with basic laws and regulations in this area you can bet they are not modernizing in other ways as well. Stay away from these people. What an incredibly sketchy practice.

My wife has had issues for a bit, the PA was was dismissive and over talked the entire time, had…read morethat shut up look on her face the entire time had already decided she was getting a scope before she even walked in the room, this is the problem with all doctors they bill you or insurance for stuff you may or not need, just like how your family doctor in most cases is nothing more than a referral system to a specialist to make the hospital chain more money

They appear to mostly have their stuff together. My first visit was handled professionally. The…read morewait in the lobby was minimal. I had no complaints. My second visit was less so. Needed a CT scan and the equipment was broken. I waited (while fasting) while they figured out what they could do. Turns out- nothing. They ultimately had to reschedule. So fasting AGAIN 6 days later. This time the equipment was working. The wait in the lobby was 15 minutes past my schedule time. The tech was friendly, efficient and I was walking out 15 minutes later. I guess I recommend. But honestly, no body wants to have to see the folks here. Stay healthy my friends, and avoid the need to visit these folks.

Awesome staff!! They treated me so well during a tough…read moreillness and did it so professionally. The visit was quick and painless. I took a chance coming here after a doctor at an urgent care only diagnosed 1/3 of my major issues then gave me the wrong medicine. At Healthcare Express I saw Dr. Bricker and he was so friendly and excited to do his job. He knew EXACTLY what I needed. After suffering from a throat, ear and sinus infection for four days he gave me two injections and penicillin. I was feeling 80% better within hours!! Very knowledgeable man with great morals and more than 25 years of experience. He puts the patients health first. I would recommend he and his staff to anyone who needs medical attention!

I arrived at the Shreveport location at 7:15pm (Friday) this evening and was surprised to find the…read moredoors locked. I reviewed the hrs posted on the door and saw a few receptionist sitting at the desk watching me. After one last tug on the door and a quick check of the time on my phone I retreated back to my car disappointed and still SICK. The hrs posted are very misleading.

I rate urgent care 5 stars if I could give them 20 stars I would..The whole staff treats you like…read morefamily and the doctor is amazing he takes time to listen to what's going on with his patients..Very respectful..I recommend this Urgent Care to the community..Good choice, great people..I'm Dorothy Wortham and will.choose Urgent Care anytime

Best Urgent Care in Shreveport! I had been sick for a week with no sign of getting well. My own…read moreinternist will not prescribe anything for a virus. I understand this, however, a steroid shot will give you a boost to give your body a chance to heal itself. I decided to go to UrgentCare of Louisiana one week after I became ill and 4 days of laringitus and just not feeling better. Dr. Anisha Turner is the BEST! She took tests and found I had Strep Throat. Not only did she give me a steroid shot, she prescribed me FIVE other meds that kicked in immediately and by that night I was 50% better and the next day I was 80% back to my healthy self. THANK YOU DR. TURNER! RECOMMEND HIGHLY!!!!! Great staff, treated with respect and clean facility!

They will try to kill you as they did me while I was in-patient and withheld my meds for 3 days…read moreuntil I got dressed and said im going AMA. Then the meds that "don't exist" magically appeared. I filled out a patient satisfaction survey on 7JUL26. Mostly negative comments were an honest assessment by myself and my wife (30 years Registered Nurse). For two days now I've been receiving calls from suicide prevention counselors claiming I'm suicidal. (I'm not). Clearly retribution for an honest survey.

Went to the emergency room last Monday and from the front desk to the nurse, doctor and X-ray…read moretechnicians all were very helpful. Thank you. Rafael Requena ret msgt air force

very polite and professional staff. very quiet and clean office. my doctor has a great bedside…read moremanner. the check-in process is very smooth. the checkout process is very smooth. great parking. great location.