the person who answered the phone barely knew the value of anything or the price they would buy it…read moreat even tho i explained it complete utter waist of my time don't even call this place

A great store with many different vinyl records, CDs and cassette tapes. when I went there the…read moreprices were really low which was great. and when I got the my CD of master of puppets by metalica the checkout was really fast.

My family and I stopped in over the weekend. We went to the farmers market then walked over, as we…read morehad family in town and wanted to walk around the loop. There's, of course a HUGE collection of records. We bought a couple records during this visit. It seems the price points are average. My daughter also found a cd and a cute notepad that we bought as well. There was a good amount of people inside the store too. But it never felt crowded.

Rather than shop, I came here to potentially sell my CDs. While it is cool to see a revival of…read morevinyl and CDs, I am not trying to buy MORE electronics! I came in and was directed to a separate counter for selling products. The nice, helpful staffer took my name and number and told me they would call me in 10-20 minutes. I expected them to look it over while I was present, but asking me to wait a while looking over the selections was fine. I went to run an errand and received a call sooner than expected. They were able to use some CDs and offered me $12 cash OR $15 store credit. I chose cash. It was a nice exchange. The 2nd time I came I was not so lucky but it's fine. There were quite a few people there both times. I did not get any pics inside, but the new location is quite convenient, just a walk-in on Wabash. I have not purchased anything, but in addition to music, they have posters and pins.

Selection of used DVD's is amazing. They have a small selection of vinyl records. Employees and…read morepoint of sale is all the way in the back of the store. If you need help you must go to the back of the store to get help. Employees are busy with buy back and preparing merchandise to put on shelf. Record prices seemed high and DVD's were reasonably priced.

The best retro Gaming store ever. Easy to find what I was looking for and the staff was helpful and…read morenice.

The service here is usually overall good. But this older white female employee was quite rude after…read morea misunderstanding. For an establishment that's focused on counterculture their values sure are conservative.

Chicago Records has always been a local favorite for me since I was a kid. Still is. Good staff…read more Special orders not a prob. This is a tough business in the digital age. Support them.

Jim the owner is great. He always makes me feel at home since I've been coming here over the past…read moremonth. Prices are fair and the selection is vast. Lots of oldies and reissues too. I have yet to dive into the CD's. Definitely check him out.

Stopped here after dining at Grindhouse Cafe. There's so many cool records here! Over on the left…read moreside of the store are the $3 bin and the $10 bin (these records have plastic covers). On the right side are the more popular records that range from $20+ (also have plastic covers) and the CD selection. The guy that owns the store is very friendly. He was telling me that he has been at the location for about 8-9 years. What's really nice is that he looks at each record and cleaned them on this cool machine. Made the records look like new! Thank you so much, sir! I'll definitely be back soon!

"You spin me round like a record baby, left round left round..." That was a few lyrics changed up a…read morelittle from a band called Dead or Alive. My nephew wanted to check out this record store in Plainville (Chicago suburbs). It's a cool shop especially for collectors. There are amazing imports from various countries. There are all genres to be found from decades past to today (Ie. Taylor Swift and other current artists.) There are records, cassettes, CD, and even 8 track tapes! You can even purchase some artist related merch like t-shirts. If you don't have a record player, I believe I saw one for sale in the front. Our fam was welcomed into the store by someone working on the sales floor. Great visit (all the way from California!) and great vibes. Left 'Round is 4 stars!

Love me a good old fashion record store. Lots of music to sort through in CD, Vinyl, 45's and 7"…read more New and Used. John the owner is a nice man, helpful, knowledgable and personable. Have been a customer now for six months or more with no signs of slowing down. Thanks John, love the store and collection! Larry Rehmann

Good selection of blurays and 4K discs, but expensive. I've gone 3 or 4 times to confirm. Every…read moreused disc I looked at could be found on Amazon new for the same, or in some cases even lower price. When I asked if they were flexible on pricing, the best they could do was $1 off, which in some cases was still more expensive than buying them new ones Amazon. And none of the discs were for any recent movies. I was looking at stuff from the 50s, 60s and 80s. No special ecitions, steelbooks, etc.

HUGE record lot to dig through, but meticulously price so it'll be hard to find a deal. They do…read morehave a $2 cheapo bin but hard to find anything there. Still, this place has a ton of things to dig through for any media arts fan, too much for 1 day

I stumbled upon this record shop by accident last week (right by the Lansing airport) and was kind…read moreof taken aback. I have no idea how long they've been in business, but this place is a must considering how few record shops there are in the south suburbs. They have an extensive selection of LPs as well as used audio equipment. I had my eye on a few uncommon (but not super-rare) records and found them within minutes. Unfortunately, they were all $10 each, which is higher than I've seen anywhere else. I'm not an expert on record stores, so maybe that's not crazy, but I was a little shocked how many records were in the $7.50 to $10 range given their conditions. (There are also $3 and $5 records, but not as many.) $6 each for CDs is also pretty insane. So I'm docking them one star in that regard. Part of the charm of a record store is the crusty employees who are more than willing to give their opinion on what you listen to, regardless of if you've asked for it. Rest assured, the lady working there was pleased to tell me she hated one of my favorite bands. That ticked me off, but she does know her stuff and happily offered some suggestions of bands I might like that I've never heard of.

