Had someone come out to give me a quote for electrical work at my business. Got tons of requests to…read moreleave a positive review. Never received the written quote. Another company came out and they charged less to do the job than Mr Sparky charged for the quote!

On 10/8, Mr. Sparky's technician provided me with a bid for $3,550, which required extensive demo…read morework thru my garage drywall & basement ceiling/drilling thru a wall, just to get my electric range working. He recommended I contact Mr. S's sister co./Ben Franklin, so a plumber could find & suggest running a gas line to my range, & he said they'd be able to see his notes. I paid $139 for this visit. His own notes are factually incorrect. The invoice even says "DIAGNOSTIC AFTER HOURS" and Mr. Sparky's technician failed to correctly diagnose the issue, so I didn't get what they charged me for. On 10/9, the Ben Franklin plumber came for 5 minutes, said there wasn't a simpler or cheaper option thru a gas line & left with another $139. On 10/10, Bryant HVAC& Electric came by: the Bryant technician fixed the issue in 45 minutes, for $225 TOTAL. The real problem was that I needed a new junction box installed where the existing Wadsworth panel was. My electric range immediately started working. I am horrified by how Mr. Sparky tried to scam me, & got me to pay another $139 after-hours fee to profit a sister co. If this isn't a scam preying on single, female, minority homeowners, then it is EXTREME incompetence. I have shared my experiences and the e-invoices with my male colleagues & friends, they're all shocked but their unanimous opinion is "I think Mr. Sparky tried to take advantage of you because you're a woman." I have instant messaged, completed a survey, and called requesting refunds for BOTH fees of $139. I have the invoices from Sparky, B.F. and Bryant documenting how dishonest Sparky was/corroborating the vastly different work scopes & costs. NO RESPONSE FROM MR. SPARKY CINCINNATI, probably bc this is how they "train" their people: To price-gauge, mislead and lie. It absolutely chills me to the bone that I was going to have so much damage to my garage and basement and be out almost $4k for THE WRONG DIAGNOSIS. I feel like I need to share these invoices and warn others of how BAD my experience was. Absolutely awful, AVOID MR. SPARKY CINCINNATI AT ALL COST. Mr. Sparky shouldn't get to avoid accountability or neglect its duty to its customers by hiding behind anonymity.