I would give Clinton Commons zero stars if I could.
1. Sidewalks are not promptly or properly maintained in the wintertime. My 90-year-old father fell down on one of the sidewalks. When he justifiably complained to the manager, identified as S. Strahle on the company's website (clintoncommons.com), that the sidewalks were not being suitably cleared, she replied "that's not our top priority." Really? Properly clearing sidewalks should be a top priority at a facility where walkers, wheelchairs, and scooters are used.
2. Apparently my father was not the only resident to voice concerns and complaints, because a while back all the residents received a notice stating they should stop complaining!
3. The facility's website states under "Activities and Events" that it provides free transportation to doctor's appointments. That is not true.
4. Meals are available to residents for a charge - $14 per dinner at the time of this review. Unfortunately residents sometimes miss dinner because the facility has a habit of loaning out its dining room. As a result, residents (some with poor memories) have to keep track of the time change or miss their dinner. Because Clinton Commons bills itself as a "luxury senior retirement community," its focus should be on meeting the needs of its seniors, not outside groups.
5. If the above examples are not enough reasons to stay clear of this place, consider this: When your loved ones move out they are told not to return to visit their friends! How insensitive. Recently my father did return to visit a friend. The very next day Ms. S. Strahle phoned him to say that he was seen at the facility, and if he was seen there again she would call the police! My parents never missed a rent payment, their security deposit was returned in full when they moved out (so obviously the apartment was left in good condition), and they also received good references for their next apartment. Why then, would an office manager treat her past residents so poorly? My guess is that she does not want former residents spreading the word to current residents about better senior living options. This place has so much potential if it was better managed. read more