As far as secondhand stores go, this is a good one. I've purchased items and sold items (mine and my daughter's) at this location. The selection is typical of a secondhand store, with some items looking better than others - but I actually snagged a really cute white sweater recently (Express brand) that fit perfectly and was in great shape. Many of the items still have the tags on them. Yes, I did see a few items that weren't in such nice shape but that's to be expected at a secondhand store, things do sneak by. I've also had good luck selling here. The items I've had success selling include handbags I'm not using (hello, pandemic... I don't go anywhere anymore LOL), my daughter's clothing that she's grown out of and is still in nice shape, and some of my clothing as well. No, you're not going to get top dollar for your items, but that needs to be expected. If you have an item that you have a certain dollar amount in mind for, try Facebook Marketplace or an app - but of course, you might be waiting a while (or forever). For quick cash and decluttering nice items, this is the place to go. If you're in the area, check it out! The people who work there are also nice which is refreshing as compared to some of the other secondhand stores in the area. read more

They practically pay nothing for all the quality clothes that I brought there. It cost me more in gasoline to get there, and they only paid me $24.00 for all the beautiful jeans and handbags I brought to them. read more

I brought in designer men's jeans and new lululemon pants and I was offered $7this place is a joke . Mind u they resell the items u give them for 10x more than what u were offered. read more

Awful. Asian lady with short hair is RUDE. sent in 2 bags and they didn't even look through them my clothes were still in order at the bottom that I left them in. Unfriendly. The other Asian lady with long hair is SO NICE I love her but the other one needs to fix her attitude. Will never be coming here ever again. Next time ACTUALLY LOOK THROUGH MY BAGS AND DON'T LIE. read more

Found a couple of things, not a bad store and plenty of women's clothes. But honestly just not much in terms of good prices or options in general. I feel like it could be a lot better. That being said I was trying decide between 3 and four stars and ended up with 4 because I think people should really shop loved and vintage clothes in general rather than more pollution put out into the world and waste from clothing manufacturers, not to mention child labor read more

It's not bad. Selling clothing to them, I won't try that anymore. The offer I received about 2 months ago on a large bag of Nike hoodie, tees, never worn Puma sneakers & Diesel, Lucky Brand jeans was bit of an insult, I decided to hold on to it and try and sell this a different way. (In all fairness, Platos Closet, other thrift/consignment shops are like this as well.) Buying items here, you can find some pretty decent clothing - good brand names, even lightly used big name brand, high end sneakers/shoes. read more

I hesitate to share this review because I want to keep it a secret! I found this place on a whim, and I'm SO happy I did! There are several consignment and thrift shops in this area, and all of them are nice, but this one is my favorite! I was on the hunt for MONTHS for the perfect pair of black boots for the winter, and I uncovered a pair of like-new, real leather, black Clark boots for $30. I've worn them almost every day since I bought I them in December. If you're looking for a high quality, name brand handbag without breaking the bank, this is where you need to go! Coach, Kate Spade, LV - they have a huge variety of great purses. I scored a really nice grey Michael Kors bag for $80. I've gotten so many compliments! Needless to say, they have a quality selection. The store itself can feel a little overwhelming. There's just so much stuff for such a small space. The upside is the prices are awesome, the selection and quality is great, and there is a nice variety in styles, brands, and sizes. I feel the stuff in this store is catered to a larger range of women than, say, Plato's closet. As a fluffier girl, I found way more variety in items my size. You can sign up for their text alerts! I only get maybe 2-4 a month, but they have insights on hours, sales, and specials. This is my new favorite store! read more