Bought a beautiful vintage Philips turntable from Illiana Music listed on Reverb. This was at the…read moreend of February, 2020. The turntable arrived a later... ..but was completely destroyed, because the heavily weighted platter had not been secured, was easily able to lift off the half inch tall spindle, and acted as a wrecking ball to demolish the tone arm, snapped off the tone arm rest, cracked the stylus, broke off the needle, inflicted massive gauges in the top platform off the turntable, and was able to damage mechanical components to the point of rendering it a total loss. My loss of well over $100 was not great.. ...but much more sad was that a beautiful, 50 year old piece of classic hi-fi history had survived graciously for decades.. ...only to be senselessly demolished because of a simple lack of effort (and respect) to pack securely. All turntables have a provision to allow you to lock the springs, remove the platter and place it under the cabinet to prevent this damage. Very simple and takes all of 2 minutes. The shipping box had no damage... ..it's just that during handling, if not held perfectly still at all times, the platter will lift and freely bounce around inside the dust cover... ..and the platter is nearly 75% of the entire turntable's weigh and will easily bulldoze anything it can reach... ..and it certainly did just that. I wrote Illiana Music about the total destruction immediately, then several more times with no response. In May (3 months later) I finally received a response that the owner had a death in the family and someone else had been handling selling and shipping. As much as I can relate to loss of family, Illiana Music had no problem taking my money but not taken responsibility for their neglect and failure to deliver what I paid for... ..have they made any effort to compensate my total loss of money I gave them. I've written twice since, it is now going on 4 months, no further response and I've lost well over $100.. due to Illiana Music's complete negligence, zero customer service, zero responsibility for losses because of their poor service, and totally ignoring my communication. Hate to say it but.... WHATEVER YOU DO, ***STAY AWAY FROM ILLIANA MUSIC... FAR AWAY!***

Don't sell your stuff to these people unless you're truly desperate. I went in to sell a large…read moreamount of movies and retro games and was told it would be a few hours to go through everything. That wasn't a problem. I asked if there would be an itemized list to show what I'd get paid for the items and the employee said that there would be a large printout showing this. After 3 hours they finally finished and there was no list like they said. I couldn't get a straight answer on what I would be getting paid for the items individually. The selling process should be more transparent. I was in a rush since it was only supposed to take an hour and a half. The sell prices are worse than game stop. I would never go there again. Definitely some shady business practices

One of the laziest groups of employees I've encountered works at this Disc Replay location. I…read morecouldn't find a specific item, so I asked a male employee for assistance. Instead of actually checking, he led me to a section that I already knew was incorrect. I went along with it briefly to give him the benefit of the doubt, but it quickly became clear he wasn't interested in helping. Without making any effort to search or verify, he simply said they didn't have the item. He then brought over another employee who immediately backed him up rather than attempting to locate the item or provide any real assistance. This was a stark contrast to my past experiences at the Orland Park location, where employees were helpful, looked items up on their computers, and were able to locate plenty of what I was searching for. Unfortunately, the lack of effort and professionalism at this location has cost them a long-time customer. I will not be returning.

UPDATE: i went to the shop again to talk to sherry which was the mean employee and there was a new…read morelady there! she was the sweetest lady i have met her name was kathy i told her about it and she was so sweet and understanding and said she will talk to sherry because that was not okay wish every employee was this sweet! if you come here i recommend going on these days this is when kathy works wednesday thursday 4-7 saturday all day sunday 12-4 (old review) if i could rate this place zero stars i would‼‼ the lady who runs the store is so insanely rude, this was barely our second time in this shop we couldn't afford anything the first time unfortunately but this time i was in the shop with my boyfriend because i love antique and vintage items we were window shopping for the meantime to give him ideas of what to get me not kissing not hugging or anything we were in there for 30 minutes and keep in mind i was being very polite to her and smiling and i asked her what time they close and she said 7 and 20 minutes later she very confrontationally asked "i have to ask do you plan on staying till 7" which obviously not? and we went to the next section already uncomfortable seeing as she stares at us the entire time with a smug look on her face and 10 minutes later she went to us and while raising her voice said "okay you two out! youve done this to me before this isnt your place to be kissing and hugging get out now!" and i explained to her "we weren't doing anything" and she said "out now" and we left and im a sensitive person and that made me cry im a very polite person she had no reason to act that way towards us just because we are a young couple doesnt mean we are going to be kissing 24/7 i don't even allow public displays of affection she was very rude and fyi she never has customers its been over a month since i went before today and there was the exact same items as last time she only ever gets customers because of her slot machines. zero stars!!!

UPDATE: i went to the shop again to talk to sherry which was the mean employee and there was a new…read morelady there! she was the sweetest lady i have met her name was kathy i told her about it and she was so sweet and understanding and said she will talk to sherry because that was not okay wish every employee was this sweet! if you come here i recommend going on these days this is when kathy works wednesday thursday 4-7 saturday all day sunday 12-4 (old review) if i could rate this place zero stars i would‼‼ the lady who runs the store is so insanely rude, this was barely our second time in this shop we couldn't afford anything the first time unfortunately but this time i was in the shop with my girlfriend who loves antique and vintage items we were window shopping for the meantime to give me ideas of what to get her not kissing not hugging or anything we were in there for 30 minutes and keep in mind my girlfriend was being very polite to her and smiling and she asked her what time they close and she said 7 and 20 minutes later she very confrontationally asked "i have to ask do you plan on staying till 7" which obviously not? and we went to the next section already uncomfortable seeing as she stares at us the entire time with a smug look on her face and 10 minutes later she went to us and while raising her voice said "okay you two out! youve done this to me before this isnt your place to be kissing and hugging get out now!" and my girlfriend explained to her "we weren't doing anything" and she said "out now" and we left and and my girlfriend is a sensitive person and that made her cry shes a very polite person she had no reason to act that way towards us just because we are a young couple doesnt mean we are going to be kissing 24/7 my girlfriend doesn't even allow public displays of affection the lady was very rude and fyi she never has customers its been over a month since i went before today and there was the exact same items as last time she only ever gets customers because of her slot machines. zero stars!!!