It was my second time in the office and they seemed very welcoming. They have a good range of…read morelending services and seem to have a very practical approach to lending, which is rare in this day and age.

2011 - Todd Bierschwale refused to give me $75's out of each of my kids accounts for stock show…read morechickens without my husbands permission even though I'm the one that opened the account. They assumed I was divorced, I never corrected them because it just made them look that much more ignorant. It's none of their business either way! If we weren't worried about each others names being on the account, why should they??!! 2021 - Todd Bierschwale refused to allow my daughter to withdraw her savings without her dads permission. My daughter is 20 years old. This is NOT a dual signature account and does not require two people to deposit or withdraw. He wouldn't give her all of her funds, but he did take the time to tell my daughter what happened ten years ago when I refused to sign a typed up letter that they created for me to sign. We told her dad about it today after we left and he has no clue why they act this way. Awful service, awful rules that are implemented based off of town rumors. DO NOT DO BUSINESS HERE! And do not sign their impromptu "required" letters that go against the original contract. You CAN'T tell two adult women that they can't take money out of their own account!!! Ten years and still the same crap. Thanks for reading, Christy Deike October 14, 2021

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!