Im moving and needed to get rid of some things...I didnt really know what to expect because I have never tried to sell any of my possessions before-usually I just donate-but this time I had some pricer clothing items that were rarely worn that I wanted to see if I could get some money for it before just donating. The owner and the 2 staff members were really friendly and told me that the wait was about 25 minutes to get my things evaluated. I saw on the sheet I signed that all clothes not picked up within 24 hours are donated, which seems fair to me. I didn't mind the wait and the shop was pretty lively, with 5-10 customers in at a time. Closet exchange ended up buying 90% of the garments/shoes that I brought, and on the racks I found 2 J crew men dress shirts that costed me $22 total (with 10% off for using the money I had just made off them). I took home $30 cash which I am pleased about. For those interested in selling their items-they take in season, lightly or unworn clothing, purchased within the last 2 years. They do sell designer brands and handbags, as well as "mall brands" like BR, GAP, American Eagle, Express etc. read more

Came her to sell clothes and was a little disappointed by what they gave me. I bought in one huge trash bag, and they ended up taking only 12 items. They only offered me about $27 for everything. Some of their pricing was reasonable. $2 for something old from Forever 21 was okay with me, but $4 for something practically brand new from Abercrombie/VS felt like a rip off. I sold it to them anyways because I really needed to get rid of my clothes, but I feel like they could've offered a little more. Also, I'm not sure who decides what to buy, because they did miss some gems from Urban Outfitters, rarely worn distressed white denim shorts, and new cardigans!! Their loss! Haha Everyone is complaining about the smell, but hello??? Have you never been to a thrift store before? It smells like that in all of them!! Most of the clothes they are selling aren't really in style, but you can find some good stuff if you really take the time to look. They have a whole rack of Free People items. I caught sight of some price tags, some things seemed to be a little overpriced to me for a secondhand shop. Extra star because their staff is so friendly and soft spoken! Also, dropping off stuff to sell is easy. Just fill out a form, come back in 45 min., and they have everything laid out for you to see on the receipt. Music selection on point! read more

Closet Exchange - Price breakdown of how much they gave me for each item! Most things were either brand new with tags or worn twice/brand new without tag. - Thrift Stores Near Me - Abington, Pennsylvania

Oh, and to add to my previous review citing the childish rudeness I encountered, a number of their items had obvious stains right on the front or on the collar... YET they were priced at $26.00. Caveat emptor. read more

When the closet exchange first opened it was AMAZING ! I used to go there on a weekly basis to check out their goods. I also took a lot of my things in there to sell. Again when they first opened, they were awesome about buying things from me / others I know. Then things changed and it was quite bizarre the stuff they would pass up. Really nice, brand name, like new things they would pass over like they were rags and MAYBE buy one non-impressive thing you had to offer. Word of advice.. Think about what you're selling before you agree to it. If they're not offering you much (ex: I took a brand new $120 pair of shoes in there once and they offered me something like $8 for them .. Keep your stuff and sell it on eBay or something to get your money's worth) I just stopped in there a week or so ago after not being there for maybe a year. I am always surprised that the owner and other girl that works there always remember who I am and ask how I'm doing with XYZ .. Blows me away that they remember ! That makes a nice impression and keeps me going back. Although their selection seems to be declining, I still got some cool stuff when I was there. It's the thrill of the hunt! read more

The equivalent of a junk yard for clothing. Mostly extremely worn out forever 21 or holister clothing close to the price it would have been to buy new in the store. I went in to buy a pair of heels for an event and was shocked at how dirty and worn out every pair of shoes were. I also had a bag of designer items in excellent condition,all very valuable and desirable items I had brought to try and sell. They were rude and took forever. When I was finally called over to see what they picked from my items,the only two items they took were two coach bags. One in perfect condition and the other brand new $200 in the box with the certificate and bag,tissue paper and all and she goes "ten dollars for both bags" no thank you. This place is a dump to buy and a horrible experience to sell. read more

I'd love to review this place and be a fan... but I can't. I took a TON of stuff there to "exchange" and they barely took anything (I think they gave me a total of $24). Now, I know that they can only take things they are going to sell etc etc, BUT I'll just tell you that I had some very good designer bags and they insisted on only giving me $25 for the trade in. NOT COOL. I suggest thinking careful about what you take over there.... Seems to me they are very picky. Their selection is quite large but I didn't find anything that I thought was a real steal. I walked out with one American Eagle long sleeve t-shirt that is decent, but surely not worth the $10 I paid for it. Needless to say I was very disappointed. I do have to say that the staff was very friendly and understanding. The only reason I'd ever consider going back is because they were so nice. I recommend checking this place out... you may find a few cool things... but do not expect to be blown away... sorry. read more

