We just love Dr. Gretchen Petterway. She's not only a wonderful pediatrician, she speaks life into her patients, give them positive affirmations, and encourage them to be the best that they can be!! read more

Got referred by my sister-in-law! Abundance of parking spaces, kind staff, not much of a wait time. We love Dr. Ritch! He works so well with my baby, is very thorough and informative about my questions as a first time mom. I also like how conservative his treatment approach is. I highly recommend Mid City Peds! read more

I absolutely love all doctors we have seen! However, Nurse Susie was extremely rude to me on the phone. I am a first time mom and my 11 month has Covid. I'm very nervous and am trying to do my best to get him better. She's probably a good nurse, but I shouldn't be made to feel stupid or like I'm irritating her when I call with questions. This is very disheartening to me. I realize it's a tough time for all medical professionals right now, but it is for me as well. read more

Dr. Cush-John is probably the best, friendliest doctor I've ever encountered. She is amazing with our 9-month-old. She was in our hospital room evaluating our new baby within an hour of her birth. Since then, she has taken excellent care of our baby. She oohs and ahhs over her at every visit and always spends a good amount of time talking to us and making sure all of our first-time parent questions are answered. She gives practical advice and draws on her experience not only as a pediatrician, but as a mom herself. She is very thorough and patient and we leave happy and assured every time we have an appointment. We will use her as our pediatrician for as long as possible! read more

Dr Ritch has been taking care of my son since birth! We have been coming here for over 10 years. There never a long wait. The facility is always clean, children friendly movies playing and FREE wifi! You couldn't ask for more! To top it all off they are open 7 days a week. Saturday and Sunday short hours for sick children only.. I've referred two of my sisters and they love it here too! read more

I've been going here since I was a young child. Even when I moved down to Baton Rouge I would make time to come up to Shreveport and get checked out. They do everything for you: insured, uninsured, shots, check ups, infant check ups. The only down side is that it costs money. Unless you have insurance... but then there is still a copayment... So... it's a good place for children from 0-18. read more

Took my 9 year old very sick son in today and was told they would not see him. When my husband asked why they wouldn't tell him. I called and spoke to their office manager "who refused to give me her name". She said because I was rude and irritated with their office staff at the last appointment. I said you dropped my children because I got upset for having to wait three hours for an appointment?! She said yes and we sent you a letter. I never received a letter! We have been coming for 9 years and you won't see a sick child! So I asked the office manager "I'm not allowed to be irritated because I showed up early for an appointment and it took three hours?" She said no. I asked to speak to someone above her and she laughed at me, she laughed! I had her on speaker and have multiple witnesses. She said that no one was going to call me and that the doctors always believe their staff over patients or family. So I said "my three children were dropped because your personal option was I was rude and then you reported it to Dr. Haynie, and she dropped my children." She said yes and hung up on me. Here is my last review post they took down a few weeks ago. A discussion could have avoided all of this. Hope my son is ok since now we have no choice but to take him to a quick care. read more

It's very sad that I have to leave a bad review on an establishment my family has used for generations. If I have a scheduled appointment why should I have to wait 40-50 minutes after the appointment time to be called back, just to be sat in a suffocating room for another 50-60 minutes before seeing a pediatrician for 5 minutes. People make appointments because they have to take off work!!! I have had conversations with the staff and a pediatrician about this. They said well with COVID..... stop right there it's been like this for the past ten years I've been coming here. Didn't use to be so bad when Haynie jr worked here but now it gets worse with every visit. If you can't keep your appointments you shouldn't schedule so many people. I'm looking for another pediatrician, and I'm telling everyone I know be prepared to spend 3-4 hours for a 5 minute appointment. Ridiculous, y'all should be ashamed. read more

I am happy with the care we get here. I am not happy that on more than one occasion they have 'misplaced' our paperwork, resulting in us not being seen for over an hour as other non-scheduled patients came and left before we were ever seen (on more than one occasion). Absolutely maddening. read more