We were visiting from out of state and one of our bikes had the chain come off and get stuck…read morebetween the cassette and the hub. The service department went above and beyond to help us. They were very knowledgeable. Would highly recommend.

This is a real bike shop! They have been around for a really long time. The owner and the staff are…read moreextremely knowledgeable and well-versed on all bikes. Their service department is outstanding. They carry a ton of parts and offer a lot of services. They were able to service my bike very quickly. Their prices are the best around. Don't go anywhere else you will waste time and money. High Gear Sorts is in my opinion, the only bike shop to go to for new bikes and we're getting your existing bike serviced.

I HIGHLY recommend Cecil Bay Trading Post; in fact, I will wait to purchase some items from there,…read morenext time I'm in the area, solely to be able to give them my business. Not only do they have a great selection of items but their prices are incredibly reasonable! Being one of the few places near Wilderness State Park, they could choose to take advantage of that - their prices indicate anything but that. Whether you're looking for ice, food, beer, camping gear or ice cream - they have it all! 10 out of 10 recommend.

Very handy stop not far from Wilderness State Park. Some basic groceries, firewood,…read morebeer/wine/liquor, pizza made fresh on the premises. Plus some camping gear and a surprising array of bike accessories and supplies. My only quibble was the the grocery line was a little too basic...couldn't find cold cereal aside from some small bags of highly sweetened kids' stuff. But other things we needed we found, including a baja hoodie for my wife at a great price. One of their pizzas is on the menu for our next trip up this way.

Cool little shop on Main Street in downtown at Ignace. Biggest selection of stormy Kroger's I've…read moreever seen. I finally got one this year. They sell higher end clothing and appear to be a rep for Kuhl!!!

Great collection of quality sports wear brands. I love good clothes so I highly recommend this…read morestore. Staff is helpful and nice too.

Not kid friendly. Will never shop or recommend this store to anyone. Shopping for souvenirs for my…read moredaughter 13 and my son 4 years old. I myself was looking for a cool hoodie. After about 5 minutes in the store and debating on what color hoodie to get I had already spoke to someone regarding pricing and style I wanted. The older gentlemen behind the counter yells across the store at my son as he was playing with a toy clearly within his reach, yelled don't break that. Put it back. It was a cheap plastic toy no more $5. I corrected my son and told him to put it back and not to touch anything else... after this I was really contemplating leaving and going to one of many other stores that have similar things. My daughter was looking for something she wanted and my son stayed with her, while I went back to look at hoodies. My son seen me walking to them and ran over to me, as I was telling him not to run in the store, the guy behind the counter yells again there is no running allowed in this store keep an eye on your kid! I said excuse me I was just correcting him. The older guy talked back to me trying to explain the rule... I said you know what I'm taking my business elsewhere! The guy continues to keep talking as we were leaving. I turned around and told him off as the whole store at this point is watching this!! Very poor customer service and for having toys in the store for kids.. knowing kids are sometimes hyper and excited when they see or want something.. why bother selling anything for kids at all if you act this way with kids in your store!! I would Definitely hate for anyone else to experience what happened with me and my kids did today.

The GREATEST service I have ever have had in a store. Friendliness workers and owners EVER!!!read more

L.L. Bean, Arteryx and North Face to name a few name brands…read more They had a few soft and crisp looking women's jackets. The fuzzy NF I have seen at a couple of stores now. Is this sign? Had some super soft polos for men. It's a small store, crammed with stuff, wall to wall.

Perfect quaint little store with quality shirts.. Staff was very friendly and accommodating …read more Highly recommend.

For the sixth year in a row my family has rented skis from the Bahnhoff ski shop. Our experience…read moreis always excellent. The quality of equipment, the correct fitting and the wonderful service keeps bringing us back. This year we had a problem when on our second day of skiing. Our granddaughter hurt her arm late in the day to the extent that the ski patrol snowmobiled her down the hill and we ran her to Spectrum hospital. In the chaos of getting her down the hill and to the hospital we left some rental equipment at Nubs. Bahnhoffs only concern was with the health of my granddaughter, not with the rentals. They showed complete understanding and compassion for the situation. End result, we lost a helmet and set of poles. Their equipment was the least of Bahnhoff's concern. The manager said to not worry that they will work with Nubs in retrieving the equipment. What a great staff Bahnhoff Sports employs, I thank them all. Bill Van Cleve Ann Arbor MI

Enter at your own risk…read more "Guys, come on! It's a holiday. We're closed. You gotta go!", said no business owner angrily to guests that just spent $600 a mere FOUR MINUTES after closing. Just kidding. Don, the new owner of Bahnhof said that to us. CONTEXT: We showed up 75 minutes before closing on New Year's Eve. We immediately asked for support with our selections. An incredibly bright, pleasant, and patient young man did an AMAZING job explaining all the ins and outs of the items we were considering. Item by item, we added to our pile and proceeded to checkout. We loved our experience up to that point and sincerely looked forward to bringing in our four adult children for complete outfitting at the end of January-likely totaling thousands of dollars. THEN it happened! At precisely 7:04 pm, our transaction was finished. We grabbed our bags ready to walk out, and I asked a question about socks. As the young man was answering, the angry old man others complained about in their Google reviews very snottily says, "Guys, come on! It's a holiday. We're closed. You gotta go!" We were dumbfounded. Who speaks to any customer like that? In my experience, someone who lacks gratitude, respect for others, and basic human decency. Supporting this store was a grave error on our part, which is why we promptly returned every item the next day. We then proceeded right next door to Boyne Country Sports, where we received INCREDIBLE service from a staff who clearly RESPECTS and APPRECIATES their clients. As a local resident and life-long entrepreneur that consults with small businesses, I *passionately* support small-local whenever possible. Frankly, that makes writing a negative review more difficult. However, I feel it is a duty to share our experience, so you can choose to spend your hard-earned dollars where they are appreciated. After sharing our experience with many other locals from Boyne City to Petoskey over the last few days, it seems that most who know this character have one common point of knowledge - he does not like out-of-town visitors. This is evidenced by other 1-star Google reviews, Don, shows up as an angry, rude, and spiteful old man. I would go as far as saying he is an utter embarrassment to the local small business community. I feel for his staff (the young man others have mentioned) who are left working for a tyrant, who seemingly likes to bark orders at his employees. And, it may only be a matter of time before the right local business owner comes along and sees the value of this young man and others, and how fortunate they would be to have them represent their store instead. For locals that have been supporting this place for years (most prior to Don's purchase in 2017), perhaps your experience is different. For those of you traveling to the area, I invite you to spend your money anywhere else. From direct experience, I can say that you will receive better service and better selection, at a more competitive price. In my 25 years of helping businesses grow through their challenges, I have learned that some owners know their strengths and weaknesses, and where their talents are best utilized. And then there are some who are clueless. In my experience, Mr. Marszalec is clearly the latter. Otherwise, he would know not to step foot in the retail, customer-facing space. I can't help but wonder what the Smith's think about this type of reputation being created after spending 40 years building such a wonderful business. Unfortunately, having knowledge, experience, or even a passion for an industry does not equate to being a good operator, much less a good leader. As such, despite feedback being a gift and an opportunity to learn and grow, I have little hope of my review creating any actual change in future customer experiences considering he chose to not even offer a heartfelt apology. So enter this store at your own risk - or simply support a different local business instead.

Super knowledgeable, very helpful owners! Great place for your hunting and fishing needs, as well…read moreas ORV stickers.