I can't speak to the clothing they sell here as I only sold them clothes. I went in with a bag full of nice clothes - Loft, Urban Outfitters, Gap, Free People, etc. They took 3 things and gave me $12. When I went in to drop off my clothes they never even looked at me and just had me fill out a piece of paper and didn't say anything to me. When I went back to pick up my clothes, the girl helping me was on the phone and I heard her say "Sorry I'm at my job" like she was taking a personal call while dealing with me. Super unprofessional. Overall, not very nice or attentive people working here and they pay nothing for your clothes. I'm hoping to find somewhere that will pay more. read more

In perusing the other reviews for this business, I'm glad to see I'm not alone in my disappointment. Today was my first visit to the store as well as my first time bringing in clothing to sell. In the past, I have visited a Plato's Closet (a similar business model) so I chose the items I brought carefully- name brand shoes and clothing I had only worn literally once (maybe twice). I brought in basic colors- no crazy patterns or off beat trendy shit, etc. I also brought a bag full of CDs just to see what would happen. As it would happen, they only accepted a few CDs and gave me my two bags of clothing back, saying it "looked too worn and faded." I'm curious if perhaps my clothes wore themselves out while sitting in my dresser drawer? So- as stacey b. wrote, I would agree that their standards for purchasing is really out of whack. While they went through my stuff, I walked around the store and was in disbelief at the random crap they HAD accumulated- a trippy paisley button up straight from the 70s, a patchwork sweater akin to what my grandmother wears, an obviously fake louis vuitton bag, shiny satin shorts, etc. etc. etc. I might go back another day and see if perhaps the staff's "keen eye for today's fashion trends" have changed. read more

I haven't actually shopped here yet, although the store looks well stocked. They stop buying at 6:30pm , which I did not notice posted anywhere. It would have been nice to know ahead of time so that I didn't waste my time gathering my items and traveling there. I think that they should at least allow you to drop your clothing off to be reviewed the next day. Working a 9-5 job makes it difficult to get there in time and is pretty inconvenient. read more

Kind of a joke! You can find a good buy - but you REALLY have to look - like how you rummage thru a flea market. Hence the 2 Stars - I scored a nice new pair of jeans once. Also - Their buying practices are extremely questionable... the sentiment was repeated by every person I came in earshot with. They seem to turn down brand name, like new merchandise - yes, I understand they only consign things that are in demand - but how can they turn down new things & keep the racks stocked with worn out junk?? They recently added a children's department- 1 walk thru & my daughters & I practically ran out. Old, worn , out of date, even smelly clothes. This was the perfect excuse to bring the bags of clothes my tween no longer wanted to Closet Exchange. I mean - they really need some nice inventory! If only they could see that as well... They hardly accepted anything & I honestly brought them good things. Justice, AE, Aero, Juicy,... Like new. I don't get it??? Might stop in at some point in the future hoping to get lucky & find a steal but in the meantime... I'll be driving by to the new WG Platos Closet. For the same price point I found their inventory much more impressive... read more

I sold my kids clothes and I was fine with what they gave me I'm actually happy that I can get something instead of nothing, and the best part is that the clothes is no longer in my house. A lot of people expect to get what they paid for but you have to understand it's used clothes and I wasn't upset or angry that they didn't take all of it, so my next stop was to donate the rest to the clothes bin. Owner is nice she's super sweet and the employees is also nice no complaints here. read more

This place is unbelievable. To sell things you have to be there at a certain time not specified online. And if you come later than that they will turn you away. Everytime I've made it in during that window all of my items have been rejected. Then looking though the racks are used crappy tank tops for $8. A lot of items are high priced even when they aren't designer labels. read more

"Kind of a joke!" - I second that. First off - it smells. Like a musty old thrift shop. That'd be fine, execpt I expect to pay thrift shop prices at that kind of place and their items are marked up. Also - I must second another comment on here which is that their buying practices are very questionable. They've repeatedly turned down new unused brand name clothing that i've taken in - yet the store is jam packed with old clearly worn and out-of-style items. I won't go in there ever again - save yourself a headache. read more

Wish I lived closer to this place. They have an amazing stash of clothes, shoes, purses, etc. they even have kids clothes too. Sure you won't get a lot of money for selling clothes but that is how they sell them for so cheap. read more

Looking to ONLY spend money with no return value for the clothes you bring in?? Then you've found the right place! If I could give this place 0 stars I would. To begin. It smells terrible. And has the few times I've gone. The workers (boss included) eat at the counter where you pay. For someone who has worked at 2 different consignment shops I also don't appreciate the lack of customer care, especially when trying to sell back clothes (name brand: MK, Polo, Fendi, Ect.). IF YOU (store managers) KNOW that you are not accepting any new inventory at the time WHY waste customers time by asking them to wait 30-60 minutes to be told the store isn't interested in any new inventory. Bottom line, there is no reason for customers to share their personal information (address included) for nothing in return. read more

Visited the closet exchange and had the best time (as a customer, not seller). They have amazing stock of current, fashionable, in season items, and many are brand new with tags. I spent a few hours in there and the ladies working today (Joy and Star) were incredibly kind, patient and accommodating. Will definitely be back. Thank you for the best shopping experience I've had in a long time! read more

I took 40 items to here, they didn't take even ONE thing. Told me that they don't want summer stuffs, but I took a bag of sweaters and jackets as well. Disappointed that I even called Uber to come. Wasting my time and $. read more

People who work there are nice but the clothes have gone downhill. They were better when they first opened.

I absolutely love the Closet Exchange, I go there on a weekly basis. The prices are definitely reasonable and the selection is awesome, I have very rarely walked out empty handed. The staff are AWESOME, they are always super friendly and brighten my day. They do buy clothing which is sweet but the price you get paid is widely varied. I once got paid $2 for unworn new shoes but another time got paid very fairly for just a few items. My friend found his favorite bomber jacket one time when I dragged him there, they do have stuff for guys! I LOVE the Closet Exchange! read more

The only reason you should sell to them is if you need money to buy drugs. Seriously that's how bad. I sold to them a few times and didn't really pay attention to what they were buying for (per piece). The last time i saw a receipt with a breakdown and took a pic. Again it was my fault for not paying attention. $2 for a pair of pants? $6 for an over coat that was $1100 new???? !$25 for an $1800 over coat (different one)???????? THIS IS ABOUT 1/3 to 1/4 OF WHAT THEIR COMPETITORS PAY I sell to plenty of other stores in same industry so it's not like these prices are standard. These people just gouging cuz they don't think we will look. If you need cash go to platos closet or buffalo exchange. I will never go to this place ever again Thx read more

This place is disgusting. I have no idea what they're criteria for buying your stuff is because everything there is gross and in really used condition but when they don't take your stuff (which is in excellent condition) because they say it's "dirty" that's insulting. Look around. Every shoe on the racks there has been worn MANY times. Do not waste your time, go to Buffalo Exchange instead. read more

DO NOT GIVE THIS STORE YOUR BUSINESS!! I went into Closet Exchange today with 5 pairs of American Eagle Jeans that my son wore. They were purchased jan 2010 and they were worn very little as my son had a growth spurt and they no longer fit him, These jeans were in excellent condition. The guy that works there said to me We have no use for these jeans they are more than two years old. I told the guy that he was crazy and that I paid 45 dollars for each pair of these jeans. While I was waiting for them to call on me I walked around the store and the stuff in there is junk. The jeans I bought in there were much nicer than what was on the rack. I guess they dont know good stuff when they see it. It clearly states on the website that they take American Eagles Jeans. That place will never see one dime of my money. read more

This place sucks! I'm not sure where they get clothes from to sell but they are very picky with what they buy. On 3 different occasions I've lugged clothes in bags or boxes and they have turned me away. Each and every time I've made sure it's clothes that's in season,along with stylish and they refuse to buy. If you have items to sell you're better off selling them on eBay or CL or catching customers outside. Tonight I had some items and in my way out I caught some girls that were coming in and they instead bought almost all my stuff. They didn't even end up going in the store. The owners of this place are obviously idiots because they could've made the business and more but instead they let me win over their customers. LMAO. THANKS CLOSET EXCHANGE! read more

This place is great there are more mature clothes available and tons of kids clothes and baby items like strollers and furniture I found more designer things here than in Plato's Closet. I got a better deal for my clothes too. read more

Horrible place. I brought in an authentic designer bag to sell because I saw they bought them. I was not expecting to walk away with a huge profit or anything; but they offered me $20!!! They were actually comparing my bag to another of the same designer and the one they were comparing it to was fake! So they are trying to pass off a fake bag for a real one! I hope no one is crazy enough to buy a designer bag from them. If it's too good to be true, it probably is! read more

Disappointed in selections and pricing of items. Thrift store items should not be priced so high or based on name brand. Items in bad condition were marked around $10. read more

They have a large selection of woman's clothing. Looking at the dress selection, the prices seem to be on average on par with going to a Target store. Some of the more "couture" brands I found up to $35. I'll be back if I am in the area. read more

I really enjoy shopping here, very friendly staff and always a great selection of clothes and shoes. You really can't beat the prices. If you bring in clothes to sell they will give you a discount towards clothes that you purchase that day. read more

I found the woman who waited on me rude, uninterested and dismissive. She wasn't at all interested and barely scanned what I brought in, claiming they have too much already. She just started walking away. You can be sure I will never step foot in your store again. read more

This store is so awesome. I make it a point to go there whenever I am visiting my sister. The employees that work there are so amazingly helpful and nice. The prices are great, and the selection is awesome. I am not sure I ever left empty-handed! read more

I've never sold clothes here so I can't comment about that, but the women's clothing selection is great. I wear size L-XL and sometimes have trouble finding anything cute at thrift/consignment stores but I found a TON of great stuff to try on. Prices were pretty decent, I ended up getting 8 items for $60 total. The girls working were super nice and helpful. Definitely will be coming back. read more

I visited this business when my 17year old son insisted that he must have "polo" shirts. After visiting Macys and the Polo outlet at Franklin Mills mall and spending a small fortune, I came yo Closet Exchange and was pleasantly surprised. They have many great brands like Polo, Aeropastale, IZod, Hollister, etc. Although you pay a good bit more than at a classic thrift store, the quality is far superior. I did not sell or "exchange" products, so I can not rate them on that experience. My son's girlfriend did mention to me that she has sold some of her name brand items at this location. She was disappointed in the amount of money she received when doing so. I then asked her if she was "finished"with her clothes. She told me she no longer wore them due to size etc. So basically, she got money for clothes she no longer wore, which I think is great. I usually donate my clothes, and other then the tax reciept, I do not get anything in return. read more

The staff was really nice but the place was dark and had a smell. I looked at all of the pics and becane excited to shop there, but I will only give two stars because the place did not look nothing like the pics online. They have some nice things but you really have to search, move things and search again for what you may want. The next thing was the owner clearly is trying to build her clients up by selling name brand items, which is fine but not everyone is not looking for name brand. Like myself I rather have quality clothing then someone elses name on my clothes. Quality does not always come in the form of a flashly label and that's my own persnal opinion. So, I rather shop else where at a place that have better items, that don't smell and withnice lighting so I can see what I am purchasing than a smelly crowded store. Hopedully the owner will read some of these reviews and make the needed changes because the store has potential:0) read more